TD Bank

Bus Sys Analysis Specialist (Enterprise Marketing Technology)

TD Bank • $96K — $136K *
Toronto, ON M3C 0E3In-Person
Enterprise Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Undergraduate degree or Technical Certificate
  • Graduate degree preferred is an asset
  • 7+ years relevant experience
  • Experience working in Agile methodologies
  • Expert knowledge of system analysis processes and techniques

Responsibilities

  • Leverage domain knowledge to provide insights on business and technology interactions
  • Document and validate current state technology capabilities and recommend future enhancements
  • Collaborate with stakeholders to develop solutions and manage integration impacts
  • Translate business requirements into functional specifications considering non-functional needs
  • Manage traceability of system requirements through all stages of development
  • Support testing teams in defining test conditions based on requirements
  • Promote innovation by applying expertise in identifying improvement opportunities

Benefits

  • Growth opportunities and skill development
  • Fair and equitable compensation policies
  • Mentorship opportunities within the team
  • Dynamic work environment focused on collaboration and innovation
  • Support for continuous learning and professional development
Full Job Description
Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Technology Solutions

Pay Details:
$96,900 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

The Enterprise Marketing Technology team is responsible for the systems that build a better understanding of our customers and prospective customers so we can connect them with the right message, product, or offer at the right time. We own systems that assist in campaign design, creative content creation, content management hosting, major data analysis platforms, AI, and decision engines that deliver personalized content to every channel mobile, web, ATM, branch, call centers, and more. Come join us and help build the marketing platform of the future that helps better serve our customers with personalized experiences.

CUSTOMER
  • Leverage specialized domain, product, and systems knowledge to have a thorough understanding of the business, product, and vision; provide business-technology interaction subject matter expertise as well as recognize and drive the focus toward business value.
  • Identify, document, and validate current state technology capabilities/ecosystem and support stakeholders to design the desired future state; provide recommendations and/or direction based on the end-to-end customer experience when making decisions.
  • Collaborate with key stakeholders to determine solutions, assess impact to existing work processes and systems, and how to manage the integration
  • Translate business requirements into detailed functional specifications taking into account non-functional requirements
  • Own and manage the traceability of system requirements through design and development, testing, and deployment; ensure the acceptance criteria demonstrates the changes to systems that will meet stakeholder expectations.
  • Support testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing
  • Provides support/oversight and guidance in the delivery of technology requirements with focus on quality, reusability, scalability, and innovation.
  • Promote innovation by applying subject matter expertise to generate forward-thinking ideas as well as critical thinking to find opportunities for improvement
  • Provide operational / process-related analysis and support to various extents


SHAREHOLDER
  • Adhere to existing processes/standards including requirements management technology delivery practices and standards, and business technology architecture, escalating issues as required
  • Continuously enhance knowledge/expertise in own area and keep current with leading-edge technology trends/developments and develop expertise in TD services, applications, infrastructure, analytical tools and techniques that can contribute to effective solution development/delivery
  • Continuously enhance knowledge of business domains and their products/services
  • Support and contribute to change management planning and activities, including those that ensure operational readiness.
  • Support implementation and post-implementation planning and activities.
  • Support the development of business cases including benefits identification, RFI/RFP and service level agreements with vendors/suppliers consistent with technology requirements/guidelines
  • Adhere to the TD code of conduct


EMPLOYEE / TEAM
  • Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
  • Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit.
  • Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques.
  • Participate in personal performance management and development activities, including cross training within own team.
  • Keep others informed and up to date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities.
  • Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
  • Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
  • Contribute to a fair, positive and equitable environment that supports a diverse workforce.
  • Act as a brand ambassador for your business area/function and the bank, both internally and/or externally.


