Business Development Director - 3PL / Fulfillment

THG Ingenuity

$120K — $150K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years in growth-focused sales roles, specifically within Fulfilment or Logistics
  • Experience with Beauty, Personal Care, or Health/Nutrition brands
  • Strong consultative sales skills for uncovering client needs
  • Exceptional communication, negotiation, and presentation abilities
  • Analytical mindset with proficiency in data-driven growth identification
  • Familiarity with CRM tools like Salesforce or HubSpot
  • Collaborative team player with a client-first focus

Responsibilities

  • Analyze client portfolios to pinpoint revenue growth opportunities
  • Develop strategies to upsell and cross-sell aligned products or services
  • Build trustworthy relationships with key client stakeholders
  • Act as a consultant to understand and address client challenges
  • Manage the complete sales process from outreach to closing deals
  • Achieve and surpass growth targets for the designated client base
  • Collaborate with internal teams to enhance client experiences
  • Collect client insights to guide product development and marketing
  • Identify improvement areas to boost client satisfaction
  • Maintain sales records and generate revenue forecasts

Benefits

  • Opportunity to make a quick, demonstrable impact
  • Strong Fulfilment proposition with a focus on automation and innovation
  • Pathway for leadership advancement
  • Collaborative working environment with various internal teams
  • Seamless client experience enhancement
Full Job Description
Role Overview:
You would be joining a new sales team focussed solely on selling our Fulfilment proposition. This proposition is a key driver in the growth of the wider business meaning you will be able to make a demonstrable impact quickly.

This is a true hunter role where you would be managing end to end deal processes. The focus is on mid and enterprise level clients looking take products direct to a consumer. You will be armed with one of the strongest Fulfuilment propositions on the market, pushing automation and innovation.

You can find more about our THG Fulfil proposition here: https://www.thgingenuity.com/fulfillment

Key Responsibilities:
  • Analyse existing client portfolios to identify revenue growth opportunities.
  • Develop and execute strategies to upsell and cross-sell products or services that align with clients' business objectives.
  • Build deep, trusted relationships with key stakeholders within the client base.
  • Act as a consultant, understanding clients' challenges and aligning solutions to meet their needs.
  • Own the entire sales process for upselling and cross-selling initiatives, from initial outreach to deal closure.
  • Achieve and exceed growth and revenue targets for the assigned client base.
  • Collaborate with internal teams (e.g., product, marketing, customer success) to ensure a seamless client experience.
  • Gather insights from clients to inform product development and marketing strategies.
  • Proactively identify areas for improvement and propose solutions that enhance client satisfaction and retention.
  • Reporting & Forecasting:
  • Maintain accurate records of sales activities and client interactions in CRM tools.
  • Provide regular reports and forecasts on revenue growth performance and pipeline health.
  • Potential to grow into leadership role

Requirements:
  • Proven track record in a growth-focused sales role within Fulfilment or Logistics sales (Can be SaaS or Logistics solutions, we are keen to find fulfilment experts)
  • Experience working with Beauty, Personal Care or Health / Nutrition brands
  • Strong consultative sales skills with the ability to uncover client needs and align them with solutions.
  • Exceptional communication, negotiation, and presentation skills.
  • Analytical mindset with the ability to identify growth opportunities through data-driven insights.
  • Familiarity with CRM tools (e.g., Salesforce, HubSpot) and sales analytics platforms.
  • A team player with a collaborative approach and a client-first attitude

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