Branch Manager II - Houston

Premier America Credit Union

$73K — $90K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of progressive branch experience with a proven leadership record
  • Strong organizational and time management skills
  • Ability to inspire and motivate staff towards excellence
  • Understanding of relevant legal and regulatory standards
  • Excellent communication skills, both oral and written
  • Bi-lingual (Spanish) preferred
  • Proficient in Microsoft Office Suite including Word and Excel

Responsibilities

  • Manage the Westheimer/Houston branch efficiently and effectively
  • Develop, coach, and lead the branch team to achieve performance indicators
  • Continuously identify and implement operational improvements
  • Champion change initiatives within the branch
  • Establish and maintain professional relations with stakeholders
  • Analyze data to measure and report branch performance

Benefits

  • Competitive pay
  • Subsidized health care (medical, dental, vision)
  • FSA and HSA options
  • Company-paid life and A&D insurance
  • Discounts on loans (for members)
  • Paid vacation, holidays, and sick time
  • 401k retirement plan with 6% employer match
  • Educational assistance program and more!
Full Job Description
Job Type

Full-time

Description

Overview:

We are seeking a dynamic Branch Manager II who is an experienced leader with a track record of building engaged, focused teams and developing high performers. The right candidate will have a sense of urgency, the ability to improve operational efficiency through thoughtful process improvement, and a strong commitment to delivering best in class service.

What You Will Do:
  • The core responsibility is the effective and efficient management of our Westheimer/Houston branch. This is a highly visible position where success will have a significant impact on the organization.
  • Must develop, coach, and lead the branch team to meet key performance indicators including member satisfaction, efficiency and staffing retention and utilization.
  • Expected to continuously seek out opportunities to drive operational improvement and productivity, and close performance gaps while meeting established goals.
  • Acts as a champion for change within the branch, offering new ideas and continuously developing knowledge and processes to improve the member experience and team member engagement.
  • Will establish and maintain effective and professional business relations with internal and external stakeholders.
  • Responsible for analyzing and preparing data to measure and report performance.


Requirements

We Are Looking For:

  • Leadership: You build trust and demonstrate integrity with noticeable congruence between words and actions. You will organize and influence others to believe in a vision, while creating a sense of direction.
  • Teamwork: Your leadership style emphasizes the importance of teamwork, while encouraging individuals to learn and grow. You have been recognized for your excellent interpersonal skills and your ability to effectively communicate, build rapport, and relate to others.
  • Coach: You guide and motivate the Branch staff to promote a culture focused on protecting our members' assets while delivering best in class service.
  • Judgement: You make exact decisions about business policies, managing risks and ensuring operations are conducted in accordance with internal policies, procedures, and legal/regulatory requirements.
  • Five years of progressive experience in a branch with a proven leadership record of accomplishment
  • Understanding of related legal and regulatory requirements
  • Proven leadership, management, and motivational skills; ability to inspire others to achieve excellence
  • Strong organizational and time management skills
  • Ability to prioritize effectively, working in a fast-paced environment
  • Strong oral and written communication skills, including ease in presenting information to a group
  • Bi-Lingual (Spanish speaking) preferred
  • PC Skills: Word, Excel, Microsoft office

Pay Grade Info :

To provide greater transparency to candidates, we share base pay ranges for all our job postings regardless of State. We set standard pay ranges for all roles based on function and level of expertise, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.

The base pay range for this position is: $73k - $90k annually

Key words: Banking, Credit Union, Branch Manager

Perks Important to You:

Our Team Members enjoy the following rewards and benefits:
  • Competitive pay
  • Subsidized health care including medical, dental and vision
  • FSA and HSA
  • Company-Paid Life and A&D insurance
  • Discounts on loans (must be a member)
  • Paid Vacation, Holiday, and Sick time
  • 401k Retirement Saving Plan with a 6% safe harbor employer match
  • Educational Assistance Program and more!

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