HTC Global Services

Broadcom Layer7 Administrator

HTC Global Services$85K — $110K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4 years of hands-on experience with Broadcom Layer7 API Gateways.
  • Proficient in configuring and using Datadog for performance monitoring and logging.
  • Skilled in debugging and modifying XML policies with Layer7 Policy Manager.
  • Strong Linux CLI knowledge and experienced with network diagnostic tools like tcpdump and curl.
  • Familiarity with HTTP/S codes and web services, including REST and SOAP.
  • Basic SQL query writing experience and MySQL/SSG database management expertise.
  • Understanding of security protocols like OAuth2 and mTLS.

Responsibilities

  • Administer and upgrade Broadcom Layer7 appliances to ensure high availability.
  • Troubleshoot API failures and implement fixes using Layer7 Policy Manager.
  • Monitor API performance and configure alerts in Datadog.
  • Participate in on-call rotation for after-hours support.
  • Modify API routing policies and migrate settings between environments.
  • Manage Layer7 MySQL database replication and health checks.
  • Maintain SSL/TLS certificates and security configurations.

Benefits

  • Flexible working hours to accommodate different schedules.
  • Opportunities for professional development and training.
  • Access to the latest technology and industry tools.
Full Job Description
Job Title: Broadcom Layer7 API Gateway Administrator

Overview / Summary
We are seeking a Mid-Level Broadcom Layer7 Administrator to join our API Management team. In this role, you will maintain, optimize, and support Broadcom Layer7 API Gateway appliances hosted in a private-cloud data center. You will work across infrastructure operations and application support by proactively monitoring traffic, diagnosing runtime issues, and implementing fixes within the Layer7 platform.

Key Responsibilities
  • Administer, patch, and upgrade Broadcom Layer7 virtual and hardware appliances to maintain high availability within the private cloud.
  • Troubleshoot API runtime failures using the Layer7 Policy Manager debugger and deploy policy fixes to resolve production defects.
  • Monitor API performance using Datadog, configure alerts, analyze transaction logs, and build dashboards for gateway infrastructure.
  • Participate in a structured on-call rotation to provide after-hours support and incident response for critical gateway outages.
  • Modify and migrate API routing policies, assertions, and variables across environments using the Gateway Migration Utility (GMU).
  • Monitor Layer7 MySQL (SSG) database replication, manage log rotations, and verify health across clustered gateway nodes.
  • Maintain SSL/TLS certificates, trust stores, private keys, and mTLS profiles.

Required Qualifications
  • 4 years of hands-on experience administering Broadcom Layer7 API Gateways.
  • Experience configuring Datadog agents, analyzing logs, and using Datadog APM and dashboards to identify performance bottlenecks.
  • Proven experience using Layer7 Policy Manager to debug and refactor XML-based policy logic and assertions.
  • Strong knowledge of Linux CLI and network diagnostic tools, including tcpdump, curl, and netstat.
  • Proficiency with HTTP/S status codes, REST and SOAP web services, and payload manipulation using JSON, XML, and Regular Expressions.
  • Practical experience writing basic SQL queries and validating health and replication on MySQL/SSG databases.
  • Understanding of troubleshooting OAuth2, JWT, SAML, and Mutual TLS (mTLS) handshakes.
  • Ability to think critically and solve problems during high-priority production incidents.
  • Experience documenting root-cause analyses (RCAs) and updating standard operating procedures.
  • Ability to collaborate with application developers, network engineers, and system administrators to resolve integration issues.

About HTC Global Services

HTC Global Services is a global provider of IT and Business Process Services and Solutions. Founded in 1990, HTC is headquartered in Troy, Michigan with delivery centers across multiple locations in North America, Europe, India, and Malaysia. HTC is an Inc. 500 Hall of Fame company and has been recognized by numerous industry and trade publications as a top provider of services. HTC has a strong client base of Global 2000 customers. HTC has a strong focus on healthcare, retail, financial services, and automotive verticals. HTC has a strong commitment to corporate social responsibility and has been recognized for its contributions to the community.
Learn more about HTC Global Services
Size
17,575 employees
Industry
Founded
1990
NASDAQ

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