TeleTech

Business and Data Analyst

TeleTech$62K — $141K *
Aerospace & Defense
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of data analysis experience in a client-facing role
  • Proficiency in Excel with experience using pivot tables and formulas
  • Expertise in data visualization tools like Tableau or Power BI
  • Strong background in data validation and cleaning processes
  • Excellent communication skills for presenting findings to various audiences
  • Active TS/SCI clearance with polygraph
  • High school diploma or equivalent (GED)

Responsibilities

  • Support client and stakeholder relationships with technical and analytical expertise
  • Guide decision-making across multiple organizations with impactful insights
  • Simplify complex technical requirements for diverse audiences
  • Establish key performance indicators and metrics for technical outcomes
  • Create data visualizations through graphs and dashboards to present findings effectively

Benefits

  • Flexible work model including remote and hybrid options
  • Collaborative work environment accommodating both in-person and virtual interactions
  • Focus on professional development and a people-first culture
  • Access to a wide range of projects in the national security sector
  • Engagement with a diverse client base to drive impactful business decisions
Full Job Description
Business and Data Analyst
The Opportunity:
As a client-facing data analyst on our National Security team, you'll work closely with your clients to understand their questions and needs and then dig into their data-rich environments to find the pieces of their information puzzle. Not only will you provide a deep understanding of their data, you'll also advise your client on what the information means and how it can be used to make an impact for their mission.

Work with us to help drive large-scale business and process decisions through data insights.

What You'll Work On:
  • Use your technical knowledge and analytical mindset to support client and stakeholder relationships.
  • Contribute to impactful work and guide decision-making across multiple organizations.
  • Apply communication skills and data analytics experience by simplifying technical requirements and trends, based on audience.
  • Establish quantitative and qualitative metrics and key performance indicators to drive technical outcomes.
  • Apply data visualization through different formats such as graphs, dashboards, PowerPoints.


You Have:
  • Experience with Excel, including pivot tables and formulas
  • Experience with data visualization tools such as Tableau or Power BI
  • Experience in data validation and cleaning to ensure the quality and integrity of data
  • Ability to communicate findings effectively to technical and non-technical stakeholders
  • TS/SCI clearance with a polygraph
  • HS diploma or GED


Nice If You Have:
  • Knowledge of scripting languages such as Python or SQL for data cleaning and manipulation
  • Ability to collaborate in a team environment


Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance with polygraph is required.

Compensation

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $62,000.00 to $141,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.


About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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