Procter & Gamble (P&G)

Brand & Digital Director, Sam's Club Customer Team

Procter & Gamble (P&G)$144K — $190K *
Retail & Consumer Goods
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; MBA preferred.
  • 8+ years of digital marketing experience, particularly in performance marketing within FMCG and retail.
  • Expertise in digital commerce fundamentals and marketing technology.
  • Proven track record of delivering measurable business results through data-driven strategies.
  • Strong analytical and leadership capabilities to influence stakeholders and drive change.
  • Exceptional learning agility and an entrepreneurial spirit.
  • Excellent communication skills to engage diverse partners.

Responsibilities

  • Own and drive digital growth strategy across relevant platforms.
  • Develop and implement performance marketing strategies to boost online purchasing.
  • Lead the integration of digital media within Sam's Club's ecosystem.
  • Leverage analytics to uncover shopper motivations and barriers.
  • Champion the digital vision in collaboration with leadership teams.
  • Utilize A/B testing and optimization to enhance campaign effectiveness.
  • Monitor KPIs to continuously improve media investments.

Benefits

  • Full-time position with a focus on work-life balance.
  • Opportunity to shape the future of brand engagement.
  • Access to professional development and upskilling opportunities.
  • Involvement in a dynamic and collaborative team environment.
Full Job Description
Job Location
FAYETTEVILLE SALES OFFICE

Job Description

P&G is seeking an experienced and dynamic Brand & Digital Director to lead our marketing efforts for the Sam's Club customer team. This pivotal role prioritizes performance marketing and digital acceleration as key drivers for sustainable growth, with a significant portion of business transacted digitally. The ideal candidate will be an exceptional marketing and digital leader with a passion for transforming consumer insights into digital engagement, driving aggressive growth in a dynamic retail environment, and possessing deep expertise across digital acceleration, performance marketing, and capability building. The candidate will also have a strong understanding of shopper behavior, shopper marketing activations, and a demonstrated ability to collaborate and manage customer team dynamics.

You will be responsible for defining and executing digital-first marketing strategies that accelerate user growth across P&G categories and deliver superior value for our consumers at Sam's Club. This will include combining a portfolio of P&G brand strategies to win consumers with advanced digital and retail media capabilities, leveraging analytics and performance marketing principles to optimize our go-to-market execution. If you thrive in a collaborative, fast-paced environment, possess profound digital acumen, and are ready to shape the future of brand engagement at the point of sale, we invite you to apply.

Key Responsibilities:

  • Digital Acceleration & Performance Marketing Leadership:


  • Own and drive digital growth strategy and execution across all relevant platforms, ensuring market-leading category growth within digital channels.


  • Develop and implement comprehensive performance marketing strategies to improve item conversion, increase traffic, and optimize online purchasing. This includes designing both offsite and onsite traffic strategies and plans, identifying retail search and digital content needs, and creating online merchandising strategies with continuous optimization.


  • Lead the integration and activation of digital media within Sam's Club's ecosystem, leveraging member insights and utilizing both P&G and Sam's media capabilities across Fabric, Home, and Family categories.


  • Leverage analytics and consumer insights to uncover actionable shopper motivations and barriers, translating these into effective digital marketing programs.


  • Define, align, and champion the digital vision for P&G at Sam's Club, collaborating with P&G and Sam's leadership to shape future digital activation strategies.


  • Utilize A/B testing, structured experimentation, and continuous optimization frameworks to refine campaign effectiveness, ad copy, creative assets, and landing page experiences on retailer platform.


  • Monitor and analyze key performance indicators (KPIs) such as page views, conversion rates, incremental return on ad spend (iROAS) and overall incrementality to drive continuous improvement and optimize media investments and online content.


  • Digital Capability Building & Team Development:


  • Identify key digital capability gaps within the Sam's Club commercial organization and proactively develop supporting systems, training, and upskilling plans to fuel sustained digital growth across the team.


  • Test and learn new platforms, technologies, and retailer capabilities, evaluating their potential to scale and recommending successful initiatives across the business.


  • Elevate the team's digital skills through training and skill development related to new capabilities, establishing best practices, and scaling successes.


  • Customer Team & Shopper Marketing:


  • Develop and execute shopper marketing strategies and activations specific to Sam's Club, spanning both digital and in-store touchpoints to drive member engagement and sales.


  • Partner across the P&G Sam's Club Commercial organization and Sam's Club team to deliver digital sales growth through identifying category-specific digital growth models and implementing plans to improve overall business performance.


  • Connect P&G Brands with Members by leveraging the P&G Household Needs portfolio to create omni-channel moments that resonate and align with Sam's Club's strategic priorities.


  • Collaborate with Sales Directors to sell-in marketing programs to brands and categories to secure superior retail execution.


Job Qualifications

What We Are Looking For:

  • Bachelor's degree required; Master's degree (e.g., MBA) preferred.


  • 8+ years of digital marketing experience, with a focus on performance marketing and digital acceleration within a fast-moving consumer goods (FMCG) company, preferably with experience in a club or mass retail environment.


  • Demonstrated expertise in digital commerce fundamentals, marketing technology (AI, algorithms, off-the-shelf platforms), search strategy, content superiority, and overall digital ecosystem management.


  • Proven track record of delivering measurable business results and driving market share growth through effective, data-driven digital strategies and commercial acumen.


  • Superior Retail Execution: Deep understanding of retail and retailer dynamics, effective engagement across retailers and brands, and a focus on category growth.


  • Superior Brand Communication: Experience in media planning, media data analytics, and performance marketing.


  • Strong strategic, analytical, and leadership capabilities to influence diverse stakeholders, translate complex data and digital performance metrics into clear plans, and drive organizational change.


  • Exceptional learning agility, embracing an "at retail" speed entrepreneurial spirit and proactively seeking knowledge to expand impact.


  • Excellent communication and interpersonal skills to influence diverse stakeholders internally and externally, including senior retail partners.


  • Ability to manage multiple complex projects simultaneously in a fast-paced environment.


Starting Pay/Salary Range: $144,000 - $190,000

Compensation for roles at P&G varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. At P&G compensation decisions are dependent on the facts and circumstances of each case. Total rewards at P&G include salary + bonus (if applicable) + benefits. Your recruiter may be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the hiring process.

Job Schedule
Full time

Job Number
R000158031

Job Segmentation
Experienced Professionals

Starting Pay / Salary Range
$144,000.00 - $190,000.00 / year

About Procter & Gamble (P&G)

our brands that can be found in millions of living rooms, kitchens, laundry rooms and bathrooms. It specializes in a wide range of personal health/consumer health, and personal care and hygiene products; these products are organized into several segments including Beauty; Grooming; Health Care; Fabric & Home Care; and Baby, Feminine, & Family Care.

Procter & Gamble (P&G) Careers

Join the vibrant team at Procter & Gamble (P&G), a leader in consumer goods with a rich history of innovation and growth. At P&G, we offer more than just job opportunities; we provide a platform for professional development and personal growth.

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At P&G, diversity is our strength. We are committed to fostering an inclusive environment where every employee can thrive. Our diversity training programs are designed to empower our team and uphold our values of respect and equality.

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P&G is dedicated to the professional growth of our employees. We offer robust training programs, leadership development opportunities, and benefits that support the health and well-being of our team members and their families. From networking events to career development workshops, P&G provides all the tools needed to succeed in your career.

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Learn more about Procter & Gamble (P&G)
Size
101,000 employees
Market Cap
$363.7 billion
Industry
Net Income
$13.8 billion
Founded
1837
5 Year Trend
+4.3%
Revenue
$73.9 billion
NASDAQ

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