We are seeking an experienced Business Analyst to support the implementation of a comprehensive research administration software suite at Beth Israel Lahey Health (BILH). Our healthcare network is moving from disparate legacy systems to a single, integrated grants management platform. This system will encompass pre-award and post-award grants management, contracting, Institutional Review Board (IRB), Institutional Animal Care and Use Committee (IACUC), Institutional Biosafety Committee (IBC), and other research and grants administration functions. The Business Analyst will serve as a liaison between stakeholders and the technical implementation team, closely collaborating with the project sponsors, key stakeholders, and subject matter experts to ensure the solution meets institutional needs while supporting regulatory compliance and operational excellence.
The ideal candidate will have experience with business process analysis and mapping, requirements discovery and documentation, software implementation, testing, training, and end-user support. The role requires the ability to move from understanding a business need to analyzing options and recommending practical solutions. This includes identifying gaps, dependencies, and opportunities for process improvement and alignment; developing proposed future-state workflows and approaches; and creating process flows, requirements, mock-ups, prototypes, and other artifacts that enable stakeholders to evaluate and validate proposed solutions.
Job Description:Essential Responsibilities but not limited to:- Conduct interviews with key stakeholders across BILH hospital sites to understand current workflows and future-state requirements
- Document and analyze existing processes from disparate legacy systems.
- Translate business needs into detailed functional requirements.
- Identify opportunities for process improvement, standardization, and consolidation as BILH transitions to a single system
- Collaborate with technical teams and vendor consultants to configure the research administration suite to meet institutional requirements across the BILH network
- Participate in system design sessions to ensure workflows align with academic medical center operations and regulatory requirements
- Review and validate system configurations, integrations with existing systems (ERP, HR, finance, e.g. Workday, Epic, iLabs, etc.), and data migration strategies from multiple legacy platforms
- Support development of custom reports, dashboards, and analytics capabilities
- Map and document current and future-state business processes.
- Ensure processes support compliance with federal regulations (NIH, NSF, FDA, OMB Uniform Guidance, etc.) and institutional policies
- Recommend process improvements that leverage system capabilities while maintaining regulatory compliance
Required Qualifications:- Bachelor's degree in Business Administration, Information Systems, Healthcare Administration, or related field
- 3-5 years of business analysis experience
- Experience with enterprise software implementations or large-scale system projects
- Proven ability to gather requirements, document processes, and translate business needs into technical specifications
- Excellent analytical, problem-solving, and communication skills
- Proficiency with process mapping tools and MS Office suite
Preferred Qualifications:- Experience in healthcare, higher education, or research administration environments
- Familiarity with grants management, research compliance, or sponsored programs
- Knowledge of research administration platforms (e.g., InfoEd, Cayuse, OnCore, CLICK)
- Project management experience
- Experience with Workday and/or other ERP system integrations
Work Environment:This position will work collaboratively with cross-functional teams including IT, research administration, compliance, finance, and clinical departments across the BILH network. The role requires flexibility to accommodate project timelines and may include occasional evening or weekend work during critical implementation phases.
Pay Range: $80,000.00 USD - $120,000.00 USD
The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.
