KeyBank

Business Analytics Manager (Digital)

KeyBank$96K — $181K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's in Computer Science, Economics, Finance, or related field required; Master's preferred
  • 5+ years of relevant experience required; Master's degree holders can qualify with 3+ years
  • Proficient in Microsoft Excel and PowerPoint
  • Skilled in data analysis languages like Python, R, SQL, and Java
  • Experience with business intelligence and data visualization tools
  • Ability to navigate and work with big data and data warehouses
  • Strong written and verbal communication skills with executive presence

Responsibilities

  • Proactively solve complex business problems using data
  • Anticipate business needs and make strategic recommendations
  • Drive and prioritize multiple projects to meet tight deadlines
  • Coach and mentor team members on deliverables and approach
  • Lead interactions with business partners to drive results
  • Effectively communicate analyses and implications to stakeholders
  • Address conflicts and challenging situations with courage

Benefits

  • Hybrid work environment with flexibility
  • Eligible for various incentive compensation opportunities
  • Comprehensive benefits package
  • Commitment to ethical conduct and strong corporate governance
  • Professional development and mentoring opportunities
Full Job Description

Location:

4910 Tiedeman Road, Brooklyn Ohio

Job Summary
The Business Analytics Manager is primarily responsible for leading the formulation of hypotheses, translation of data, design/measurement of experiments and generation of insights to inform business decisions by using various data mining techniques. The Business Analytics Manager uses data to perform more complex diagnostic analyses to provide answers to questions such as "Why did it happen?" and "What action can I take?". Guiding a team and/or project through the use of advanced reporting and execution of complex analyses, mapping out processes and applying necessary controls, the Business Analytics Manager uses business, industry / benchmark data and strategic knowledge to identify and anticipate business needs and opportunities, proactively managing partners and solving multiple problems for the business. Success criteria include: Demonstrating leadership through strong communication skills through messaging, addressing conflict, managing competing priorities and presenting holistic analyses to enable business strategy; ability to prioritize multiple projects and manage self and others to tight deadlines; establishing reputation as an effective and collaborative partner; Leveraging knowledge of strategy, business, and competition to connect day-to-day work of team to the "bigger picture".

Essential Functions
  • Proactively solve business problems leveraging complex data
  • Leverage knowledge of KeyCorp and LOB strategy, business, and competition to anticipate needs and make recommendations
  • Drive projects end to end; prioritize multiple projects; manage to tight deadlines
  • Review deliverables; coach others on approach and work product
  • Lead business partner interactions; drive for results and provide recommendations in alignment with business priorities Effectively communicate with team and business partners; articulate broad implications / impact of messages
  • Address challenging situations; anticipate and address conflict by demonstrating managerial courage
  • Proactively coach and guide the work of others; Serve as mentor within and beyond own team
  • Manage integration of activities typically within own team
  • Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
  • Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.

Education
  • Bachelor's Degree in Computer Science, Economics, Finance, Financial Mathematics, Statistics, or the Natural Sciences (required) or
  • Master's Degree in Analytics, Computer Science, Economics, Finance, Financial Mathematics, Statistics, or the Natural Sciences (preferred)

Work Experience
  • 5+ years of relevant experience and a Bachelor's degree (required)
  • 3+ years of relevant experience and a Master's degree (preferred) or

Skills
  • Skill in using Microsoft Excel and PowerPoint for data presentation
  • Ability to write queries or code including complex joins
  • Ability to use business intelligence and data visualization tools to tell impactful stories with data
  • Ability to work with analytical programming languages for data analysis like Python, R, SQL, Java
  • Understanding of process flow and automation
  • Ability to work with big data
  • Ability to navigate data warehouse and/or data supply chain
  • Excellent written and verbal communication skills; develops writing skill in others; Recognizes the need to deliver the right message at the right time through the right channel; Articulates the broad implications / impact of a message; Anticipates and addresses conflict and challenges, able to have touch conversations; Strong presentation development; can coach and guide others to get to the appropriate level of detail and send an effective message; Comfortable presenting to senior levels with ability to adapt or change course with confidence; Demonstrates executive presence
  • Demonstrated leadership; may have direct reports; Sought out for advice and serves as mentor within and beyond immediate team; Manages the integration of activities typically within own team; Demonstrates executive presence; Offers an opinion and contributes to the conversation; Holds themselves and others accountable
  • Demonstrated ability to engage and partner at mid- to senior leadership levels; Established reputation as an effective and collaborative partner; Coaches and develops relationship building skills in others; Demonstrates managerial courage and willing to dissent from others; Influences others through persuasion and organizational / professional savvy
  • Understands LOB and KeyCorp strategy; Leverages knowledge of our competition and the business to anticipate needs and make recommendations; Contributes materially to LOB strategy; Understands how business works; Connects the day-to-day work of team by effective translation of business drivers
  • Is a critical thinker; Sees the “bigger picture”; Advises leaders to make informed decisions based on keen critical thinking and problem-solving ability; Sought out for perspective and guidance with tackling challenges; Can make decisions; Considers longer-term business strategy in recommending solutions

