Eurofins Lancaster Laboratories

Business Analyst I

Eurofins Lancaster Laboratories • $86K — $93K *
Fremont, CA 94536In-Person
Pharmaceuticals & Biotech
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor or Associate Degree in Business Administration, Engineering, Computer Science, Life Sciences, or equivalent experience
  • 1-2 years experience with business applications
  • Strong proficiency in Microsoft Excel
  • Ability to analyze and define problems with process mapping
  • Organized, detail-oriented, and analytical with troubleshooting skills
  • Effective time management and multitasking abilities
  • Self-starter with a positive attitude and interest in drug discovery

Responsibilities

  • Assist in administrating and supporting key business applications
  • Monitor system performance and escalate IT issues as needed
  • Document and support application configuration updates and testing
  • Collect, analyze, and report on operational and system data
  • Develop and maintain reports and dashboards for system insights
  • Identify trends and opportunities for process improvement
  • Provide user support and training for business applications

Benefits

  • Comprehensive medical coverage and dental/vision options
  • Life and disability insurance
  • 401(k) plan with company match
  • Paid vacation and holidays
Full Job Description
Job Description

Come grow with us! If you're looking to grow your analytics experience, look no further! We are seeking a business analyst to round out our amazing and growing team.

Here's what you'll do:

Business Application Support
  • Assist in the administration and support of key business applications used across Operations, Supply Chain, R&D, and Commercial teams.
  • Help monitor system performance and escalate issues to IT when needed.
  • Support configuration updates, testing, and documentation of application changes.

Cross-Functional Coordination
  • Work with different departments to understand system needs and help document business requirements.
  • Assist in translating business needs into system requests for IT teams.
  • Support communication between business users and IT during system updates or issue resolution.

Business Analytics & Reporting
  • Support the collection, analysis, and reporting of operational and system data to help improve business processes.
  • Assist in developing and maintaining reports and dashboards that provide insights into system performance, operational efficiency, and process improvements.
  • Work with different teams to help identify trends, data gaps, and opportunities for improvement.
  • Support data validation and ensure accuracy of information used for reporting and decision-making.
  • Assist in documenting metrics and key performance indicators (KPIs) related to system usage and operational workflows.

Project & System Support
  • Assist with application upgrades, implementations, and system improvements.
  • Participate in testing and validation of new system features.
  • Help maintain system documentation and process workflows.

User Support & Training
  • Provide basic support to internal users for business applications.
  • Assist with user onboarding and training for new tools or system updates.
  • Track and document common issuesto help improve user experience.

Continuous Improvement
  • Help identify opportunities to improve processes through better use of technology.
  • Assist with reporting on system usage and operational improvements.
  • Support initiatives that enhance efficiency across business teams.

Additional Responsibilities
  • Maintain documentation in accordance with quality requirements.
  • Follow company safety and environmental health guidelines.
  • Support cross-functional projects as needed.
  • Perform additional duties as assigned.


Qualifications

What we are looking for in the ideal candidate:
  • Bachelor or Associate Degree in Business Administration, Engineering, Computer Science or Management Information Systems, Life Sciences, or any other equivalent degree or experience
  • Minimum 1-2 year of experience working business applications.
  • Strong experience in Microsoft Excel
  • Ability to solve practical problems, define cause and effect, map dependencies in process.
  • Organized, detail oriented, analytical, curious, with demonstrated troubleshooting and investigation skills
  • Ability to prioritize tasks, multitask with organization and manage time effectively.
  • Ability to work independently with limited oversight, in a complex global environment;
  • Demonstrates a positive attitude, capacity for team environment, and exhibits a genuine interest in drug discovery in support of advancing human health.


Additional Information

Candidates within a commutable distance of Fremont, CA are encouraged to apply.

Pay rate range: $41.83 - $45/hr.

Schedule:
  • The position is full-time, Monday-Friday, 8 a.m.-5 p.m., with overtime as needed.

What we offer:
  • Excellent full time benefits including comprehensive medical coverage, dental, and vision options
  • Life and disability insurance
  • 401(k) with company match
  • Paid vacation and holidays


About Eurofins Lancaster Laboratories

Eurofins Lancaster Laboratories is a leading contract research organization (CRO) providing analytical, research and testing services to clients in the pharmaceutical, biopharmaceutical, biotechnology, crop protection, chemical, food, environmental and consumer products industries. The company was founded in 1961 and has grown to become one of the largest CROs in the world, with over 50 locations in 20 countries. Eurofins Lancaster Laboratories is part of the Eurofins Scientific Group, a global leader in bioanalytical testing and laboratory services. The company's services include method development and validation, stability testing, quality control testing, and regulatory compliance support.
Learn more about Eurofins Lancaster Laboratories
Size
12,000 employees
Industry
Pharmaceuticals & Biotech
* Ladders Estimates

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