Amazon

Business Analyst II, Reverse Logistics Operations Integration

Amazon$82K — $130K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in computer science, engineering, mathematics or equivalent
  • 2+ years in a business analyst, data analyst or similar role
  • Experience in defining requirements and using data for insights
  • Proficiency in Excel
  • Skilled in SQL
  • Familiarity with SIM management

Responsibilities

  • Maintain and optimize data pipelines for accurate data flow
  • Manage security vulnerabilities and ensure compliance
  • Build QuickSight dashboards for stakeholder insights
  • Develop solutions with Python and TypeScript to automate processes
  • Utilize AWS services to create scalable data solutions
  • Keep SIM queues updated and manage configurations
  • Collaborate with cross-functional teams to improve data-driven processes
  • Monitor data for optimization opportunities
  • Generate and present performance metrics reports
  • Create technical documentation for data pipelines and analytics

Benefits

  • Comprehensive health insurance (medical, dental, vision)
  • 401(k) matching
  • Paid time off
  • Parental leave
  • Adoption and surrogacy reimbursement
  • Mental Health Support
  • Flexible Spending Accounts
Full Job Description
We are seeking a Business Analyst II to join our Worldwide Returns & ReCommerce team and drive data-driven decision making through technical solutions and analytics. The ideal candidate will excel at maintaining and developing data pipelines, building insightful dashboards, and translating complex business requirements into scalable technical solutions. You'll leverage your expertise in Python, TypeScript, and AWS services to keep our data infrastructure current and secure, while partnering with cross-functional teams to deliver actionable insights that improve returns processing operations. Your role will be crucial in maintaining data pipelines, managing SIM queues, building QuickSight dashboards, and ensuring our technical tools remain up-to-date and secure. Strong technical and analytical skills are essential, as you'll identify opportunities for process optimization, troubleshoot data issues, and implement solutions that enhance operational efficiency. Experience with AWS services (DynamoDB, Lambda, S3, CloudWatch, API Gateway), proficiency in Python and TypeScript, and a deep understanding of SIM management and returns processing workflows are key requirements for success in this position.

Key job responsibilities

1. Maintain and optimize data pipelines to ensure accurate and timely data flow across systems

2. Manage Shepherd Issues (security vulnerabilities) and ensure compliance with security standards

3. Build and maintain QuickSight dashboards that provide actionable insights to stakeholders

4. Develop and deploy solutions using Python and TypeScript to automate business processes

5. Leverage AWS services (DynamoDB, Lambda, S3, CloudWatch, API Gateway) to build scalable data solutions

6. Keep SIM queues up to date and manage SIM configurations across multiple sites

7. Partner with Operations, Business, Tech, and IT teams to identify and implement data-driven process improvements

8. Monitor and analyze data to identify optimization opportunities and trends

9. Generate performance metrics reports and present recommendations to key stakeholders

10. Create and maintain comprehensive technical documentation for data pipelines and analytical solutions

BASIC QUALIFICATIONS

- Bachelor's degree in computer science, engineering, mathematics or equivalent

- 2+ years of business analyst, data analyst or similar role experience

- Experience defining requirements and using data and metrics to draw business insights

- Experience with Excel

- Experience with SQL

- Experience with SIM management

PREFERRED QUALIFICATIONS

- Knowledge of returns processing workflows and operations

- Experience managing security vulnerabilities and Shepherd Issues

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, AZ, Phoenix - 74,300.00 - 130,100.00 USD annually

USA, TN, Nashville - 66,900.00 - 117,000.00 USD annually

USA, TX, Dallas - 74,300.00 - 130,100.00 USD annually

USA, WA, Bellevue - 82,700.00 - 130,100.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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