Full Job Description
About the role
The Business Advisor manages high-value rental relationships in top metropolitan regions, driving retention, performance, and portfolio growth for Zillow's Rentals business. The role combines consultative account management, data-driven insights, and cross-functional collaboration to deepen product adoption and deliver measurable value for regional partners.
You Will Get To:
- Be an expert in all Zillow Rentals Network products and services.
- Perform a high volume of calls to increase participation from multifamily rental management companies.
- Utilize Salesforce.com to prospect, log activity, and manage your calendar and opportunities.
- Participate in multifamily rentals conferences, association meetings tradeshows, and property management company meetings to increase partnerships, revenue, and exposure to the Zillow Rental Network.
- Clearly communicate performance expectations to clients internally and externally.
- Consistently meet and exceed success metrics, including revenue and retention.
- Excel in high-level conversations and presentations with decision-makers with a focus on building positive relationships to drive business results.
- Serve as a brand ambassador for Zillow Group, representing the best interests of the company, its advertisers, and industry partners.
- Represent the voice of the customer to influence product, marketing, and sales process and improvement.
- Execute against the MEDDPICC sales process and adopt Challenger principles in every customer interaction to drive insight-led, value-based conversations.
This role has been categorized as a Field position. "Field" employees perform the majority of their work in a specified geographic location set by their management team. Employees are expected to live within a reasonable commuting distance to their region and/or service area. ZG has not defined a reasonable distance and expects employees will use judgment in determining this for themselves and understand the implications regarding time commitment and cost of daily commute.
In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $81,200.00 - $129,800.00 annually. This base pay range is specific to these locations and may not be applicable to other locations.In Colorado, Hawaii, Illinois, Maine, Minnesota, Nevada, Ohio, Rhode Island, Vermont, and Virginia the standard base pay range for this role is $77,200.00 - $123,200.00 annually. The base pay range is specific to these locations and may not be applicable to other locations.
In addition to a competitive base pay, employees in this role are eligible for incentive compensation and equity awards. Actual amounts will vary depending on experience, performance and location.
Who you are
- Bachelor's degree in Business, Marketing, Communications, or a related field.
- 8+ years of experience in outside sales, business-to-business sales, and/or selling into accounts with complex/multiple decision-makers.
- Proven track record meeting and exceeding sales goals and other key performance metrics
Possess high energy and a strong desire to achieve top results with a personable, positive "can-do" attitude via the phone and in person.
- High degree of ownership and dedication to work quickly and accurately in a rapidly changing environment.
- Ability to prioritize and utilize time management.
- Excellent written/verbal communication skills.
- A passion for high-level conversations with decision-makers and influencers.
- Ability and willingness to travel up to 50%.
- Highly proficient in Microsoft Office and Windows-based applications.
- Proficient use of Excel and Salesforce and other data analytic tools, including Google Analytics.
- Salesforce.com or other CRM experience preferred.