Capco

Business Analyst - Retail Energy

Capco$70K — $95K *
Energy & Utilities
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years experience as a Business Analyst in retail energy, including billing and customer service systems.
  • Proficient in gathering business requirements and stakeholder engagement.
  • Skilled in analyzing processes and identifying improvements.
  • Strong documentation skills for producing consulting deliverables.
  • Bachelor's degree in Business, Finance, Technology, or related field.

Responsibilities

  • Facilitate workshops and interviews to gather business requirements.
  • Develop comprehensive business requirement documents and user stories.
  • Analyze and compare current and future state processes to propose improvements.
  • Create detailed process and data models as well as business architecture documentation.
  • Deliver high-quality reports, presentations, and proposals.

Benefits

  • Medical, Dental, and Vision coverage.
  • 401(k) plan with employer matching contributions.
  • Maternity and paternity leave along with dependent care support.
  • Tuition reimbursement for continued education.
  • Various benefits including HSA, FSA, commuting perks, and employee discounts.
Full Job Description
Business Analyst - Retail Energy
Location: Houston, Texas | Practice Area: Business Consulting | Type: Permanent

Drive impactful change across retail energy operations through insight-led consulting

The Role
As a Business Analyst within Capco's Business Consulting practice, you will support retail energy clients by bridging business needs and technology solutions. You will play a key role in shaping strategy, gathering requirements, and delivering high-quality consulting outcomes that improve operational efficiency and support transformation initiatives.

What You'll Do
  • Facilitate workshops, stakeholder interviews, and analysis to gather and document business requirements
  • Develop business requirement documents, user stories, and functional specifications
  • Analyze current vs. future state processes and identify improvement opportunities
  • Create process models, data models, and business architecture documentation
  • Produce clear, high-quality deliverables including reports, presentations, and proposals

What We're Looking For
  • Experience as a Business Analyst within retail energy (e.g., billing, CIS, EDI, customer care)
  • Strong skills in requirements gathering, process mapping, and stakeholder engagement
  • Ability to translate business needs into functional and technical specifications
  • Experience producing structured consulting deliverables and documentation
  • Bachelor's degree in a relevant field such as Business, Finance, or Technology

Bonus Points For
  • Experience within a management consulting environment
  • Exposure to wholesale energy, settlements, or trading
  • Familiarity with project delivery methodologies and lifecycle management
  • Experience contributing to business cases, proposals, or pre-sales activities
  • Basic scripting or technical understanding supporting system analysis

We offer a competitive, people-first benefits package designed to support every aspect of your life:
  • Medical, Dental, Vision coverage
  • 401(k) with employer match
  • Maternity and paternity leave plus dependent care support
  • Tuition reimbursement and wellness reimbursement
  • HSA, FSA, commuter benefits, and employee discount programs

Use of Artificial Intelligence in Talent Acquisition
At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination.

AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams.

About Capco

Capco is a global management and technology consultancy dedicated to the financial services industry. Founded in 1998, Capco has grown into a global organization with more than 5,000 employees serving clients in the financial services industry across the Americas, Europe, and Asia Pacific. Capco provides a range of services to its clients, including strategy, digital, technology, and risk and compliance. The company is headquartered in New York City and has offices in major financial centers around the world. For more information, please visit their website at www.capco.com.
Learn more about Capco
Size
5,000 employees
Industry
Founded
1998

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