Armanino

Business Central Engagement Manager

Armanino$149K — $204K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • BA/BS in Business, IT, or related field required; equivalent experience accepted.
  • 6+ years of hands-on experience with D365 Business Central implementations necessary.
  • 2+ years in a leadership role managing teams and client engagements required.
  • Deep expertise in D365 Business Central configuration, maintenance, and optimization crucial.
  • Ability to manage multiple projects with strong organizational skills needed.
  • Excellent analytical and problem-solving skills essential for technical issue resolution.
  • Experience in developing effective training programs for diverse audiences preferred.
  • Willingness to travel for business and client needs is essential.

Responsibilities

  • Lead full lifecycle of D365 Business Central implementations from planning to support.
  • Collaborate with clients to identify business requirements and provide expert guidance on solutions.
  • Develop and improve processes and document best practices for service delivery.
  • Partner with Sales for software demos, SOWs, and business development initiatives.
  • Serve as a trusted advisor, leveraging system knowledge for client success.
  • Deliver clear project status reports and engage proactively with clients.
  • Facilitate meetings, translating complex concepts for all audience levels.
  • Act as the primary contact for D365 issues, providing technical support and troubleshooting.
  • Design and implement comprehensive training programs for D365 proficiency.
  • Stay updated on D365 features and industry trends, advising clients accordingly.

Benefits

  • Medical, dental, and vision insurance plans.
  • Generous PTO and paid sick leave.
  • Flexible work arrangements available.
  • 401K plan with profit sharing.
  • Wellness program offerings.
  • Generous parental leave policy.
  • 11 paid holidays throughout the year.
Full Job Description

Job Responsibilities

  • Lead the full lifecycle of D365 Business Central implementations, from project planning through to go-live and post-implementation support.

  • Collaborate closely with internal departments and clients to identify business requirements, providing expert guidance on how D365 Business Central can meet and exceed those needs.

  • Develop, document, and continuously improve processes and procedures to enhance service delivery, documenting best practices, and contributing to the knowledge base.

  • Partner with the Sales team to coordinate software demonstrations, develop Statements of Work (SOWs), and support business development initiatives.

  • Trusted advisor for our clients and teams providing consulting services as needed, leveraging deep system knowledge to provide recommendations and solutions that align with client goals.

  • Provide regular, clear, and concise project status reports, and engage in proactive discussions with clients to ensure satisfaction and address any concerns.

  • Lead and facilitate client and team meetings, with the ability to convey complex concepts to both technical and non-technical audiences, staff level through c-suite.

  • Serve as the main point of contact for all D365 Business Central-related inquiries and issues, providing technical support and troubleshooting assistance as required.

  • Design and deliver comprehensive training programs to ensure client and employee proficiency in D365 Business Central functionalities.

  • Stay informed of the latest D365 Business Central releases, features, and industry trends, advising clients on how to leverage new functionalities to improve their operations.

Requirements

  • BA/BS in Business, IT, related field or equivalent work experience.

  • Minimum of 6 years of hands-on experience with D365 Business Central implementations.

  • Minimum of 2 years’ experience in a leadership role, managing teams, and overseeing client engagements.  Leading teams and driving continuous improvement

  • In-depth knowledge of D365 Business Central configuration, maintenance, and optimization.

  • Proven ability to manage multiple projects simultaneously with strong organizational and time management skills.  Understanding of financial planning and analysis is highly desirable.

  • Excellent analytical and problem-solving skills, particularly in resolving complex technical issues.

  • Experience in developing and delivering effective training programs to diverse audiences.

  • Travel for Armanino business and clients, as needed.

Preferred Qualifications

  • Microsoft certifications related to D365 Business Central

"Armanino" is the brand name under which Armanino LLP and Armanino Advisory LLC, independently owned entities, provide professional services in an alternative practice structure in accordance with law, regulations, and professional standards. Armanino LLP is a licensed independent CPA firm that provides attest services, and Armanino Advisory LLC and its subsidiary entities provide tax, advisory, and business consulting services. Armanino Advisory LLC and its subsidiary entities are not licensed CPA firms.

Certain states require us to disclose the pay range and benefits summary for job openings. For Colorado residents, the compensation range for this position: $136,100 - $185,600. For Washington residents, Illinois residents, New York residents, and Southern California residents, the compensation range for this position: $149,800 - $204,100. For Northern California residents, the compensation range for this position: $156,600 - $213,300. Compensation may vary based on skills, role, and location. Eligible employees at certain levels can participate in a discretionary long-term financial incentive plan, subject to plan participation rules.

  

Armanino has a robust offering of benefits, including: 

  • Medical, dental, vision

  • Generous PTO plan and paid sick time

  • Flexible work arrangements

  • 401K with Profit Sharing

  • Wellness program

  • Generous parental leave

  • 11 paid holidays

For positions based in San Francisco, consistent with the SF Fair Chance Ordinance, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration.  

  

For Individuals who would be working within the City of Los Angeles, Armanino will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance 

To view our Consumer Notice at Collection for job applicants, please visit: https://www.armanino.com/terms/ccpa-employee-notice/ 

About Armanino

Armanino is one of the largest independent accounting and business consulting firms in the United States, with offices in California, Texas, and Illinois. The firm provides a wide range of services to clients in various industries, including audit and assurance, tax planning and compliance, business consulting, and technology consulting. Armanino is committed to delivering innovative solutions and exceptional service to help clients achieve their goals and succeed in today's rapidly changing business environment.
Learn more about Armanino
Size
1,200 employees
Industry
Founded
1953

Similar Jobs

More Business Services Jobs

Find similar Business Central Engagement Manager jobs: