Essential Duties and Responsibilities

Include the following:
• Grow and retain existing customers by deepening relationships, identifying expansion opportunities, and driving targeted growth and program launch activities.
• Proactively pursue and acquire new strategic customers by promoting the value of our solutions and attacking new business in the assigned territory or segment.
• Develop and manage a pipeline of potential customers through follow-ups, networking, prospecting, cold calling, customer referrals, self-generated leads, community involvement, and other innovative business development methods.
• Directly manage and grow assigned accounts, including emerging and key accounts, focusing on targeted growth activities and program launch management.
• Track program timelines and coordinate related events.
• Introduce and promote new products and solutions through joint selling initiatives.
• Provide sales-oriented technical consulting to support customer needs.
• Introduce, support, develop, and optimize new and existing logistics systems, including customer inventory management systems.
• Collaborate with the Director of Sales to establish sales targets and performance metrics.
• Conduct market intelligence gathering and competitive analysis to inform strategy.
• Provide regular progress reports on business development and account activity and outcomes.
• Perform other duties as assigned.

Supervisory Responsibilities

This position does not have any supervisory responsibilities.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:
• Customer Focus - making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships.
• Building Trust - interacting with others in a way that gives them confidence in one's intentions and those of the organization.
• Adaptability - maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
• Energy - consistently maintaining high levels of activity or productivity; sustaining long working hours when necessary; operating with vigor, effectiveness, and determination over extended periods of time.
• Innovation - generating innovative solutions in work situations; trying different and novel ways to deal with work problems and opportunities.
• Negotiation - effectively exploring alternatives and positions to reach outcomes that gain the support and acceptance of all parties.
• Formal Presentation - presenting ideas effectively to individuals or groups when given time to prepare; delivering presentations suited to the characteristics and needs of the audience.
• Ethics - treats people with respect; upholds organizational values.
• Stress Tolerance - maintaining stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and to the organization.
• Technical/Professional Knowledge & Skills - having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise.
• Sales Ability/Persuasiveness - using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients; committing to a course of action to accomplish a long-range goal or vision.

Experience

Five+ years of outside sales, business development, or account management experience, preferably in the fastener industry.

Language Skills

Ability to read, analyze, and interpret general business periodicals, safety rules, operating and maintenance instructions, and procedure manuals. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, customers, employees of the organization, and the general public.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to add, subtract, multiply, and divide in all units of measure, using

whole numbers, common fractions, and decimals. Ability to compute rate and percent. Ability to draw and interpret bar graphs.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer/System Skills

To perform this job successfully, an individual should have intermediate knowledge of:
• Microsoft Suite (Excel, Word, PowerPoint)
• Outlook
• Company-specific programs

Certificates, Licenses, Registrations
• Current valid driver's license

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The Essential Duties and Responsibilities listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel Requirements

Must be able to travel up to 40%, with overnight travel required.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit, stand, and walk; use hands and fingers to handle or feel; reach with hands and arms; stoop, kneel, or crouch; and talk and hear. The employee must regularly lift and/or move up to 15 pounds and occasionally up to or over 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.