SummaryThe Branch Manager administers sales, services, and operational efficiency activities to meet bank objectives; provide support, guidance and training to branch staff.
*This role is only open to candidates currentlyresiding within a
45 miles radius from Denver, CO at this time
Responsibilities- Develops new business opportunities and effectively manages existing customer relationships to strengthen customer ties with the branch.
- Provides professional and courteous service to existing and new customers; receives and researches customers' questions and/or complaints and makes recommendations as appropriate.
- Proactively works toward the achievement of established personal and sales and service quality performance goals.
- Develops a culture within the branch in which quality and continuous improvement on all performance accountabilities, customer satisfaction, growing the business, and efficiency management are understood and utilized by all employees.
- Develops a team spirit among subordinates and supervisors; motivates every team member to promote and maximize sales and provides the highest possible level of customer service to ensure customer satisfaction and retention.
- Manages all functions within the branch through effective communication and implementation of new/revised policies, procedures, and products/services.
- Works cooperatively with management to effectively communicate and implement performance standards and sales objectives.
- Develops a staff capable of meeting current and future operating needs through effective selection, assessment, training, and coaching of a service- and sales-oriented team; develops succession plans to ensure continuity.
- Manages expenses and staffing in the branch.
- Facilitates information flow and two-way continuous improvement in the quality of information and the effectiveness of that communication.
- Provides leadership to impact and enhance the positive image of bank in the community; conducts business development activities within the branch and surrounding community and participates in branch and community functions and activities to promote the bank's image and growth.
- Maintains thorough and current knowledge of all federal, state, and local regulations as well as internal policies and procedures and bank products and services; monitors adherence to regulations, policies, and procedures and ensures all employees understand and can communicate bank products and services.
- Completes all required forms and paperwork; prepares all required reports.
- Manages multiple vendor relationships as assigned.
- Develops, maintains, and amends branch and deposit related policy and procedures.
- Oversees and monitors the physical security of branches as assigned. Including, but not limited to, camera footage review, alarm arming and disarming and all other daily security procedures assigned.
- Performs other related duties as assigned by management.
SUPERVISORY RESPONSIBILITIES:
- Directly supervises up to 5 employees within one department.
- Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
- Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Performs other related duties as necessary or assigned.
Qualifications- Demonstrated proficiency in supervising and motivating subordinates.
- Commitment to excellence and high standards
- Excellent written and oral communication skills.
- Basic competence in subordinates' duties and tasks
- Ability to work with all levels of management.
- Ability to manage priorities and workflow.
- Versatility, flexibility, and a willingness to work within constantly changing.
- Priorities with enthusiasm
- Proven leadership and business acumen skills
- Proven ability to handle multiple projects and meet deadlines.
- Strong interpersonal skills.
- Ability to deal effectively with a diversity of individuals at all organizational levels.
- Good judgement with the ability to make timely and sound decisions.
- Creative, flexible, and innovative team player
- Bachelor's degree (B.A./B.S.) in related field or equivalent experience in lieu of
- Two to four years related experience or equivalent.
Physical Requirements- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift 15 pounds at times.
Benefits- Competitive salary and benefit package
- Professional development opportunities
- Health, Dental and Vision Insurance
- Health Savings Account with company contribution
- Employer paid Short-term and Long-term disability insurance
- Employer paid Life Insurance
- 401(k) plan and matching
- RTD Eco Pass (Denver) / ORCA (Seattle)
- Pet Insurance
- Paid Time Off
- Volunteer Time Off
Additional Information- Pass background check prior to hire.
- This position requires a 100% in-office schedule to candidates currently residing within a 45 miles radius from Denver, CO at this time.
- The annual salary range for this full-time position: $68,700- $103,000.
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