As a Business Analysis Manager - Global Screening Operations within in the Transformation team team, you will be a key player in driving strategic initiatives and operational improvements. You will be responsible for managing a diverse book of work, fostering cross-functional collaboration, and ensuring the delivery of high-quality service within your area of responsibility. Your ability to think strategically, delegate effectively, and coach your team members will be crucial in achieving our common goals. With your advanced computer literacy and digital proficiency, you will be instrumental in implementing automation initiatives and optimizing processes, thereby enhancing our operational efficiency and client experience.        

Job responsibilities

• Lead the design and development of business requirements and solutions by leveraging deep knowledge of business analysis principles and data analytics expertise, ensuring alignment with operational policies and precedents.
• Partner with a diverse team of professionals, managing and delegating tasks effectively, fostering an inclusive environment, and coaching team members to achieve their full potential.
• Drive cross-functional collaboration to implement automation initiatives and optimize processes, utilizing advanced computer literacy and digital proficiency.
• Engage with senior management and stakeholders, providing regular updates on program progress in person and via project/program reporting, and collaborating to resolve and arising issues.

Required qualifications, capabilities, and skills 

• Demonstrated expertise in conducting business analysis, with a focus on data collection, integrity, utilization, clear and concise requirements, and analysis.
• Proven track record in partnering with diverse teams, with an emphasis on delegation, coaching, and fostering cross-functional collaboration.
• Advanced proficiency in computer literacy and digital proficiency, with a demonstrated ability to effectively use technology to optimize processes and enhance client experience.
• Demonstrated ability in strategic thinking, with a focus on using data to evaluate potential scenarios, assess risks, and collaborate on strategy development.
• Project management and presentation skills, self-reliance and creative problem-solving abilities.
• Strong communication skills and ability to work independently, providing quality service to customers and stakeholders through continuous communication.
• Understand software delivery Lifecycle and have skills in industry standard methodologies and related tasks.
• Payments experience, including Compliance, Legal, and Audit and proficiency in Microsoft Office Suite, including PowerPoint.

Preferred qualifications, capabilities, and skills

• Sanctions and non-Sanctions screening expertise.
• Advanced proficiency in implementing automation solutions to streamline business processes and improve operational efficiency.
• Expertise in data analytics, with a history of developing and interpreting models to offer continuous insight and drive operational improvements.
• Capability to leverage artificial intelligence and AI tools to enhance data analysis, uncover business trends, and provide actionable insights for strategic decision-making.
• Proficiency in implementing automation solutions to streamline business processes and improve operational efficiency.