Broker Relationship Manager

CenterWell Primary Care$77K — $105K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business administration or marketing, or 5+ years of experience in a related field.
  • Proven success in broker relationship management or sales within healthcare, focusing on senior healthcare and value-based care.
  • Strong knowledge of Medicare products and senior healthcare insurance.
  • Excellent communication skills for building relationships and influencing decisions.
  • Strong business acumen with the capability to analyze market data and identify trends.
  • Results-driven with a record of achieving sales targets through broker interactions.
  • Ability to work both independently and cooperatively in a dynamic team environment.
  • Proficient in CRM software (Salesforce) and Microsoft Office.
  • Valid state driver's license and personal vehicle insurance required.

Responsibilities

  • Develop relationships with brokers and intermediaries in senior healthcare and Medicare Advantage.
  • Identify and pursue new broker partnerships to enhance patient enrollment and revenue.
  • Act as the primary contact for brokers, providing necessary resources and support.
  • Conduct training and presentations to educate brokers on value-based care and services.
  • Collaborate with internal teams to align broker initiatives with business goals.
  • Engage with brokers in events and marketing campaigns.
  • Stay updated on market trends and competitor activities to optimize broker engagement.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k) retirement savings plan.
  • Paid time off, including holidays and volunteer time off.
  • Paid parental and caregiver leave.
  • Short-term and long-term disability insurance.
  • Life insurance and additional opportunities for well-being.
Full Job Description
The Broker Relationship Manager will be responsible for cultivating and maintaining strategic partnerships with brokers to drive new patient growth and expand our presence within the market. The ideal candidate will possess strong industry knowledge, exceptional relationship-building skills, and a proven track record of success. This position will play a pivotal role in advancing our mission to deliver high-quality, value-based care to seniors across the nation.

Responsibilities:
  • Develop and nurture relationships with brokers and intermediaries specializing in senior healthcare, Medicare Advantage, and value-based care models.
  • Identify and pursue new broker partnerships and business opportunities aligned to our strategic objectives to increase patient enrollment and revenue growth.
  • Serve as the primary point of contact for brokers, providing them with the necessary tools, resources, and support.
  • Conduct training sessions, webinars, and presentations for brokers to educate them about value-based care, our care-model, service offerings, and the benefits of partnering with our organization.
  • Collaborate closely with internal teams, including sales, marketing, operations, and care team to align broker initiatives with overall business objectives and ensure seamless execution of broker-driven sales strategies.
  • Collaborate with brokers on events and marketing campaigns.
  • Stay informed about market trends, competitor activities, regulatory changes, and emerging opportunities within the senior healthcare landscape to inform broker engagement strategies and maximize market penetration.

Use your skills to make an impact

Required Qualifications:
  • Bachelor's degree in business administration or marketing and/or minimum of 5+ years' experience in related field.
  • Proven track record of success in broker relationship management or sales within the healthcare industry, with a focus on senior healthcare and value-based care models.
  • Deep understanding of Original Medicare, Medicare Advantage, and other senior healthcare insurance products.
  • Excellent interpersonal and communication skills, with the ability to build rapport, negotiate effectively, and influence decision makers at all levels.
  • Strong business acumen and analytical skills, with the ability to analyze market data, identify trends, and develop actionable insights to drive business growth.
  • Results-driven mindset with a demonstrated ability to meet or exceed sales targets and drive growth through broker partnerships.
  • Ability to work independently and collaboratively in a fast-paced, team-oriented environment.
  • Strong proficiency in CRM software (Salesforce) and Microsoft Office suite.
  • This role is part of Humana's Driver safety program and, therefore, requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits.
  • This is a field sales position, not work from home, and may require evening or weekend hours.

Preferred Qualifications:
  • Bilingual Spanish


Scheduled Weekly Hours

40

Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$77,000 - $105,100 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About CenterWell Primary Care

CenterWell Primary Care Careers

Joining CenterWell Primary Care presents an unparalleled opportunity to advance one's career in a leading healthcare organization that is dedicated to innovation and quality care. CenterWell Primary Care is actively seeking professionals who are passionate about making a difference in the healthcare industry.

Explore Job Opportunities

CenterWell Primary Care offers a variety of job opportunities that enable professionals to grow their careers in an environment that values leadership and diversity. The company is committed to fostering a culture where innovation thrives and leadership skills are honed.

Professional Growth and Development

At CenterWell Primary Care, career growth is a priority. The company supports professional development through comprehensive training programs and opportunities for advancement. Employees are encouraged to expand their skills and knowledge, positioning themselves as leaders in the healthcare sector.

Diversity and Inclusion

CenterWell Primary Care is dedicated to creating a diverse and inclusive workplace. The company believes that diversity training and an inclusive culture are key to innovation and the delivery of exceptional care. Employees from various backgrounds bring unique perspectives that enhance the team's performance and patient outcomes.

Benefits and Culture

Employees at CenterWell Primary Care enjoy a range of benefits designed to support their professional and personal lives. The company's culture is centered on teamwork, respect, and integrity, providing a solid foundation for personal growth and job satisfaction.

Internship Programs

For those starting their career, CenterWell Primary Care offers internship programs that provide hands-on experience in the healthcare field. Interns gain valuable insights and skills, which are crucial for building a successful career in healthcare.

Hiring Process

The hiring process at CenterWell Primary Care is designed to identify candidates who are not only skilled but also passionate about making a difference in healthcare. Prospective employees can expect a thorough interview process where they can showcase their skills and learn more about the company's mission and values.

Networking and Professional Opportunities

CenterWell Primary Care encourages its team to engage in networking opportunities within and beyond the company. This engagement fosters professional connections and collaborative opportunities that can lead to innovative solutions and enhanced patient care.

Join the Team

CenterWell Primary Care is looking for curious, creative, and solution-driven team players. Search open positions that match your skills and interests on the CenterWell Primary Care Jobs page. Tailor your resume to reflect your expertise and prepare for a career that promises both professional and personal growth.

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Explore Careers at CenterWell Primary Care

Discover the rewarding opportunities awaiting at CenterWell Primary Care. With a commitment to employee growth, a diverse culture, and a drive for innovation, CenterWell Primary Care is the perfect place to advance your career in healthcare.
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