Intact Financial Corporation

Branch Manager, Commercial Insurance

Intact Financial Corporation$94K — $115K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-8 years of insurance industry experience, particularly in commercial lines
  • Minimum 3 years of management experience
  • Preferred designations: CIP, CRM or CAIB
  • Familiarity with Brokerage Management services and tools, especially EPIC
  • Excellent customer focus and strong communication skills
  • Proven ability to manage multiple priorities effectively
  • Strong analytical and organizational capabilities

Responsibilities

  • Oversee day-to-day management of the team
  • Drive growth and profitability in Commercial Insurance operations
  • Implement objectives related to revenue and policy management
  • Ensure communication of strategies for goal attainment
  • Collaborate with other managers for quality service delivery
  • Resolve customer service and sales issues collaboratively
  • Lead staffing and motivate team towards company objectives
  • Manage administrative tasks including IT, payroll, and HR
  • Provide coaching and guidance to enhance team performance
  • Support branch marketing and sales initiatives

Benefits

  • Flexible work arrangements
  • Wellbeing benefits including a wellness account
  • Employee share plan with company matching contributions
  • Group RRSP with company matching
  • Incentive plan with the potential for annual bonuses
  • Long-term security through retirement planning options
Full Job Description
Pay at BrokerLink is about much more than just salary.

- Flexible work arrangements

- Multiple benefits offered to support physical and mental wellbeing, Wellness account and much more

- Share plan & other savings

Salary range (but not limited to):
94,200 - 115,200

Incentive plan
Annual bonus: 12% target, based on the base salary, with a potential payout of up to 200% (subject to personal and company performance)

As part of our commitment to Win As A Team, we share our success with employees through our incentive programs and Employee Share Purchase Plan (ESPP) - with BrokerLink matching a portion of your contributions.

Our Group RRSP, with company matching DPSP offerings provide flexibility and long-term security for our employees beyond their careers.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, location etc. The salary range presented below is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We are looking for a Branch Manager, Commercial Insurance to join our growing team in Ottawa, ON on a Permanent Full Time Basis.

The ideal candidate has sales experience and a proven record of making things happen. We are looking for someone who can motivate the front lines and encourage the team to learn, evolve and grow. You are someone who loves working with others to get things done. Collaboration is your middle name! Most importantly you understand that insurance isn't about things. It's about people.

What you'll do here:
  • Responsible for all day-to-day team management.
  • Manage the Commercial Insurance operations in the branch to achieve growth and profitability targets.
  • Implement and monitor Commercial Insurance objectives with respect to commission revenue, policy count, accounts receivable and quality of the books of business and expenses.
  • Communicate, implement, and monitor strategies to ensure goals and objectives are attained.
  • Work with other Commercial Insurance Manager's and Team Leads (BM/TM) to ensure the quality of services and sales meets expected standards.
  • Collaboratively analyze and resolve quality and customer service and sales problems with BM's to deliver on our Customer Value Proposition.
  • Accountable for overall staffing and leadership of the team - motivate staff to participate in company objectives as well as continuously keeping front-line staff informed of changes or new directions.
  • Develop succession planning for all key positions.
  • Responsible for the general administration of the team, including but not limited to IT, payroll and human resource changes and management.
  • Provide ongoing coaching, guidance and feedback regarding performance as well as facilitating continuous learning and development of direct reports.
  • Support the marketing and/or advertising initiatives and sales trade shows for the branch.


What you bring to the table:
  • 5-8 years or more insurance industry experience, with extensive commercial lines experience
  • Minimum 3 years management experience
  • CIP, CRM or CAIB designation preferred
  • Knowledge of Brokerage Management services and tools (EPIC).
  • Strong customer focus; understand the needs of the customer (internal and external); possess strong communication and people skills.
  • Demonstrated ability to handle multiple priorities successfully
  • Strong analytical and organizational skills
This position will fill an essential role in our team.

About Intact Financial Corporation

Intact Financial Corporation is a Canadian insurance company that provides property and casualty insurance to individuals and businesses. The company operates in Canada and the United States and offers a range of insurance products, including auto, home, and commercial insurance. Intact Financial Corporation was founded in 1809 and is headquartered in Toronto, Canada.
Learn more about Intact Financial Corporation
Size
16,000 employees
Industry

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