Job Type
Full-time
Description
We are looking for a
Business Analyst to work with stakeholders in translating business and technical requirements into clear acceptance criteria for user stories and supporting end users during product and feature rollouts. You will also serve as the link between end users and engineers, partnering with Product Managers to define user stories, capture requirements, write narratives, and support release planning.
Specifically, as a
Business Analyst, you will:
Design and partner in the development of products that solve complex, multifunctional business problems with long-term implications
- Serve as the conduit between the immediate project team and the extended project team, including Product Owners, Client Service, and Operations.
- Engage in data mining exercises, leveraging Oracle and Postgres environments, and data driven analysis using Business Intelligence tools.
- Create SQL queries that can be used to support requirements for development or reporting
- Serve as the go-to resource for engineering and quality assurance, clarifying requirements throughout the software development life cycle
- Define detailed acceptance criteria and test scenarios, ensure appropriate end user training and participate in the definition of technology solutions
- Plan and participate in execution of User Acceptance Testing
- Provide operational support and facilitate resolution of production issues by working with appropriate teams to research problems, track progress and determine and document solutions
Serve as the voice of the end user in the product development process
- Develop a deep understanding of end user requirements by eliciting, analyzing, specifying, validating, and managing the true needs of customers and end users through workshops and 1:1 interviews
- Translate business and user requirements from conversations with customers into functional requirements, specified to an appropriate level of detail that can be used for development
- Be able to clearly articulate the rationale and context behind every user story and client requirement.
Identify and execute on all automation opportunities to minimize manual work for end users and provide business-focused recommendations for system improvement
- Develop deep knowledge and expertise in FRT's Operational workflows
- Create visual modeling or diagramming of the current and proposed workflows
- Develop understanding of available automated data exchange opportunities using APIs and other industry standard protocols.
Our ideal candidate has:
- 4+ years' experience in business and software usability analysis, including experience in an Agile environment;
- A BA/BS (Masters preferred) in business administration, economics, mathematics, computer science, engineering, or a related field, plus
- An intense customer orientation, making customers (internal and external) and their needs a primary focal point;
- A collaborative mindset, demonstrating enthusiasm, courtesy, adaptability, flexibility and a spirit of cooperation in all contexts;
- Strong analytical, problem solving, and creative thinking skills with an eye to details;
- A knack for Identifying and analyzing problems, proposing solutions, and anticipating future problem areas before initiating action and implementing solutions;
- Excellent written and verbal communication skills, to a variety of constituencies and has experience facilitating and presenting;
- A positive, can-do attitude, projecting confidence and professionalism, as well as a strong sense of urgency;
- Demonstrated ability to use BI and AI tools for research and requirements gathering.
- An intellectually curious personality and a demonstrated commitment to continuous growth; and
- Of course, a desire to join a growing company with a vibrant, entrepreneurial culture, dedicated to being the top provider in the class action recovery and compliance space.
What does FRT offer:
- Fun and diverse colleagues
- Free drinks and snacks and free access to onsite gym
- Health, dental, vision
- 401k (with company match)
- Income protection plans (life, AD&D, short- and long-term disability) and access to a suite of voluntary benefit programs
- Close to public transit (walking distance to Wellington T on Orange Line)
- Free parking onsite
Compensation: base salary is experience dependent and can range from $90,000-$120,000 a year. FRT also offers a competitive annual bonus.
THIS POSITION IS BASED IN OUR MEDFORD, MA HEADQUARTERS.
LOCAL CANDIDATES ONLY, PLEASE.WE ARE NOT WORKING WITH AGENCIES ON THIS REQUISITION.Salary Description
$90,000-$120,000
