Business Applications Specialist - Columbus

Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Information Systems, Computer Science, or a related field
  • 5+ years of experience in Microsoft 365 platform administration and governance
  • Proficient in cybersecurity principles in cloud environments
  • Experience with SharePoint Online content structure and document lifecycle governance
  • Strong technical knowledge of Microsoft 365 applications including SharePoint, Teams, OneDrive, and Copilot

Responsibilities

  • Administer functional configuration of Office 365 applications and ensure compliance with best practices
  • Lead Microsoft 365 governance efforts and maintain clear communication with stakeholders
  • Monitor service health and licensing impacts, and communicate changes across departments
  • Collaborate with Cybersecurity to ensure all configurations meet compliance and data protection standards
  • Support data governance and information lifecycle management within Purview
  • Champion change management initiatives for Microsoft 365 features and promote user understanding
  • Assess and improve business processes leveraging Microsoft's collaboration tools

Benefits

  • Inclusive and welcoming workplace culture
  • Encouragement of innovation and introduction of new ideas
  • Empowerment to enact positive changes within the organization
  • Opportunity to contribute to the aviation industry and local economy
Full Job Description
Job Description

Your "Take Off" will be successful by doing the following with excellence:

Administers the functional configuration of Office 365, including SharePoint, SharePoint Advanced Management, Teams, OneDrive, Purview, Copilot, and Office applications, ensuring alignment with GCC and B2B best practices.
Leads Microsoft 365 governance efforts, including organizing meetings, maintaining meeting agendas and minutes, participating in decision-making and ensuring consistent communication with stakeholders.
Monitors Microsoft service health, roadmap updates, deprecations, and licensing impacts; communicates changes clearly across departments.
Partners with Cybersecurity to ensure configurations and changes meet security, compliance, and data protection requirements, applying frameworks such as NIST CSF and CIS controls.
Supports Purview-related governance including sensitivity labels, retention policies, data loss prevention, and information lifecycle management.
Champions change management initiatives for Microsoft 365 features, enhancements, and governance decisions, ensuring users understand impacts, especially related to security and compliance.
Assesses and improves business processes supported by Microsoft's productivity and collaboration tools.
Performs related work as required.
Salary range for this position is $85,000.00 - $110,000.00. The offered salary is evaluated using internal equity, job knowledge, skills, experience, and other key factors.

Certificates/Security Clearances/Other

Your "Landing" will be smooth if you meet the following requirements:

Bachelor's degree in Computer Information Systems, Computer Science, or a related field
Minimum of five (5) years of experience working with Microsoft 365 platform administration, governance, collaboration systems, or related support functions; Or equivalent of education and experience
Experienced in applying cybersecurity principles (e.g., data protection, external sharing governance, secure collaboration) in a cloud environment
Experienced with SharePoint Online content structure, information architecture, and document lifecycle governance
Strong technical knowledge of Microsoft 365 administration (SharePoint, Teams, OneDrive, Purview, Office apps, Copilot)
Able to pass a pre-employment drug test, which includes testing for marijuana (medical marijuana cards are not acceptable)

Additional Qualifications/Responsibilities

Our organization is in constant motion, moving people and cargo 365 days a year. With our core values of Accountability, Innovation and Respect guiding us, we each do our part to contribute to our organization, the aviation industry, local businesses, and the economy. We create experiences for passengers, we create opportunities for businesses, and we create economic growth for Columbus.

Trust and respect are the foundation of our culture. We invite new ideas. We encourage innovation. We are inclusive and welcoming. We are empowered to enact positive change.

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