General Motors

Buick GMC Regional Sales Operations Manager

General Motors • $110K — $130K *
Danbury, CT 06810Hybrid
Manufacturing & Automotive
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor’s degree or equivalent years of relevant experience
  • 8+ years of sales or sales operations experience
  • Strong automotive industry knowledge and business acumen
  • Proficiency in Google Workplace, especially for data analysis
  • Ability to travel up to 25% within the territory
  • Valid motor vehicle driver's license as per state requirements

Responsibilities

  • Partner with Regional Director to develop regional sales strategies
  • Drive operational excellence by analyzing sales performance metrics
  • Serve as a liaison between regional teams and corporate departments
  • Translate national sales programs into field-level initiatives
  • Analyze sales trends and dealer profitability for actionable insights
  • Utilize data tools to forecast sales performance and optimize objectives
  • Support dealer incentive programs and sales execution initiatives

Benefits

  • Hybrid work model requiring in-office attendance 3 times a week
  • Opportunities for travel within the territory
  • Exposure to strategic and operational leadership roles
  • Ability to influence cross-functional teams
  • Engagement in special projects and continuous improvement initiatives
Full Job Description

Job Description

The Role:

The Regional Sales Operations Manager plays a critical leadership role in driving the strategic and operational execution of General Motors’ regional sales performance. This role serves as the bridge between corporate objectives and field execution, ensuring retail and dealer network goals are achieved through data-driven insights, process optimization, and cross-functional alignment.

Acting as the strategic link between headquarters, product teams, and field operations, this leader drives consistency, clarity, and disciplined execution across a broad dealer footprint. Success requires strong analytical acumen, deep OEM product knowledge, and the ability to influence cross-functional stakeholders to improve retail outcomes and operational effectiveness.

What You’ll Do: 

  • Partner with the Regional Director and Zone Managers to develop and execute regional sales strategies aligned with GM’s corporate and brand objectives.  

  • Drive operational excellence by monitoring sales performance metrics, identifying performance gaps and implementing targeted improvement plans. 

  • Serve as the primary liaison between regional field teams, corporate sales operations, marketing and dealer network development.  

  • Translate national sales programs into actionable field-level initiatives.  

  • Lead LMA strategy and work with Martin Retail Group. Coordinate strategy with Detroit and local advertising groups.  

  •  Analyze sales trends, inventory levels, incentive effectiveness, and dealer profitability to provide actionable insights to leadership. 

  • Utilize data tools and dashboards to forecast sales performance, measure dealer KPIs, and optimize retail and fleet volume objectives.  

  • Support planning and allocation processes, ensuring optimal vehicle mix and inventory alignment with market demand.  

  •  Support dealer incentive programs, sales, contests and retail execution initiatives to drive volume and share growth. 

  • Partner with Zone Managers to coach and develop field teams in the use of sales tools, data reporting, and operational best practices. 

  • Work closely with Marketing, Customer Experience, and Finance teams to synchronize regional strategies and budget priorities. 

  • Provide feedback to corporate teams on market dynamics, dealer sentiment, and program performance.  

  • Lead and participate in special projects, pilot programs, and continuous improvement initiatives.  

  • Drive operational excellence in dealer contact and sales support activities by monitoring performance metrics, managing workload and priorities, resolving escalations, and ensuring a consistent, high-quality experience for dealers and internal stakeholders. 

  • Align team execution with sales and network strategies by partnering with Sales, Field, and cross-functional stakeholders, translating enterprise priorities into actionable plans, and continuously improving processes based on data, dealer feedback, and frontline insights. 

      

Your Skills & Abilities (Required Qualifications): 

  • Bachelor’s degree or equivalent years of relevant experience in lieu of a degree.  

  • 8+ years of sales or sales operations experience 

  • Strong automotive industry knowledge and business acumen, which may include sales, aftersales, service operations and customer experience management.   

  • Proficiency in Google Workplace, including data analysis, reporting, and visualization tools. 

  • Ability to travel up to 25% to different locations within your territory 

  • Must possess and maintain the ability to legally operate a motor vehicle in accordance with the licensing requirements of the states in which work is performed 

 

What Can Give You a Competitive Advantage (Preferred Qualifications):  

  • Prior experience in automotive sales.

  • Strong analytical and financial acumen, with demonstrated ability to interpret complex data into actionable insights. I.e. Polk. 

  • Excellent communication and presentation skills with ability to influence across multiple levels of the organization.  

