Citigroup, Inc

Branch Manager - Suffolk Area, Vice President

Citigroup, Inc$107K — $160K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6-10 years of relevant experience required
  • Preferred background in banking or financial industry
  • Sales management experience is advantageous
  • Registered or willing to register as a mortgage loan originator
  • Must obtain unique identifier from Registry
  • Strong written and verbal communication skills
  • Demonstrated analytic abilities

Responsibilities

  • Develop sales plans and drive individual production goals
  • Create a coaching environment for performance development
  • Execute integrated sales and relationship strategies
  • Support portfolio growth and deepen client relationships
  • Collaborate with branch partners to enhance customer service
  • Optimize staffing and set expectations for branch staff
  • Partner with segment leaders to drive outbound sales initiatives
  • Conduct daily operational proof processes and manage staff performance
  • Lead hiring and performance management of branch staff
  • Involved in short-term planning and resource allocation
  • Assess risks and ensure compliance with laws and regulations

Benefits

  • Medical, dental, and vision coverage
  • 401(k) plan
  • Life, accident, and disability insurance
  • Wellness programs
  • Paid time off including vacation and sick leave
  • Paid holidays
Full Job Description
The Branch Manager SAFE Act is a senior management professional responsible for providing full leadership and direction to a team of employees, grow sales and client base in coordination with the consumer sales team . The overall objective of this role is to lead a team grow sales, build customer loyalty and recommend the development of business strategies or initiatives and may include the management of activities by external organizations, and the direct management of individuals and sales teams.

Responsibilities:
  • Develop a sales plans and drive individual production goals, including building referral network and relationships with internal partners and external contacts
  • Create an environment through activity-based coaching and performance development and implement/execute coaching plan to develop employee's skill set to achieve personal/branch goals
  • Develop and execute integrated sales, relationship, and credit strategies that are aligned with the Retail Bank's priorities, execute business plan to achieve expected goals in all business categories
  • Support portfolio growth by identifying opportunities to deepen relationships and increase client acquisition and ensure clients receive optimal service and monitor/adhere to operational controls
  • Collaborate with branch partners to successfully achieve goals, build customer relationship and deliver customer service
  • Leverage workforce planning tool to optimize staffing in branches and set expectations for branch staff, fostering an environment in which team members work together to achieve all business goals
  • Integrate segment partners, partner with Assistant Manager and partner with the Division Operational to drive sales and drive outbound sales activities including: representing Citi and building partnerships in the community
  • Conduct daily proof processes to ensure adherence to operational requirements; investigate controllable losses among branch staff; provide coaching and manage performance on decisions used
  • Lead hiring process and coordinate performance management, compensation, communication and employee evaluation of branch staff
  • Responsible for planning, budgeting and policy formulation and involved in short-term planning resource planning
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.


Qualifications:
  • 6-10 years of relevant experience required
  • Previous experience in banking or financial industry preferred
  • Sales management experience preferred
  • Registered or willing to register as mortgage loan originator with Nationwide Mortgage Licensing
  • Obtain or willing to obtain unique identifier from Registry
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Consistently demonstrates analytic skills


Education:
  • Bachelor's Degree/University degree or equivalent experience
  • Master's degree preferred


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group:
Consumer Sales

Job Family:
Branch Sales

Time Type:
Full time

Primary Location:
Smithtown New York United States

Primary Location Full Time Salary Range:
$107,120.00 - $160,680.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills
Please see the requirements listed above.

Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:
Jun 25, 2026

About Citigroup, Inc

Citigroup is a financial services holding company that provides financial products and services. The company operates through two segments, Global Consumer Banking (GCB) and Institutional Clients Group (ICG). The GCB segment offers traditional banking services to retail customers through retail banking, commercial banking, Citi-branded cards, and Citi retail services. The ICG segment offers various banking, and financial products and services to corporate, institutional, public sector, and high-net-worth clients. This segment provides wholesale banking products and services, including fixed-income and equity sales and trading, foreign exchange, prime brokerage, derivative services, equity and fixed-income research, corporate lending, investment banking, and advisory services, private banking, cash management, trade finance, and securities services. Citi is committed to sustainability and social responsibility, and the company invests in initiatives that promote economic progress.

Citigroup, Inc Careers

Join the vibrant team at Citigroup, Inc, a leading global bank, and propel your career into the future. Citigroup offers a plethora of job opportunities that span across various fields and expertise, making it an ideal place for ambitious professionals to thrive.

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Learn more about Citigroup, Inc
Market Cap
$1.3 billion
Industry
Net Income
$89.6 million
Founded
1812
5 Year Trend
+4.6%
NASDAQ

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