Microsoft

Business Applications IC4

Microsoft$120K — $150K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree with 4+ years of relevant experience in low-code development, data analysis, or product management.
  • 8+ years of experience in Business Intelligence or analytics is preferred.
  • Expert knowledge of Microsoft Fabric and Power BI (DAX, dashboards, data modeling).
  • Experience with Azure Data Explorer and SQL Server/Azure SQL.
  • 2+ years managing AI solutions in telemetry environments.

Responsibilities

  • Lead and execute data strategies for Global Support aligned with digital transformation goals.
  • Drive automation tech adoption to enhance efficiency and minimize manual processes.
  • Design scalable reporting and analytics for data-driven decisions.
  • Translate business requirements into BI solutions that enhance user experience.
  • Develop dashboards and reports providing actionable insights for stakeholders.
  • Collaborate with users on solution design to enhance functionality based on feedback.
  • Create digital experiences for employees to easily access performance insights.

Benefits

  • Access to ongoing professional development and training.
  • Collaborative work environment fostering innovation.
  • Opportunity to lead impactful digital transformation initiatives.
  • Exposure to cutting-edge technologies in analytics and AI.
Full Job Description
Responsibilities

Help Power the Digital Transformation
  • You will lead the development and execution of Global Support's data strategy, ensuring data, telemetry, and analytics capabilities are AI ready, scalable, and aligned to business priorities and digital transformation objectives.
  • You will drive adoption of modern automation technologies, including Microsoft Fabric, PowerBI and AI capabilities, to improve operational efficiency and reduce manual processes.
  • You will design and implement scalable telemetry, reporting, and analytics capabilities that enable data-driven decision making.

Advocate for our Customers
  • You will translate stakeholder and business requirements into measurable business intelligence solutions that improve user experience and operational outcomes.
  • You will develop intuitive reporting, dashboards, and analytics that provide actionable insights for business leaders and operational teams.
  • You will partner with users throughout solution design and iteration, incorporating feedback to continuously improve functionality and adoption.
  • You will ensure telemetry accurately reflects customer journeys and identifies opportunities to improve service quality and user satisfaction.

Contribute to Modernizing MS Digital Employee Experience
  • You will develop intelligent digital experiences that simplify how employees access operational insights and business performance information.
  • You will integrate AI-enabled capabilities into business intelligence and operational workflows to improve productivity and decision making.
  • You will continuously improve reporting platforms through user feedback, performance analytics, and evolving business requirements.

Optimize IT
  • You will design and maintain scalable telemetry, reporting, and monitoring capabilities that improve operational visibility and service health.
  • You will develop automated workflows and integrations that improve reliability, reduce operational overhead, and optimise support processes.
  • You will establish governance, quality standards, and best practices for business intelligence & reporting.

Strengthen Business Partnership
  • You will partner with Product Management, Engineering, Support Operations, Finance, vendors, and business stakeholders to deliver strategic business intelligence capabilities.
  • You will act as the bridge between business and technical teams, ensuring business objectives are translated into effective technical solutions.
  • You will facilitate stakeholder engagement to define priorities, validate requirements, and align delivery with strategic business outcomes.

Lead with Innovation Thinking
  • You will research and evaluate emerging business intelligence, analytics, AI, and low-code technologies to identify opportunities for continuous innovation.
  • You will prototype and rapidly iterate new analytics capabilities using stakeholder feedback and measurable business outcomes.

Support Market Advocacy
  • You will share best practices and success stories that demonstrate how data-driven insights improve operational performance and customer outcomes.
  • You will represent the organisation's business intelligence capability in cross-functional forums, contributing expertise that supports enterprise transformation.


Qualifications

Required Qualifications:
  • Bachelor's Degree AND 4+ years experience in low-code application development, engineering product/technical program management, data analysis, or product development OR equivalent experience.

Preferred Qualifications:
  • Bachelor's Degree AND 8+ years of experience in Business Intelligence, data analytics, telemetry, reporting solutions, analytics engineering, or technical program management, or equivalent experience.
  • Technical skills: 4+ years working in Business Intelligence & Analytics including:
    • Expert knowledge of Microsoft Fabric
    • Power BI (semantic models, dashboards, DAX, Power Query, data modelling)
    • Azure Data Explorer (Kusto / KQL) for telemetry
    • SQL Server / Azure SQL
    • Microsoft Fabric Data Warehouse, Lakehouse and ONeLake
    • Data visualization and storytelling best practices
    • Azure AI Foundry
    • AI-powered reporting and analytics
  • 2+ years of experience managing and configuring artificial intelligence solutions in a telemetry environment.
  • Microsoft Certified: Fabric Analytics Engineer Associate (DP-600)
  • Microsoft Certified: Power BI Data Analyst Associate (PL-300)
  • Project management certification (e.g., Project Management Professional, Six Sigma).


This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

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Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ

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