KeyBank

Business Banking Market Leader (Multi State)

KeyBank • $116K — $216K *
Hartford, CT 06106In-Person
Finance & Insurance
5 - 7 years of experience
Reposted 6 days ago
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in a business-related field or equivalent experience preferred
  • 5+ years of commercial lending experience required
  • 3+ years of leadership experience, preferably managing commercial lenders required
  • 7+ years of sales and business development experience in financial services required
  • Proven expertise in risk management and regulatory compliance

Responsibilities

  • Lead and manage a team of Business Banking Relationship Managers in CT, ME, & VT
  • Promote a client-centric culture and cultivate a learning environment
  • Coach team members on the sales approach and client experiences
  • Maintain in-depth knowledge of financial products and provide training
  • Support credit initiation processes for effective risk management
  • Engage in joint calling efforts to enhance selling skills and uncover opportunities
  • Track and evaluate team performance to ensure achievement of objectives

Benefits

  • Comprehensive healthcare coverage
  • Paid time off and holidays
  • Retirement savings plan with employer matching
  • Professional development and training opportunities
  • Flexible work options in mobile environments as applicable
Full Job Description
Location:
225 Asylum Street, Suite 1910, Hartford Connecticut

Job Summary
The Business Banking Sales Leader (BBSL) manages a team of Business Banking Relationship Managers (BBRMs) in CT, ME, & VT, both field and virtual, who acquire new clients and expand the share of wallet of existing client portfolio of businesses. In some regions, the BBSL will manage Team Lead(s) who oversee a group of RMs The BBSL promotes a client centric culture and cultivates a continuous learning environment that focuses on the development, success and retention of the sales team. Develops and maintains a strong partnership with Retail Leaders Banking to drive small business opportunities through the consumer channel, as well as Private Bank Leaders help clients experience the full capabilities of the bank.

Essential Functions
  • Daily in person, oversees the Business Banking function within an assigned region; leading outside facing BBRMs who are responsible for growing a client base of companies with revenue within the Business Banking segment in-person; in some larger or more complex territories, the BBSL will lead Team Lead(s) who have full management responsibility for a subset or smaller team of RMs within an assigned territory
  • Ensures the delivery of the BB value proposition, aligns approach with the Key Sales Process and Consultative Sales Process Framework in daily work to develop and grow a sales team; ultimately creating a positive client experience and sustained growth
  • Coaches, primarily in-person to the segment value proposition and defined client experiences; directs the team sales efforts through utilization of consistent sales processes/tools including a disciplined approach to prospecting, development of internal/external centers of influence and follow- up to leads
  • Maintains an in-depth knowledge of products and services and is responsible for related in-person and remote training and development for assigned team
  • Supports sound credit initiation process to drive a high-quality risk management and a profitable portfolio
  • Participates in joint calling efforts in the field or on the phone with RMs to enhance selling skills and uncover opportunities to help support our client's financial support needs and growth objectives
  • Tracks performance objectives for team members; manages and evaluates staff performance to established objectives, differentiates performance and strives to ensure each banker achieves their respective goals
  • Partners with Human Resources to execute talent processes - including recruiting, employee skill development, career progression, goal setting, performance management, employee engagement and the delivery of a pay for performance culture
  • Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
  • Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.


Education
  • Bachelor's Degree in a business-related field or equivalent experience (preferred)


Work Experience
  • A minimum of 5 years of commercial lending experience (required)
  • A minimum of 3 years of leadership experience, preferably managing commercial lenders (required)
  • 7+ years of sales and business development experience in financial services, including client research, sales planning, and closing (required)


Skills
  • Proven ability to lead, coach, and develop high-performing business banking teams.
  • Expertise in identifying, pursuing, and closing new business opportunities with a strong customer-centric focus.
  • Deep understanding of financial products, commercial lending, risk management, and regulatory compliance.
  • Skilled in building long-term client relationships and delivering exceptional service across small business and commercial banking.
  • Ability to implement actionable plans that align with business goals and promote a strong risk culture.


Core Competencies
  • All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies.


Physical Demands
  • General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.


Travel
  • Occasional travel to include overnight stay.


Driving Requirements
  • Ability to routinely and frequently operate a motor vehicle with a valid driver's license.


COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $116,000.00 - $216,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date: 08/01/2026

About KeyBank

Shockingly, nearly 9-in-10 people who get their real estate license in America fail. We're solving that problem; And doing it while increasing profitability for the brokerage. Through technology, business automation, and a team approach we have created a system where agents focus solely on working with clients and closing deals.

KeyBank Careers

Joining KeyBank means stepping into a world of professional growth and innovation, where job opportunities abound in an environment that values leadership, diversity, and forward-thinking. As a member of our team, you will be part of a company that's committed to empowering your career journey while contributing to the financial wellness of our communities.

Work You'll Do

At KeyBank, we're not just in the business of banking; we're in the business of helping individuals and communities thrive. By joining our team, you will have the chance to be part of a culture that celebrates diversity and fosters leadership and professional development. Whether you're looking for a position in customer service, IT, finance, or management, KeyBank offers a variety of roles suited to your skills and career aspirations.

Innovate and Lead

KeyBank stands at the intersection of finance and innovation. Our employees are encouraged to lead with creativity and integrity, driving solutions that make a real difference. With a focus on digital transformation and sustainable growth, your work at KeyBank will challenge the status quo and encourage you to explore new ideas.

Grow Your Career

Career growth at KeyBank is not just a possibility—it's a priority. We are dedicated to your professional development through comprehensive training programs, leadership workshops, and continuous learning opportunities. Our commitment to your growth is matched by our dedication to inclusion, ensuring all voices are heard and valued.

Be Part of a Great Team

Our team at KeyBank is our strongest asset. We believe in using our collective skills to foster an environment of innovation and collaboration. Join us and connect with colleagues who are just as passionate and driven as you are. Through teamwork, we achieve exceptional results and push the boundaries of what's possible in the banking sector.

Internship and Employment Opportunities

For those starting their careers, KeyBank offers robust internship and employment opportunities that provide a solid foundation in the financial industry. Interns at KeyBank gain hands-on experience, beneficial networking connections, and insights into our day-to-day operations, setting the stage for a successful career.

Benefits and Culture

KeyBank is committed to offering benefits that enhance your life and well-being. From healthcare to retirement plans, and flexible working conditions, we ensure our employees are well taken care of. More than just benefits, our company culture is built on respect, integrity, and accountability—values that guide us in making a positive impact on our clients and communities.

Join Our Team

Explore the job opportunities at KeyBank and find the right fit for your skills and interests. We are continuously hiring and looking for individuals who are curious, innovative, and ready to make a difference. Prepare your resume, ace your interview, and join a team that's dedicated to your success and to transforming the landscape of banking.

Stay Connected

Keep up to date with the latest career tips, industry insights, and company news by following our careers blog. Personalize your experience by subscribing to job alert emails tailored to your preferences, and discover the exciting and rewarding career opportunities that await at KeyBank.

Search KeyBank Jobs

Ready to take the next step in your career? Search open positions at KeyBank that match your skills and interests. We look for passionate, creative, and solution-driven team players who are ready to grow and succeed in a dynamic and supportive environment.

SEARCH KEYBANK JOBS

Join KeyBank and be part of a company where your career is as important to us as it is to you. Together, let's unlock opportunities for growth, innovation, and meaningful impact in the financial world.
Learn more about KeyBank
Size
17,110 employees
Market Cap
$16 billion
Industry
Finance & Insurance
Net Income
$1.3 billion
Founded
1825
5 Year Trend
+5.6%
NASDAQ
KEY
* Ladders Estimates

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