Overview
The Business Analyst - VA LGY (VALERI) translates business needs into clear, deliverable requirements that support Veterans and stakeholders. The role develops user stories and breaks down requirements into actionable functionality; analyzes data requirements, business rules, and end-to-end data flows from source to screen; and maintains documentation supporting new feature development. The analyst contributes to product design, specifications, and development, produces high-quality deliverables with guidance from a team lead, reviews solution options, and builds strong, collaborative relationships. Success requires 5 years of relevant experience with a bachelor's degree (or equivalent experience), excellent written and verbal communication, strong attention to detail and problem-solving, the ability to shift priorities, leadership in ambiguous situations, and proficiency with the Microsoft Suite.
Key Functions
- Develop an understanding of technology products to meet the customer's current and future needs and the benefits to stakeholders and Veterans.
- Develop user stories and break down requirements into deliverable functionality.
- Analyze application/business domain data requirements and business rules, understanding the data flow from source to screen.
- Maintain other documentation related to development of new features.
- Responsible for contributing to the design, specifications, and development of products to meet the client needs.
- Create high quality client deliverables with regular supervision from team lead.
- Prepare and review solution options with team lead to solve tough challenges.
- Be a good teammate to the client and the delivery team, encouraging and enabling teammates to be their best selves.
- Maintain positive relationships with the client.
Minimum Qualifications
- Bachelor's degree and 5 years of relevant experience.
- An additional 2 years of experience with an Associate's Degree.
- An additional 4 years of experience with a high school diploma.
- Excellent verbal and written communications skills.
- Strong attention to detail with proven analytical and problem-solving skills.
- Can easily shift focus between high priority tasks as required.
- Demonstrates leadership in the face of ambiguity, rather than waiting for direction from above.
- Navigates through challenges to consistently get things over the finish line.
- Proficiency with Microsoft Suite (Word, Excel, PowerPoint, Outlook).
Preferred Qualifications or Skills
- Experience supporting the VALERI application for the Department of Veterans Affairs.
- Existing Public Trust clearance at the Department of Veterans Affairs or other federal agency.
- In depth knowledge of the mortgage industry.
- Experience implementing Salesforce and/or AWS solutions for the federal government or Department of Veterans Affairs specifically.
- Experience using JIRA and Confluence.
Position Details
- Location: 100% Remote (US-based)
- Hours: 40 hours/week with availability during core business hours of 8am-5pm ET
- Start date: ASAP
- Eligibility: Must be eligible to obtain a Public Trust clearance
