Business Applications Manager

The Middlesex Corporation

$90K — $120K *
Real Estate & Construction
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience in construction, finance/accounting, ERP, or technology environment, or an equivalent combination.
  • Strong verbal and written communication skills for effective collaboration with various users.
  • Ability to manage multiple tasks and priorities in a fast-paced environment.
  • Proactive customer service mindset with a solutions-oriented approach.
  • Experience supporting Vista and/or construction systems is strongly preferred.

Responsibilities

  • Promote safety policies and report all incidents to uphold the company's core value of Safety First.
  • Provide maintenance and user support for Vista and related modules, HCSS, and other applications.
  • Perform system administration tasks, including user setup, security permissions, and troubleshooting.
  • Coordinate and support application upgrades, patches, and testing activities.
  • Manage multiple application-related projects and communicate updates effectively to stakeholders.

Benefits

  • Comprehensive medical, dental, and vision insurance plans.
  • Employee assistance programs and life insurance coverage.
  • Disability benefits and a top-tier 401k plan with company matching.
  • Tuition reimbursement for professional development.
  • Generous paid time off policy.
Full Job Description
Position Summary

The Business Applications Manager is responsible for the day-to-day operation and ongoing support of the company's enterprise applications, including Vista, related modules, and other mission-critical systems. This role ensures systems are configured and used effectively to support business operations, while coordinating upgrades, enhancements, security controls, and user support.

This is a hands-on role that requires strong customer service, attention to detail, and the ability to manage multiple priorities. The Business Applications Manager works closely with IT leadership, Accounting/Finance, Operations, and end users to troubleshoot issues, improve processes, and keep systems running smoothly and securely.

Responsibilities

  • Comply with (and actively promote) all safety policies and procedures, including reporting all accidents, incidents, and near-misses, to support our #1 Core Value: Safety First, in everything we do.
  • Provide support, maintenance, and user assistance for:
  • Vista
  • Vista connected modules
  • HCSS
  • Other critical business applications as assigned
  • Perform system administration tasks, including:
  • User setup and access management
  • Security permissions and role-based access
  • Report support and troubleshooting
  • Configuration support and basic system maintenance
  • Coordinate and support application upgrades, patches, backups, and testing activities.
  • Troubleshoot system issues, resolve incidents, and escalate as needed.
  • Support multiple application-related projects at the same time (upgrades, new modules, process improvements).
  • Track progress, communicate updates, and coordinate testing, training, and rollout steps with stakeholders.
  • Identify risks/issues early and take action to help keep projects on schedule.
  • Support application security and help protect sensitive digital assets (bids, files, communications, and system data).
  • Maintain appropriate access controls and support regular access reviews.
  • Participate in periodic security reviews and testing as directed by IT leadership.
  • Escalate any security concerns or potential vulnerabilities to the CIO/IT leadership promptly.
  • Maintain strict confidentiality with sensitive systems and business information.
  • Support authorized investigations, audits, and compliance reviews as directed.

Qualifications

  • Ability to manage multiple tasks and competing priorities in a fast-paced environment.
  • Strong verbal and written communication skills; able to work effectively with technical and non-technical users.
  • Strong customer service mindset with a proactive, solutions-oriented approach.
  • Ability to understand business processes and apply technology tools to improve workflows.
  • 10+ years of experience in construction, finance/accounting, ERP, or technology environment (or equivalent combination).
  • Experience supporting Vista and/or construction systems (Vista modules, HCSS) strongly preferred

Necessary Attributes:

  • Must possess the ability to adapt to different personalities and management styles.
  • Team player with good interpersonal skills.
  • Ability to manage a team efficiently and effectively.
  • Self-starter with good verbal and written communication skills.
  • Reliance on experience and judgment to plan and accomplish goals.
  • Dedicated and hard working.
  • Strong leadership qualities.
  • Above average organizational skills.

We offer our full-time and eligible part-time team members a comprehensive benefits package that's among the best in our industry. Benefits include medical, dental, and vision plans covering eligible team members and dependents, employee assistance programs, life insurance, disability, top-tier 401k with matching, tuition reimbursement, industry-leading referral program, and generous paid time off.

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