Business Analyst, Pension & Benefits Implementation (Remote)

LifeWorks, Inc.$58K — $107K *
US-Anywhere
+ 4 other locationsRemote
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Degree in administration, computer science, actuarial mathematics, business analysis, or a related field.
  • 5+ years of experience in pension plan management or similar areas.
  • Proficient in current computer technologies and Microsoft Office suite.
  • Strong analytical and communication skills.

Responsibilities

  • Gather and analyze client requirements for implementation.
  • Document business and operational needs related to automation.
  • Evaluate and map business processes to align with pension systems.
  • Collaborate with cross-functional teams to develop solutions.
  • Define testing scope and criteria and assist with quality assurance.
  • Create or redesign reports and communications to support processes.
  • Maintain communication with stakeholders about implemented changes.

Benefits

  • 100% remote work with occasional travel for meetings.
  • Long-term engagement with exposure to multiple business modules.
  • Robust client interaction in a collaborative environment.
  • Comprehensive customizable benefits package.
  • Paid vacation and well-being days plus expense account.
  • Investment options like employee share purchase plan and group RRSP.
  • Generous mental health support for therapy sessions.
Full Job Description

Join our team and what we’ll accomplish together

The DB Implementation Team at TELUS Health is a dynamic group of nearly 300 skilled and motivated professionals, working together to deliver the most competitive integrated systems solutions available. We design, implement, and support a comprehensive DB pension administration solution for large public sector clients.

Our solution stands out due to the proactive and creative contributions of each team member, including business analysts, developers, QA analysts, project managers, and solution designers. We thrive in a dynamic, Agile-driven development environment, fostering collaboration throughout the implementation process and in the ongoing services we provide to our clients.

If you are looking for a rewarding opportunity to make a positive impact on our clients and their pension plan members, this is the perfect role for you!

Here’s the impact you’ll make and what we’ll accomplish together

In this role, you will play a crucial role in delivering integrated pension administration solutions to large public sector clients. You will gather and analyze client requirements, collaborate with cross-functional teams, and ensure successful implementation of our comprehensive solution. You will work closely with solution architects, functional leads, developers, and quality assurance teams to create innovative solutions that meet complex business needs. This position offers extensive exposure to multiple business modules including Pension, Health & Welfare, Payroll, and Finance.

What’s in it for you

  • 100% work from home arrangement with travel requirements for essential meetings
  • Long-term, enterprise-level project engagement with extensive exposure to multiple business modules (Pension, Health & Welfare, Payroll, Finance)
  • Rich mix of internal and external client interactions and a dynamic, collaborative team driving innovation in our industry
  • Comprehensive customizable benefits package to suit your unique needs and lifestyle
  • Paid vacation days & well-being days as well as a well-being expense account to help maintain a better work/life balance
  • Various investment options such as employee share purchase plan, group RRSP & TFSA, and DC pension plan
  • Generous mental health support account to cover the cost of therapy/counseling sessions

What you'll do:

  • Gather and analyze client requirements for the implementation of our integrated solution
  • Document business and operational needs within the context of implementation and workflow automation
  • Evaluate and map business processes, aligning them with the data used across various pension plan management systems (e.g., payroll system, pension calculations, financial transactions, document management, telephony)
  • Collaborate with solution architects, functional leads, and the development team to create and review new solutions
  • Define testing scope and criteria and work closely with the quality assurance team during execution
  • Contribute to the creation or redesign of reports and communications that support processes and procedures
  • Provide ongoing follow-up with stakeholders regarding implemented changes

You have:

  • A degree in administration, computer science, actuarial mathematics, business analysis, or a related field
  • Minimum 5 years of experience in a relevant area, such as pension plan management, workflow management system implementation, or administrative process automation
  • Proficiency in current computer technologies
  • Experience in using Excel and the Microsoft Office suite

What you bring:

  • Strong analytical skills with the ability to synthesize complex information, understand, systematize, and communicate technical concepts clearly
  • Excellent interpersonal and communication skills
  • Available to travel as needed

Nice to Have:

  • Experience with pension administration software systems
  • Bilingualism would be considered an asset

Salary Range: $58,100 - $107,900 CAD Annual

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. 

TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
     

  • Flexibility to work in-office, virtually or a combination of both
     

  • Generous company matched pension
     

  •  Opportunity to give back to communities in which we work, live and serve
     

  • Career growth and learning & development opportunities to develop your skills
     

  • And much more…
     

Job Type: This is for a current vacancy

 

About LifeWorks, Inc.

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