Job Description

Analyze current-state business processes and define future-state operating models.
Create business requirements documents, functional specifications, user stories, process flows, use cases, and acceptance criteria.
Identify opportunities for workflow optimization, automation, and process standardization.
Work closely with solution architects and engineering teams to ensure business requirements are translated into effective technical solutions.
Support solution design discussions and validate proposed functionality against business expectations.
Facilitate user acceptance testing, business validation, and production readiness activities.

Scrum Master Responsibilities

Facilitate Agile ceremonies, including sprint planning, daily standups, backlog refinement, retrospectives, and sprint reviews.
Support Product Owners in maintaining a prioritized backlog aligned to business priorities.
Monitor sprint progress and delivery commitments while managing risks, issues, dependencies, and impediments.
Promote Agile best practices and continuous improvement across the delivery team.
Provide transparency into delivery status, roadmap progress, and release planning.
Coordinate across multiple technology and business teams to ensure successful program execution.
Help establish delivery governance processes, metrics, and reporting mechanisms.
Drive team accountability and foster a culture of collaboration, quality, and continuous improvement.

Stakeholder Management

Serve as a trusted advisor to business, technology, and operational stakeholders.
Communicate project status, risks, dependencies, and decisions to senior management.
Manage competing priorities and facilitate alignment between business and technology teams.
Support change management activities, user communications, and adoption initiatives.

What You'll Bring to the Role

8+ years of experience as a Business Analyst, Product Analyst, Scrum Master, or Delivery Lead supporting enterprise technology initiatives.
Proven experience working on large-scale application development, workflow automation, digital transformation, or platform modernization programs.
Strong understanding of Agile methodologies including Scrum, Kanban, and Scaled Agile principles.
Extensive experience gathering, documenting, and managing business and functional requirements.
Experience creating process maps, user journeys, workflow diagrams, and business capability models.
Strong knowledge of software development lifecycle (SDLC) and Agile delivery practices.
Experience working closely with solution architects, developers, QA teams, and product owners.
Strong analytical and problem-solving capabilities with attention to detail.
Excellent written and verbal communication skills.
Ability to facilitate discussions across both technical and non-technical audiences.
Experience working within highly regulated environments such as banking, financial services, insurance, or capital markets.
Bachelor's or Master's degree in Business, Information Systems, Computer Science, Engineering, or a related field.

Preferred Qualifications

Experience supporting governance, compliance, risk, audit, legal, operational controls, or regulatory reporting functions.
Familiarity with workflow management, case management, document management, or business process automation platforms.
Experience using Jira, Confluence, Azure DevOps, or similar Agile management tools.
Knowledge of enterprise integration concepts, APIs, and data flows.
Experience with data analysis, reporting, and dashboarding tools.
Scrum Master, Agile, SAFe, CBAP, PMI-PBA, or similar professional certifications.
Experience working in global delivery environments with distributed teams.'

The base compensation range for this role in the posted location is 80,000 to 95,000

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave

• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility