ResponsibilitiesWe are seeking a detail-oriented and strategic
Business Analyst to join our team. The ideal candidate will play a key role in bridging the gap between business needs and technology solutions, driving data-informed decision-making, and supporting the successful delivery of projects across the organization. This role will be pivotal in driving our externally facing portal's evolution, ensuring usability, scalability, reliability, and performance.
Key Responsibilities- Collaborate with stakeholders to gather, analyze, and document business requirements, processes, and workflows.
- Translate business needs into functional specifications and user stories.
- Conduct gap analysis and identify areas for process improvement and optimization.
- Support project planning, execution, and delivery by working closely with cross-functional teams including IT, product, operations, and finance.
- Develop and maintain dashboards, reports, and KPIs to monitor business performance.
- Facilitate meetings, workshops, and presentations to communicate findings and recommendations.
- Assist in user acceptance testing (UAT) and ensure solutions meet business expectations.
Qualifications- Exceptional Communication (Oral, Written, and Presentation) skills amplified by a "Get it Done" attitude supported through the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment.
- High degree of organization, individual initiative, personal accountability and comfort in working in a high paced delivery environment and the ability to manage multiple competing priorities and deadlines effectively.
- Proactive, self-starter with the balance of technical knowledge and insurance business acumen is required.
- Established background in launching software or services in partnership with development teams and high degree of proficiency in prototyping, iterative development, understanding of Agile principles is a plus.
- Strong understanding of business process modeling, data analysis, and requirements gathering.
- 4+ years of experience in a business analyst role or relevant experience.
- Proficiency in tools such as Microsoft Excel, SQL and business intelligence platforms (e.g. Power BI, Azure DevOp) is a plus.
Salary Range $57,304.80-$132,706.20
In accordance with applicable pay transparency laws, this range represents a good-faith estimate. Final compensation will be determined based on factors such as experience, credentials, geographic location, and other considerations permitted by law.
This role may be based out of any of our office locations, including:
Parsippany, NJ; Conshohocken, PA; Wilkes-Barre, PA; and Alpharetta, GA
*Applicants must be authorized to work in the U.S. without current or future sponsorship. 
