FedEx

Business Applications Analyst

FedEx • $80K — $95K *
Plainfield, IN 46168In-Person
Transportation
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Information Systems, or related field.
  • Minimum 4 years of relevant experience.
  • Experience supporting or implementing Transportation Management Systems (TMS) preferred.
  • Strong problem-solving abilities; adept at meeting service level agreements.
  • Effective communicator with teams across various locations.

Responsibilities

  • Lead large-scale project implementations and support for critical systems.
  • Gather requirements and design aligned, efficient solutions.
  • Analyze and optimize processes to mitigate operational risks.
  • Collaborate with development teams to enhance understanding and reduce rework.
  • Document technical requirements and solutions in SDLC format.

Benefits

  • 401(k) plan with company match after 1 year
  • Tuition reimbursement program
  • Holiday pay and accrued paid time off
  • Medical, dental, vision, and other benefits available on day one
  • Paid parental leave for both moms and dads
Full Job Description
Shift

Monday - Friday - 1st Shift (Day)
Business Applications Analyst

The Business Applications Analyst collaborates with business partners and IT staff to gather and document requirements, analyze complex business issues, and recommend effective solutions. This role leads large-scale projects, supports software testing and implementation, and contributes to the continuous improvement of transportation execution systems and supply chain technologies.
Primary Responsibilities
  • Participate in all phases of implementation and production support for multi-technology, business-critical systems.
  • Gather requirements and design accurate, efficient solutions aligned with business needs.
  • Analyze and reengineer repetitive failed processes to reduce operational risk.
  • Collaborate with development teams to ensure shared understanding and minimize rework.
  • Maintain knowledge of interface specifications and configuration options.
  • Document requirements and solutions in accordance with the business SDLC process.
  • Support the transition of new customer and development projects into daily operations.
  • Establish and maintain strong working relationships with internal teams, external customers, consultants, and vendors.
  • Stay current on transportation execution technologies, capabilities, and trends.
  • Create presentations and scorecards; generate reports using Excel.
  • Follow change control methodology in daily activities.
  • Contribute to the development and maintenance of strategies, methodologies, standards, tools, and services for supply chain system implementation.
  • Mentor junior team members and provide guidance on best practices.
  • Provide 24/7/365 coverage as needed through on-call rotation to support operations under time-sensitive conditions.
  • Travel as required to support project implementation and stakeholder engagement.
  • Uphold corporate vision, mission, values, and ethical standards in all activities.
  • Experience supporting or implementing Manhattan 2011 and or 2018
  • Perform other duties as assigned.
Education and Experience
  • Bachelor's degree or equivalent in Computer Science, Information Systems, or related field.
  • Minimum 4 years of relevant experience.
  • Experience supporting or implementing Transportation Management Systems (TMS) preferred.
Skills and Qualifications
  • Strong problem-solving skills with the ability to maintain service level agreements.
  • Effective communication skills across distributed teams, with proactive status updates and issue escalation.
  • High verbal and written proficiency with a professional and collaborative attitude.
  • Knowledge of UNIX/Linux servers and Oracle relational databases is a plus.
  • Strong proficiency in Oracle SQL for application development.
  • Self-starter who thrives in fast-paced environments and works well independently and in teams.
  • Customer service oriented and strong team player.
Requirements, Perks, and Benefits (US Exempt)
Physical & Cognitive Requirements (With or Without Accommodation)
  • Ability to follow policies and procedures.
  • Ability to read, write, and interpret information.
  • Ability to add, subtract, multiply, and divide.
  • Ability to use hands to finger, handle, or feel.
  • Ability to sit, walk, or stand for the duration of the shift.
  • Must possess visual acuity to perform essential job functions.
  • Ability to conduct physical tasks with a full range of motion throughout the warehouse environment.
  • Ability to lift/carry items up to 50 pounds.

For details on our comprehensive benefits, click here
Perks and Benefits at FedEx Supply Chain (FSC)
  • Competitive Pay: Competitive wages depending on your location and experience, paid bi-weekly for both full-time and part-time opportunities.
  • 401(k) plan with company match after 1 year
  • Tuition reimbursement program
  • Holiday pay and accrued paid time off programs offering both Vacation and PTO
  • Medical, dental, vision, and voluntary benefits available on day one
  • Basic life insurance
  • Basic AD&D coverage
  • Supplemental Life and Supplemental AD&D
  • Short-Term and Long-Term Disability coverage for full-time employees after 180 days of service
  • Paid parental leave for both moms and dads
  • Paid bereavement and jury duty

Note: Pay is based on several factors including, but not limited to, market location and may vary depending on job-related knowledge, skills, education/training, and a candidate's work experience.
Job Disclaimer (US)

Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The Company reserves the right to modify duties or assign additional responsibilities as necessary to meet business needs.

About FedEx

FedEx Careers

Join the FedEx team today and be part of a company known globally not just for its reliable shipping and logistics solutions, but for its commitment to innovation, diversity, and professional growth. At FedEx, we believe in nurturing a culture that values every team member's contribution, fostering an environment where everyone can thrive.

Opportunities Await

Whether you're seeking your first job or looking to advance your career, FedEx offers a range of job opportunities across various functions. From operations to marketing, technology to management, FedEx is hiring talented professionals eager to push boundaries and lead in the logistics industry.

Work You'll Do

At FedEx, every position contributes to our success and reputation as a leader in the global market. Join us and help redefine the future of logistics through innovation and technology. Our team members are not just employees; they are innovators and leaders who are crucial to our continued growth and leadership in the industry.

Explore Our Diverse Career Paths

FedEx provides a platform for professional development like no other. With a multitude of career paths and positions, you can find the perfect match for your skills and ambitions. From hands-on operational roles to corporate positions, FedEx empowers you to find your fit and excel.

Internship Programs

Kickstart your career with a FedEx internship. Gain invaluable experience, build your resume, and develop professional skills that will serve you throughout your career. Our internships offer a real-world glimpse into high-level projects and day-to-day operations, guided by leadership committed to your growth and development.

Benefits and Culture

FedEx is dedicated to supporting our team members with comprehensive benefits designed to enhance your life both inside and outside of work. We promote a culture of health, happiness, and engagement, ensuring that every team member has access to career development, diversity training, and leadership programs that pave the way for advancement and personal fulfillment.

Join Our Community

Being part of FedEx means more than just having a job—it means being part of a supportive community. Our commitment to diversity, equity, and inclusion is integral to our business strategy and critical to our success. We encourage networking and collaboration, which are key to fostering innovation and driving growth.

How to Apply

Ready to advance your career at FedEx? Explore our current job openings, submit your resume, and prepare for an interview where you can showcase your unique skills and passion. Our hiring process is designed to identify and engage individuals who are ready to make a difference.

Stay Connected

Keep up to date with the latest from FedEx Careers by joining our talent network. Receive personalized job alerts and insider tips that can help you navigate your career journey with FedEx. Discover the exciting and rewarding opportunities that await at FedEx, where every team member is essential to our success.

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Learn more about FedEx
Size
228,000 employees
Market Cap
$44.6 billion
Industry
Transportation
Net Income
$2.4 billion
Founded
1973
5 Year Trend
+9.2%
Revenue
$74.7 billion
NASDAQ
FDX
* Ladders Estimates

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