Business AnalystLocation: Remote (United States) - Must be available during Eastern Time core hours
Job Type: Full-time, Exempt
Department: Product Management
About the Role:- Serve as the connective tissue between business stakeholders and technical teams, translating clinical, operational, and commercial needs into technical realities.
- Elicit and document clear business requirements through stakeholder interviews, workflow observation, and collaborative working sessions.
- Map current-state and future-state processes, identifying gaps, redundancies, and clear automation opportunities.
- Write unambiguous user stories with testable acceptance criteria, partnering with QA and engineering to eliminate guesswork before development begins.
- Maintain and groom the product backlog alongside product managers by writing, refining, and prioritizing work items.
- Support data migration and system integration efforts, including field mapping, data validation rules, reconciliation, and cutover readiness.
- Facilitate user acceptance testing (UAT) by building test scenarios, coordinating business testers, and tracking defect resolution to closure.
- Produce and maintain critical supporting documentation, including process maps, data dictionaries, release notes, and end-user training materials.
- Contribute actively to sprint ceremonies (planning, standup, review, retrospective) to keep delivery status visible and honest.
Ideal Candidates:- Experienced: 3+ years as a Business Analyst, Systems Analyst, or in a comparable requirements-focused role.
- Agile-Savvy: Demonstrated experience writing user stories and managing backlogs using tools like Jira, Azure DevOps, or equivalent.
- Analytical: Strong process mapping skills with fluency in diagramming tools like Lucidchart, Visio, or similar.
- Communicator: Exceptional written and verbal skills, with the ability to produce documentation that a busy executive and a software developer will both find highly useful.
- Organized: Proven ability to manage competing priorities across multiple concurrent workstreams without dropping threads.
- Collaborative: A track record of working effectively in a distributed team with proactive communication and comfort driving alignment over video and text.
Preferred Qualifications:- Experience in healthcare, digital health, EHR/EMR systems, or regulated environments (HIPAA, SOC 2).
- Experience supporting a platform migration, major system implementation, or API-based integrations.
- Exposure to behavior-driven development (BDD) and Gherkin-style (Given/When/Then) acceptance criteria.
- Bachelor's degree in Business, Information Systems, Healthcare Administration, or equivalent practical experience.
Physical Requirements:- Must be able to remain in a stationary seated or standing position for up to 8 hours daily while working on a computer.
- Must be able to operate a computer, keyboard, mouse, and other digital office equipment to draft requirements and map workflows.
- Must be able to frequently communicate, present, and exchange accurate information over video conferencing platforms and in writing with distributed team members.
- Must be able to have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, and extensive reading or documentation review.
Perks & Benefits:- Health, dental, and vision insurance
- HSA & FSA
- 401(k) + match
- Paid time off & tuition reimbursement
- Professional development opportunities
- Flexible remote work schedule
The pay range for this role is:
85,000 - 110,000 USD per year (Remote)
