Koniag Government Services

Business Analyst II (REMOTE)

Koniag Government Services$75K — $95K *
US-AnywhereRemote in Maryland, US
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Information Systems, Healthcare Management, or related field; advanced degree preferred.
  • 7-10 years of experience in business analysis, process improvement, or project management in healthcare.
  • Experience with large-scale IT solutions, particularly electronic health records, in government environments.
  • Proficiency in project management tools like Microsoft Project and business analysis software, including Visio.
  • PMP certification recommended; familiarity with healthcare data standards a plus.

Responsibilities

  • Conduct detailed requirements gathering through interviews and workshops to define scope and objectives.
  • Develop and maintain process documentation including maps and workflow diagrams.
  • Facilitate sessions with stakeholders to identify needs and present data-driven solutions.
  • Act as a liaison between business units and technical teams to ensure requirements are understood.
  • Provide analytical support for process optimization and risk assessment.
  • Develop and deliver training materials to end-users for new process implementation.
  • Utilize project management tools to track project progress and resource allocation.
  • Assist in change management activities to ensure smooth transitions to new processes.

Benefits

  • Remote work environment.
  • Opportunity to work with a government agency.
  • Engagement in meaningful healthcare IT improvements.
  • Professional development through mentoring and collaboration.
  • Potential for career growth in a complex and essential sector.
Full Job Description
Kadiak, LLC, a Koniag Government Services company, is seeking a Business Analyst II to support Kadiak and our government customer. This position requires the candidate to be able to obtain a Public Trust. The position is remote.

Provides expert-level business analysis and process optimization support for the Indian Health Service (IHS) PMO Operations. This role is responsible for driving efficiency and effectiveness within a complex government healthcare environment, with a primary focus on improving workflows, systems, and procedures. The Business Analyst Level III will be a key resource in helping the organization implement a new electronic health record, requiring a deep understanding of both functional and technical aspects of healthcare IT. The position requires a professional with a high degree of emotional intelligence and cultural sensitivity, capable of building consensus and trust with diverse stakeholders from IHS leadership to end-users in various facilities. This individual will be a trusted advisor, helping to translate strategic goals into tangible, actionable process improvements.

Essential Functions, Responsibilities & Duties may include, but are not limited to:
  • Conducting detailed requirements gathering through interviews, workshops, and documentation analysis to define project scope and objectives.
  • Developing and maintaining comprehensive process documentation, including process maps, workflow diagrams using tools like Visio, and Standard Operating Procedures (SOPs).
  • Facilitating collaborative sessions with stakeholders across all levels of the organization to identify pain points, analyze business needs, and present data-driven solutions.
  • Serving as a liaison between functional business units and technical teams, ensuring that system requirements are accurately documented and understood by all parties.
  • Providing analytical support for process optimization efforts, utilizing strong problem-solving skills to assess complexities, dependencies, and potential risks.
  • Developing and delivering training materials and presentations to end-users and leadership to support new processes or system implementations.
  • Utilizing project management principles and tools, such as Microsoft Project, to assist in tracking project progress, resource allocation, and timely delivery of project milestones.
  • Playing a key role in change management activities, helping to ensure smooth transitions to new processes and technologies with minimal disruption to IHS operations.
  • Providing expertise on best practices for business analysis and process improvement, helping to foster a culture of continuous enhancement within the PMO.
  • Supporting the development of strategic planning documents by providing insights on process capabilities, operational gaps, and future resource needs.

Education:
  • A Bachelor's degree in Business Administration, Information Systems, Healthcare Management, or a related field is required. An advanced degree is strongly recommended to support the complex strategic and operational aspects of this role.

Experience:
  • 7-10 years of experience in business analysis, process improvement, or project management within healthcare management or operations.
  • Demonstrable experience helping large organizations, particularly government entities, implement major IT solutions such as an electronic health record.
  • A proven track record of working successfully in a government contracting environment is strongly encouraged.
  • Experience in process optimization, requirements gathering, and stakeholder management in a large-scale, enterprise-level setting.
  • Proficiency in business analysis and project management tools, with a strong understanding of applications like Microsoft Project and process mapping software like Visio.

Desired Qualifications:
  • A PMP (Project Management Professional) certification is strongly recommended.
  • Working knowledge of modern healthcare data standards and an understanding of the challenges and opportunities within the government healthcare sector.
  • Demonstrated experience in a leadership or senior role, mentoring junior staff, and fostering a collaborative, respectful, and culturally sensitive work environment.

Security Requirement:
  • Ability to obtain a Public Trust


About Koniag Government Services

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