BUSINESS ANALYST II POSITION OBJECTIVE • Support and enhance data integrity and procedural effectiveness by proactively identifying improvement opportunities and driving system enhancements. Collaborate with System Analysts and cross-functional teams to implement solutions that streamline data processing and improve overall business operations, while ensuring alignment with business requirements and internal standards. MAJOR AREAS OF ACCOUNTABILITY • Collaborate with end users and system analysts to define and refine system specifications, ensuring alignment with business requirements and corporate standards. • Evaluate work requisitions and recommend system enhancements or process improvements, leveraging strong business knowledge to assess feasibility, impact, and priorities. • Analyze system-generated exception and abnormal reports, identify root causes, and recommend control enhancements and process improvements to strengthen operational effectiveness. • Conduct and analyze QA/QC testing activities, validate system functionality against specifications, coordinate issue resolution, and ensure timely and accurate reporting of defects. • Develop and maintain comprehensive system documentation, including system specifications, process flows, and user guides; deliver effective user training and support adoption. • Actively participate in and support Train-the-Trainer programs; facilitate knowledge transfer and provide ongoing guidance to end users across departments/divisions. • Design and enhance query reports and dashboards; perform data analysis to support business operations and decision-making. • Develop, standardize, and continuously improve corporate procedures and system SOPs to enhance consistency, efficiency, and compliance with internal policies and regulatory requirements. • Conduct benchmarking to identify best practices; proactively recommend and support implementation of system and process improvements. • Support Internal Audit activities, including audit preparation, checklist development, and follow- up on findings to ensure proper resolution and control alignment. • Ensure compliance with all applicable federal, state, and local laws and regulations, and promote adherence to internal controls and company policies. • Propose and align individual objectives with departmental goals; take ownership of assigned initiatives and drive execution according to defined milestones. • Provide data-driven analysis and actionable recommendations to support management decision- making and operational improvements. • Perform other duties and responsibilities as assigned by management from time to time. QUALIFICATIONS • Minimum of 4 years of experience in business or system analysis, with demonstrated expertise in advanced skills relevant to the role. Proven experience in training or coaching others is preferred. • Experience in project management or demonstrated competency in managing projects effectively • Practical experience in functional system design and integration across multiple ERP platforms, with a strong understanding of data flows and business process logic within ERP environments. • Familiarity with the AS/400 platform and Work Query for reporting and business analysis-related data retrieval is preferred. • Experience with PowerPlay, Power BI, and portal-based reporting tools for data analysis and insights generation is preferred. • Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, Access, and Word, for analysis, reporting, and effective stakeholder communication. EDUCATION • A four-year college degree is required. • A major in Business, Accounting, Management Information Systems (MIS), or Computer Science related majors, and/or an advanced degree is preferred. Check Out Our Benefits Health Coverage and Perks Excellent medical, dental, and vision insurance plans Flexible spending accounts for health, dependent care Short-term Disability Long-term Disability Group Term Life, Dependent and Supplemental Life Insurance Tuition Reimbursement Work/Life Balance 10 Paid Holidays Paid Time Off for a balanced life (Vacation, Sick and Personal Time) FlexTime Available Competitive Compensation Competitive salary, incentive/bonus, 401(k) plan with company match, Cash Balance, Pension Plan