Citigroup, Inc

Branch Manager - Chinatown, Sr Vice President

Citigroup, Inc • $139K — $208K *
New York, NY 10025In-Person
Finance & Insurance
8 - 10 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • 10+ years of relevant experience
  • Experience in people management, business banking (preferred retail), and cash/treasury management with proven credit skills
  • Proven success in managing teams in a sales environment and influencing in a matrix environment
  • Demonstrated client-service orientation and self-motivation to succeed
  • Strong written and verbal communication skills
  • Ability to adapt to business and regulatory changes and lead teams through change
  • Excellent time management, leadership, interpersonal, negotiation, and decision-making skills
  • Must be registered or willing to register as a mortgage loan originator.

Responsibilities

  • Oversee the development and execution of sales and operational strategies to build customer relationships
  • Monitor operational controls to ensure safety and compliance with policies
  • Drive individual production goals through outbound sales activities and network building
  • Collaborate with internal partners to optimize staffing and integrate segment partners
  • Conduct daily proof processes to ensure operational requirements are met
  • Manage team hiring, performance evaluation, coaching, and fostering a collaborative environment
  • Assess risk and ensure compliance while safeguarding the firm's reputation and assets.

Benefits

  • Medical, dental, and vision coverage
  • 401(k) retirement plan
  • Life, accident, and disability insurance
  • Wellness programs
  • Paid time off including vacation and sick leave
  • Paid holidays
Full Job Description
The Branch Manager SAFE Act is a senior-level management position responsible for providing full leadership and direction to a team of employees and growing sales and client base in coordination with the Consumer Sales team. The overall objective of this role is to lead a team, grow sales, build customer loyalty and recommend the development of business strategies or initiatives. Responsibilities may also include the management of activities by external organizations and the direct management of individuals and sales teams.

Responsibilities:
  • Oversee the development and execution of integrated sales, relationship, and credit strategies, business plans and operational goals through building customer relationships, developing sales plans, focusing on employee performance/development
  • Monitor and adhere to operational controls, including legal, corporate and regulatory policies and procedures to ensure the safety and security of customer and bank assets
  • Drive individual production goals with target clients and outbound sales activities, including building referral network and relationships with internal partners and external contacts to support portfolio growth
  • Collaborate with branch partners and internal groups, integrate segment partners into the branch team and leverage workforce planning tools to optimize staffing
  • Conduct daily proof processes to ensure adherence to operational requirements and investigate controllable losses among branch staff
  • Conduct managerial responsibilities such as hiring, performance management/evaluation, activity-based coaching and mentoring, compensation and communication of expectations and goals as well as fostering a motivating, collaborative environment
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

  • 10+ years of relevant experience
  • Experience in people management, business banking (retail banking preferred) and cash/treasury management with proven credit skills
  • Proven success in managing team(s) in a sales environment and leading and influencing a team in a matrix environment
  • Proven client-service orientation with demonstrated optimistic, efficient working attitude, work ethic and self-motivation to succeed
  • Consistently demonstrate clear and concise written and verbal communication
  • Consistently able to adapt to organizational, business and regulatory changes and lead teams through change
  • Proven time-management, leadership, interpersonal, negotiation, presentation, strategic problem-solving and decision-making skills
  • Ability to exercise good judgment, prioritize and collaborate with passion for innovation
  • Must be registered or be willing to register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry ("Registry") and obtain a unique identifier from the Registry before engaging in mortgage loan originator activities

Education:

  • Bachelor's degree/University degree or equivalent experience
  • Master's degree preferred


Job Family Group:
Consumer Sales

Job Family:
Branch Sales

Time Type:
Full time

Primary Location:
New York New York United States

Primary Location Full Time Salary Range:
$139,040.00 - $208,560.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills
Please see the requirements listed above.

Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:
Jun 24, 2026

About Citigroup, Inc

Citigroup is a financial services holding company that provides financial products and services. The company operates through two segments, Global Consumer Banking (GCB) and Institutional Clients Group (ICG). The GCB segment offers traditional banking services to retail customers through retail banking, commercial banking, Citi-branded cards, and Citi retail services. The ICG segment offers various banking, and financial products and services to corporate, institutional, public sector, and high-net-worth clients. This segment provides wholesale banking products and services, including fixed-income and equity sales and trading, foreign exchange, prime brokerage, derivative services, equity and fixed-income research, corporate lending, investment banking, and advisory services, private banking, cash management, trade finance, and securities services. Citi is committed to sustainability and social responsibility, and the company invests in initiatives that promote economic progress.

Citigroup, Inc Careers

Join the vibrant team at Citigroup, Inc, a leading global bank, and propel your career into the future. Citigroup offers a plethora of job opportunities that span across various fields and expertise, making it an ideal place for ambitious professionals to thrive.

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Learn more about Citigroup, Inc
Market Cap
$1.3 billion
Industry
Finance & Insurance
Net Income
$89.6 million
Founded
1812
5 Year Trend
+4.6%
NASDAQ
C
* Ladders Estimates

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