UniFirst is
HIRING - BRANCH MANAGERONE DAY ONLY / In-Person Interviews - TUESDAY, JULY 28APPLY NOW to Secure an INTERVIEW (8 am - 4:30 pm)Working Territory/Location: NORMAL, IL- Salary Annually = $93,000 - $98,000 (plus Car Allowance)
- Paid Weekly
- Full-Time Hours - Schedule will vary
- MONDAY thru FRIDAY (7 am - 5 pm) - unless on route
- Weekends OFF
- Cell Phone Allowance
- Gas Card
As a
Branch Manager at UniFirst, you orchestrate branch operations-leading Service, Sales, and Administration-to drive revenue, ensure customer satisfaction, and align with production plant goals. This hands-on leadership role requires balancing strategic oversight with day-to-day execution.
What Your Role Entails:- Drive operational excellence and growth: Deliver revenue and profitability by developing new business, retaining customers, and optimizing service across all locations.
- Set the bar for service: Ensure consistent quality, reliability, and responsiveness so customer needs are not only met, but exceeded, to strengthen loyalty and differentiate the branch.
- Lead and support high-performing teams: Guide Route Service and Office Administration, ensuring all functions stay aligned, productive, and working toward shared goals.
- Partner closely with the plant to deliver on operational plans: Ensure production and service remain tightly connected so customers receive consistent, reliable, and on-time solutions.
- Own financial performance: Manage revenue, costs, margins, and budgets with discipline, transparency, and a focus on long-term sustainability at your branch.
- Keep operations running smoothly: Maintain clear processes, organized workflows, and strong accountability so the branch operates efficiently day-to-day.
- Build and develop talent: Hire the right people, train with purpose, and foster a culture where great performance is recognized and growth potential is nurtured.
- Champion a safety-first environment. Create and uphold a workplace where Team Partners operate with the highest safety standards, reinforcing UniFirst's commitment to well-being and compliance.
- Lead with care, accountability, and adaptability. Address customer and internal challenges with empathy and urgency while embracing innovation and driving transformation that supports UniFirst's evolving culture, customers, and business needs.
- Think forward: Continuously seek ways to enhance service, strengthen customer relationships, and position UniFirst as the partner of choice.
Key Responsibilities
- Financial Management: Oversee branch profitability, managing revenue, costs, margins, and budgets with transparency.
- Team Leadership: Manage and mentor Route Service and Office Administration teams, building a high-performing and collaborative work culture.
- Operational Excellence: Partner with the local production plant to ensure smooth workflows, timely deliveries, and consistent customer solutions. [
What's in it for you?- Training: Our Team Partners receive quality skills training designed to enhance their performance and assist them with their career potential and advancement.
- Career Growth: You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth.
- Culture: Our family culture is what makes UniFirst an organization that stands out from the rest.
- Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful.
- Customer Retention: Address client challenges promptly and champion a customer-first mindset to build loyalty. [1]
- Safety & Compliance: Champion a safety-first environment, ensuring team partners operate under the highest safety standards and regulatory compliance. [1]
- Talent Development: Hire, train, and nurture talent, ensuring team members have the tools and support to grow.
Qualifications & Requirements
- Experience: 5+ years of progressive leadership experience, ideally in operations, sales, or service environments.
- Education: Bachelor's degree from a four-year college or university is preferred; equivalent industry or UniFirst experience may substitute.
- Financial Acumen: Proven ability to understand, analyze, and apply financial statements and data to decision-making.
- Logistics & Licensing: Valid driver's license and the ability to meet DOT physical qualifications.
- Skills: Strong business communication skills, proficiency in basic math and data analysis, and effective problem-solving abilities.
BenefitsBenefits:
- Dental insurance
- Life insurance
- Paid time off
- Vision insurance