Core Competencies
  • All KeyBank employees are expected to demonstrate Key’s Values and abide by Key’s Code of Conduct.

Physical Demands
  • General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.

Travel
  • Occasional travel to include overnight stay.

Work Location Category
  • Hybrid (3+ days)

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $96,000.00 - $181,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.

Please click for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date: 08/14/2026 #LI-Hybrid

About KeyBank

Shockingly, nearly 9-in-10 people who get their real estate license in America fail. We're solving that problem; And doing it while increasing profitability for the brokerage. Through technology, business automation, and a team approach we have created a system where agents focus solely on working with clients and closing deals.

KeyBank Careers

Joining KeyBank means stepping into a world of professional growth and innovation, where job opportunities abound in an environment that values leadership, diversity, and forward-thinking. As a member of our team, you will be part of a company that's committed to empowering your career journey while contributing to the financial wellness of our communities.

Work You'll Do

At KeyBank, we're not just in the business of banking; we're in the business of helping individuals and communities thrive. By joining our team, you will have the chance to be part of a culture that celebrates diversity and fosters leadership and professional development. Whether you're looking for a position in customer service, IT, finance, or management, KeyBank offers a variety of roles suited to your skills and career aspirations.

Innovate and Lead

KeyBank stands at the intersection of finance and innovation. Our employees are encouraged to lead with creativity and integrity, driving solutions that make a real difference. With a focus on digital transformation and sustainable growth, your work at KeyBank will challenge the status quo and encourage you to explore new ideas.

Grow Your Career

Career growth at KeyBank is not just a possibility—it's a priority. We are dedicated to your professional development through comprehensive training programs, leadership workshops, and continuous learning opportunities. Our commitment to your growth is matched by our dedication to inclusion, ensuring all voices are heard and valued.

Be Part of a Great Team

Our team at KeyBank is our strongest asset. We believe in using our collective skills to foster an environment of innovation and collaboration. Join us and connect with colleagues who are just as passionate and driven as you are. Through teamwork, we achieve exceptional results and push the boundaries of what's possible in the banking sector.

Internship and Employment Opportunities

For those starting their careers, KeyBank offers robust internship and employment opportunities that provide a solid foundation in the financial industry. Interns at KeyBank gain hands-on experience, beneficial networking connections, and insights into our day-to-day operations, setting the stage for a successful career.

Benefits and Culture

KeyBank is committed to offering benefits that enhance your life and well-being. From healthcare to retirement plans, and flexible working conditions, we ensure our employees are well taken care of. More than just benefits, our company culture is built on respect, integrity, and accountability—values that guide us in making a positive impact on our clients and communities.

Join Our Team

Explore the job opportunities at KeyBank and find the right fit for your skills and interests. We are continuously hiring and looking for individuals who are curious, innovative, and ready to make a difference. Prepare your resume, ace your interview, and join a team that's dedicated to your success and to transforming the landscape of banking.

Stay Connected

Keep up to date with the latest career tips, industry insights, and company news by following our careers blog. Personalize your experience by subscribing to job alert emails tailored to your preferences, and discover the exciting and rewarding career opportunities that await at KeyBank.

Search KeyBank Jobs

Ready to take the next step in your career? Search open positions at KeyBank that match your skills and interests. We look for passionate, creative, and solution-driven team players who are ready to grow and succeed in a dynamic and supportive environment.

SEARCH KEYBANK JOBS

Join KeyBank and be part of a company where your career is as important to us as it is to you. Together, let's unlock opportunities for growth, innovation, and meaningful impact in the financial world.
Learn more about KeyBank
Size
17,110 employees
Market Cap
$16 billion
Industry
Net Income
$1.3 billion
Founded
1825
5 Year Trend
+5.6%
NASDAQ

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