  • Proven track record of leadership ad collaboration in a matrixed, fast-paced environment.  

  • High proficiency with OEM sales systems, Power BI, Excel and CRM platforms.  

  • Ability to manage multiple priorities and deliver results under tight timelines.  

  • Strategic thinker with a data-driven, customer-first mindset.  

  • Collaborative leader who inspires accountability and performance excellence.  

  • Comfortable navigating ambiguity and driving change through influence. 

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}. The selected candidate will be required to travel <25% for this role. This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate. This position requires the ability to legally operate a motor vehicle on a regular basis and successfully complete a Motor Vehicle Report review.

About General Motors

General Motors Company engages in the manufacture and sale of cars and trucks in the United States, China, Brazil, Germany, the United Kingdom, Canada, and Italy. It offers sedans, crossovers, sport utility vehicles, pick-up trucks, coupes, sports/convertibles and hybrid vehicles, hatchbacks/wagons, and vans, as well as mini cars in India. The company also provides parts and accessories, such as iPod and MP3 compatibility, mobility accessories, performance parts, AC parts and services, and merchandise. In addition, it offers vehicle safety, security, and information services. The company provides used vehicles. It offers its products through dealers and distributors. General Motors Company was formerly known as NGMCO, Inc. and changed its name to General Motors Company in July 2009. The company was incorporated in 2009 and is based in Detroit, Michigan. It operates manufacturing facilities in India, the United States, and Canada. General Motors Company operates as a subsidiary of the United States Department of The Treasury. General Motors led global vehicle sales for 77 consecutive years from 1931 through 2007, longer than any other automaker, and is currently among the world's largest automakers by vehicle unit sales. General Motors acts in most countries outside the USA via wholly-owned subsidiaries but operates in China through 10 joint ventures. GM's OnStar subsidiary provides vehicle safety, security, and information services. In 2009, General Motors shed several brands, closing Saturn, Pontiac, and Hummer, and emerged from a government-backed Chapter 11 reorganization. In 2010, GM made an initial public offering IPOs to date and returned to profitability later that year.

General Motors Careers

Join the dynamic team at General Motors, a global leader in automotive innovation and technology. At General Motors, we offer unparalleled job opportunities that propel your career forward while contributing to a legacy of engineering excellence.

Work You’ll Do

Embark on a career with General Motors to drive the future of mobility. Our team is dedicated to redefining the automotive landscape through innovation and leadership in electric vehicles and sustainable solutions. By joining us, you will be part of a culture that values diversity, teamwork, and continuous professional growth.

Transform Your Career

General Motors is not just a company; it's a community where you can grow your skills alongside the best in the industry. Our leadership is committed to providing every employee—from interns to senior professionals—with opportunities for career advancement, leadership development, and diversity training.

Innovate and Lead

At General Motors, innovation is at the core of everything we do. From research and development to manufacturing, our teams work collaboratively to lead the industry with cutting-edge technologies and sustainable practices. We encourage our employees to think big and push the boundaries of what’s possible.

Join Our Global Team

As part of our global workforce, you will collaborate with talented individuals who are passionate about shaping the future of transportation. General Motors offers a variety of career paths in engineering, design, IT, marketing, and more. With over 155,000 employees worldwide, our network provides expansive opportunities for networking and professional development.

Internship Programs and Employment Benefits

Start your career journey with a General Motors internship, where you can apply your academic knowledge to real-world projects. Our internships provide a robust foundation in the automotive industry, with mentorship from experienced leaders. Full-time employees enjoy a wealth of benefits, including comprehensive health care, retirement plans, and performance bonuses, ensuring that your hard work is rewarded.

Explore Job Opportunities

Whether you’re a seasoned professional or a recent graduate, General Motors offers positions that leverage your unique skills. Our hiring process is designed to identify and nurture talent, focusing on aligning your capabilities with the right opportunities for growth within the company.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At General Motors, we look for innovative, driven, and solution-oriented team players. Explore the possibilities that await you in a career at General Motors.

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Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities available at General Motors. Embark on a journey of growth, innovation, and leadership at General Motors. Shape your future in an environment that fosters diversity, learning, and the pursuit of excellence. Join us and redefine the roads of tomorrow.
Learn more about General Motors
Size
157,000 employees
Market Cap
$46.9 billion
Industry
Manufacturing & Automotive
Net Income
$6.4 billion
Founded
1908
5 Year Trend
-3.2%
Revenue
$122.4 billion
NASDAQ
GM
* Ladders Estimates

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