Minimum 5 years of management experience in a retail or warehouse environment
Proven ability to motivate and lead teams
Background in building products sales or senior warehouse roles
Strong interests in sales/retail backed by education or experience
Excellent communication and interpersonal skills
Responsibilities
Embody and promote company values in daily operations
Manage daily branch operations under the branch manager's guidance
Enhance branch profitability through effective P&L management support
Oversee inside sales team and warehouse operations
Take charge of customer service resolutions and initiatives
Identify and implement operational improvements
Conduct regular monitoring of inventory, payroll, and reports
Benefits
Comprehensive medical, dental, vision, and HSA with company contributions
Generous 401k plan with employer match
Recognized as a Great Place to Work since 2019
Paid vacation and sick leave for work/life balance
Support for professional growth through tuition reimbursement and training
Paid parental leave
Company-paid life insurance and disability benefits
Health and wellness program
Opportunity for volunteer time
Full Job Description
Branch Operations Manager Responsibilities:
Live our mission statement centered on our values of respect, service, and excellence
Works under the direction of the branch manager and is responsible for the day-to-day operation of the branch
Plays a critical role in the profitability of the branch and assists the branch manager with P&L management
Supervises the inside sales staff and the warehouse manager
Serves as the "go-to" leader for customer service opportunities and issues
Searches for ways to improve branch operations and sales
Monitors all branch operations, including: warehouse processes, physical inventory, fleet, payroll, bank deposits, cycle counts, and daily reports using Lansing's "day's work in a day's time" philosophy
Works alongside the warehouse manager and associates
Uses company's sophisticated inventory management network, which ties all Lansing branches together
Responsible for branch staffing
Does what is necessary to get the job done while following our mission statement
Branch Operations Manager Qualifications:
Experienced manager and supervisor with the ability to motivate subordinates
High integrity and energy while working in a fast-paced environment
Experienced manager with the ability to motivate subordinates
Experience with building products either as a salesperson or in senior warehouse roles
Ability to meet -- and reach -- personal goals
Strong interest in sales and/or retail as evidenced by previous jobs or by education
Excellent interpersonal skills -- the ability to work one-on-one with customers and the ability to resolve sensitive business-related issues
Strong computer knowledge
All-around business professional with exceptional telephone etiquette
Competitor with a hunger for success and the willingness to go the extra mile
Strong communication and social skills
Heavy lifting -- up to 70 pounds -- may be required on occasion
WRH123
A Career with Lansing Building Products offers:
Coverage to support your overall well-being: Medical, Dental, Vision, HSA with company contributions, Health Advocate and EAP
Investment in your future: Competitive 401k, Employer Match of 50% up to 15% of salary
Culture: Great Place to Work Certified every year since 2019
Work/Life Balance: Paid Vacation & Sick Days
Growth/Development: Tuition Reimbursement & Training Programs
