Business Continuity Lead, Merchandising Process & Change

Target Brands, Inc.

$95K — $171K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of relevant experience in merchandising, planning, or related retail functions
  • Proven ability to navigate ambiguity in dynamic environments
  • Strong cross-functional collaboration and stakeholder management skills
  • High level of initiative and ownership; self-starter
  • Effective communication tailored to various audiences
  • Ability to balance strategic and operational priorities
  • Experience leading change initiatives and embracing diversity

Responsibilities

  • Ensure continuity of merchandising and planning during transitions
  • Mitigate risks associated with coverage gaps for timely decision-making
  • Strengthen decision quality across merchandising with a cross-category perspective
  • Document best practices to improve team effectiveness
  • Support upskilling and reinforce consistent team processes
  • Partner across functions to ensure alignment and execution
  • Identify systemic opportunities for process improvement

Benefits

  • Comprehensive health benefits including medical, vision, and dental insurance
  • 401(k) plan
  • Employee discount
  • Short and long-term disability coverage
  • Paid sick leave and vacation
  • Paid national holidays
  • Commitment to employee well-being and growth opportunities
Full Job Description
The pay range is $95,000.00 - $171,000.00

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at .

Key responsibilities include:
• Provide merchant or planner coverage to ensure continuity of assortment, inventory, and financial decision-making during periods of transition or absence.
• Maintain business performance by mitigating risk associated with coverage gaps and ensuring timely, high-quality decision-making.
• Bring a cross-category perspective to strengthen decision quality and drive consistency in execution across the merchandising organization.
• Identify, document, and embed best practices to elevate ways of working and improve overall team effectiveness.
• Support capability building by upskilling partners and reinforcing consistent processes and standards.
• Partner with Merchandising, Planning, Inventory, and cross-functional teams to ensure alignment and seamless execution.
• Leverage enterprise-wide visibility to identify systemic opportunities and inform future process and technology improvements.
• Contribute to the evolution of the centralized coverage model to enhance organizational resilience, agility, and performance over time.

About you (experience requirements):

• 7+ years of relevant experience in merchandising, planning, or related retail functions, with a strong understanding of assortment, inventory, and financial decision-making.
• Proven ability to navigate ambiguity and operate effectively in dynamic, fast-paced environments, bringing structure and clarity where it does not exist.
• Strong cross-functional collaboration skills, with the ability to build relationships, influence without authority, and align diverse stakeholders toward shared outcomes.
• High level of initiative and ownership; a self-starter who proactively identifies opportunities, takes action, and drives work forward with minimal direction.
• Excellent relationship-building skills, including the ability to establish trust, anticipate needs, and identify enablers and potential roadblocks.
• Demonstrated success leading across multiple, complex priorities simultaneously, effectively managing stakeholders across working teams, partners, and senior leadership.
• Ability to bring an enterprise and cross-category perspective to decision-making, identifying opportunities to improve consistency and elevate execution.
• Strong strategic and operational mindset, with the ability to balance long-term capability building with near-term business needs.
• Effective communicator with the ability to tailor messaging, level of detail, and approach based on audience and context.
• High degree of resiliency, personal accountability, and adaptability, with comfort operating in evolving environments.
• Results-oriented and performance-driven, with strong organizational and execution skills.
• Experience supporting or leading change initiatives, including driving adoption of new ways of working, is preferred.
• Demonstrates a commitment to inclusion by valuing diverse perspectives and fostering an equitable and collaborative team environment.

This position will operate as a Hybrid/Flex for Your Day work arrangement based on Target’s needs. A Hybrid/Flex for Your Day work arrangement means the team member’s core role will need to be performed both onsite at the Target HQ MN location the role is assigned to and virtually, depending upon what your role, team, and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target. Click if you are curious to learn more about Minnesota. 

Team Members in the Target General Merch Inc (TGMI) operating company are strictly prohibited from working more than 30 days per year in the following 16 states: AL, AR, DE, FL, IN , IA, LA, MD, MS, MO, NC, OK, PA, SC, TN and VA. If hired, you are prohibited from working remotely from one of the states listed above for more than 30 days per year. 

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