BREADTH & DEPTH:
  • Expert knowledge of system analysis process and techniques
  • Expert knowledge of systems and applications supported by the team including system components, functionality, interfaces, data flows, and business rules
  • Expert knowledge of enterprise technology delivery practices and standards and related expertise including design, development, testing and delivery frameworks
  • Advanced to Expert understanding of business supported and the broader Organization, and of business analysis
  • Provides leadership and guidance, makes recommendations, and collaborates with business and technology to ensure the technology solution meets the business needs
  • Lead technology requirements management for high risk, strategic initiatives
  • Identifies and leads problem resolution for complex technology requirements-related issues
  • Leads and provides guidance on the identification, maintenance, and reporting of traceability of system requirements
  • Works autonomously as the senior or lead system analyst and coaches/ guides members within area of expertise
  • Subject matter expert and consults with clients and/or project various teams and may be involved in the assessment of potential projects initiatives
  • Reports to a Senior Manager, Practice Lead, or above


EXPERIENCE AND / OR EDUCATION
  • Undergraduate degree or Technical Certificate
  • Graduate degree preferred is an asset
  • 7+ years relevant experience
  • Experience working in Agile


Key technologies:
  • Salesforce Data Cloud (Data 360)
  • Salesforce Personalization
  • Salesforce Marketing Cloud
  • Java, Javascript, UX development (React/Angular), SQL, Data Modelling, AI.


Language Requirement (Quebec only):
Sans Objet

About TD Bank

TD Securities offers a range of advisory and capital market services to its clients. The company's range of services includes research, investment banking, capital markets, and global transaction banking. Research consists of commodity and equity research. Investment banking consists of mergers, acquisitions, industry expertise, and credit origination. Global transaction banking consists of trade finance, cash management, and correspondent banking. TD Securities was founded in 1855 and is based in Ontario.

TD Bank Careers

Join the vibrant team at TD Bank, one of North America's leading financial services organizations, where innovation, leadership, and growth go hand in hand. At TD Bank, we are committed to fostering a culture of diversity and inclusion, making it an ideal place for ambitious professionals to thrive. Work You’ll Do At TD Bank, your professional journey is bolstered by a robust support system. From your first interview to every career milestone, you will find opportunities for growth and leadership. Our team is dedicated to helping you develop the skills necessary for success in the ever-evolving financial sector. TD Bank offers a variety of job opportunities across multiple fields, from customer service to investment banking. Each position at TD Bank is a chance to contribute to our culture of innovation and exceptional client service. Internship Programs Kickstart your career with a TD Bank internship. Our programs provide invaluable industry exposure and hands-on experience, making them a perfect starting point for students and recent graduates eager to make their mark in the banking industry. Interns at TD Bank enjoy the unique opportunity to work alongside seasoned professionals, gaining insights that are crucial for future employment. Benefits and Growth TD Bank is deeply committed to the well-being and continuous growth of our team members. We offer competitive benefits packages that cover health, finance, and family care. Our employees enjoy comprehensive health insurance, retirement plans, and generous paid time off, among other perks. Moreover, TD Bank encourages professional development through various training programs, including leadership development and diversity training. These initiatives ensure that our team remains at the forefront of industry standards and best practices. Join Our Team Explore the numerous career paths available at TD Bank and discover how your skills and interests align with our mission. We are actively hiring and continually looking for talented individuals who are passionate about banking and customer service. Networking and Professional Development At TD Bank, we believe in the power of networking and collaboration. Our employees have access to a wide range of networking events, workshops, and seminars that promote career development and professional growth. These platforms not only enhance your professional skills but also expand your industry connections. Stay Connected Keep up to date with the latest at TD Bank Careers by subscribing to our job alert emails. Tailor your subscription to match your career preferences and get the latest news, insider tips, and job opportunities delivered straight to your inbox. Explore job opportunities at TD Bank and be part of a team that values hard work, creativity, and a diverse workplace culture. Your next great career move is just a click away. SEARCH TD BANK JOBS Join us at TD Bank and let your ambition lead you to a rewarding career filled with opportunities to learn, grow, and innovate.
Learn more about TD Bank
Size
90,000 employees
Market Cap
$117.9 billion
Industry
Finance & Insurance
Net Income
-$6.9 million
5 Year Trend
+6.6%
* Ladders Estimates

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