Salary : $85,937.00 - $137,907.00 Annually
Location : 11701 New Hampshire Ave Silver Spring MD 20904 USA
Job Type: Permanent
Job Number:
Department: Department of Public Libraries
Division: LIB 71 White Oak Library
Opening Date: 08/27/2026
Closing Date: 9/10/2026 11:59 PM Eastern
FLSA: Exempt

About the Position
Please note: The salary range above represents this position's earning potential. The anticipated hiring range for this position will be $85,937 to $120,960 based on the candidate's qualifications and experience.

What You'll Be Doing
Successful Candidates will:

• Demonstrate commitment to diversity, equity and inclusion (DEI) practices in public service.

• Value building collaborative relationships with community members and organizations, as well as colleagues across MCPL.
• Be responsive to the emerging needs of Montgomery County residents, developing and delivering programs and services that reflect the unique needs of diverse populations.
• Flexible, adaptable, and eager to implement change to better serve our communities
• Able to communicate effectively with diverse audiences through a variety of platforms
• Ready to grasp new technologies and train staff to use these technologies
• Comfortable in developing, presenting, and evaluating training, virtually and in person
• An empathetic listener who enjoys understanding and responding to the needs of customers and staff
• Ready to understand the part your branch plays in the Department and the role the Department plays in County government.

Essential Duties/Major Responsibilities:

• Promote and support MCPL's Diversity, Equity and Inclusion values with staff and customers. Center the experiences of people and communities who are most affected by structural inequities when engaging in programming, partnerships, and information services work.
• Ensure delivery of excellent customer service by guiding staff and implementing policies and solving problems.
• Lead day-to-day operations: plan and organize the work of the branch and lead the branch supervisory team..
• Serve as on-site supervisor: supervising, training, evaluating as well as coaching and mentoring staff.
• Develop, provide, and evaluate training to a diverse staff, throughout the Department.
• Work with Collection Management to maintain branch collection.
• Respond directly to customer concerns, suggestions, and complaints.
• Serve on workgroups and committees designed to encourage communication and problem solving across all levels of the organization.

THIS RECRUITMENT WILL GENERATE A 6-MONTH ELIGIBLE LIST TO FILL CURRENT AND FUTURE VACANCIES FOR THE BRANCH SUPERVISOR FULL TIME POSITIONS AT ALL BRANCH LOCATIONS WITHIN MCPL.
Hours for this position are:

• Library hours of operation are 7 days a week including evenings. Employees are expected to be available for work during these times. Individual schedules, including evenings and weekends, will vary based on branch operational needs.
• Shifts: 1-2 evening shifts per week, alternating Friday/Saturday schedule Sundays in rotation

Minimum Qualifications
Experience: Four (4) years of professional library experience.

Education: Master's degree in Library Science or Library Information Science from a college or university accredited by the American Library Association.

Equivalency: None.

License: Employees will be responsible for maintaining appropriate level of Continuing Education Units (CEUs) to sustain licensing requirements.

Note: There will be no substitutions for this section.

Medical Exam Protocol: This position requires completion of a pre-employment Medical History Form to assess your ability to safely perform the essential duties of the role.

Preferred Criteria, Interview Preferences
The applications of those individuals meeting the minimum qualifications will be reviewed to determine the extent, relevancy of training, and experience in the following areas:

• Leading diverse teams, coaching and/or supervising personnel, including providing input to or creating performance evaluations and staff schedules
• Providing customer service and resolving complex customer service issues in a library setting; being the person in charge of a public facility
• Managing staff in a union environment
• Managing a project or similar assignment

IMPORTANT INFORMATION

The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.

All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a "Lateral Transfer" candidate and may be considered for an interview.

This will establish an Eligible List that may be used to fill both current and future vacancies.

If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.

Leave Benefits

Our generous leave package starts with non-MLS permanent and term employees earning 15 days of sick leave and 15 days of annual leave in their first year, as well as up to three additional personal days each calendar year. Positions in MLS earn 35 days of paid time off each year. In addition, we offer all employees 10 paid holidays. Our leave policies adhere to the Family Medical Leave Act of 1993, and we provide six weeks of paid parental leave for new parents.

Retirement Benefits

All permanent and term positions are eligible for robust retirement plans. Public safety positions are eligible for a defined benefit pension plan in which they are vested after only five years. Employees in non-public safety positions can participate in retirement plans that contribute up to 12 percent of their annual salary. All employees can also participate in a supplemental retirement plan, the 457 Deferred Compensation Plan, to contribute even more to their retirement goals.

Tuition Assistance & Student Loan Forgiveness

Montgomery County employees are eligible to participate in the Federal Public Service Loan Forgiveness Program. Participants who meet all requirements may qualify for forgiveness on the remaining balance on their Direct Loans after making 120 qualifying monthly payments under a qualifying repayment plan while working full-time in a qualifying public service position. To learn more about PSLF, please visit the Student Loan Repayment Benefits page. Our tuition assistance program allows you to receive up to $2,130 annually in tuition assistance to help you achieve a degree that supports your career path.

Free Mass Transit Benefit

County employees are entitled to use the RideOn Bus service for free with a valid County-employee ID. This benefit can be used any time of the day or evening, including weekends. We also offer a pre-tax flexible spending account to reduce the cost of other mass-transit options such as MARC trains and Metro.

Reduced Child and Health Care Costs

Working for Montgomery County also entitles permanent and term employees to participate in healthcare and childcare Flexible Spending Accounts. These plans allow eligible employees to save on a pretax basis for healthcare and dependent care costs incurred during the plan year.

Employee Wellbeing

We deeply care about your holistic wellness. Our award-winning wellness program, LiveWell, will support you in improving and maintaining your physical, mental, financial, social, and intellectual well-being.

Learn more about our wonderful benefits available to you once you join our team. Montgomery County Benefits
01

Do you have a master's degree in library science or library information science from a college or university accredited by the American Library Association?

• Yes
• No

02

Do you have at least four years of professional Library experience?

• Yes
• No

03

Do you understand individuals in this position will be responsible for maintaining appropriate level of Continuing Education Units (CEUs) sustain State licensure requirements for this position?

• Yes
• No

04

Do you have experience managing staff in a union environment?

• Yes
• No

05

Please explain your experience managing staff in a union environment. Please include information on your resume where this experience was completed. If you do not have experience in this area, please indicate "N/A".
06

Do you have experience leading diverse teams and providing input with performance evaluations and staff schedules?

• Yes
• No

07

Please explain your experience leading diverse teams and providing input with performance evaluations and staff schedules. If you do not have experience in this area, please indicate "N/A".
08