First Citizens Bank

Branch Manager (Business Development Focused)

First Citizens Bank$75K — $95K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree with 4 years of sales/customer service/lending experience or High School Diploma with 8 years of experience
  • Supervisory experience in financial services sales
  • Valid driver's license for frequent travel
  • Knowledge of retail banking products
  • Demonstrated experience in business development and networking

Responsibilities

  • Lead outbound sales initiatives to meet individual and team goals
  • Develop and leverage Centers of Influence (COIs) to generate sales
  • Engage proactively with customers and referral sources
  • Represent the bank in community initiatives to identify business opportunities
  • Manage team performance and staff development to achieve results
  • Ensure compliance with regulations and bank policies
  • Foster collaborative partnerships to uncover additional sales opportunities

Benefits

  • Comprehensive benefits program designed for associate needs
  • Access to health, wellness, and retirement plans
  • Opportunities for professional development and growth
  • Supportive work culture promoting collaboration and success
Full Job Description
Overview

As a Financial Sales Manager at First Citizens Bank your role will be primarily focused on outbound calling activities to generate new business opportunities and may occasionally partner with a business or commercial banker to provide expertise around business deposits and related services. You will manage sales efforts and associates in a boutique business branch location, overseeing office operations with the support of an operations specialist.

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Responsibilities

Outbound Sales/Business Development:

-Production driven leadership role with individual and team sales goals

-Developing COIs, leveraging business relationships

-Engage with customers, prospects and referral sources through proactive outreach

-Represent the Bank in the community for the purpose of generating additional business and identifying potential CRA opportunities for the Bank

Team Management:

-Manage performance and personnel functions for a team, while executing on a plan to deliver results that create value for the customer and meet the financial expectations of the bank

-Supports associate development and achievement of results through ongoing coaching and mentoring

Service/Operations Standards:

-Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures.

-Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities.

Qualifications

Bachelor's Degree and 4 years of experience in Sales, customer service, or lending, or financial services sales, including supervisory OR High School Diploma or GED and 8 years of experience in Sales, customer service, or lending, or financial services sales, including supervisory

License or Certification Type: Must possess a valid driver's license. Position requires frequent driving to other offices, bank customers, etc. Bank car not provided.

RequiredSkill(s): Application of a structured sales process, Providing financial guidance and expertise, Financial literacy, Financial analysis, Knowledge of retail banking products and services, Business development, Networking and building centers of influence.

Preferred Qualifications

- Business Development Experience

- Business Banking experience

- Knowledge of business banking products- including Treasury Management, Merchant Services, and Lending

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

About First Citizens Bank

First Citizens Bank is a regional bank that provides a range of financial services to individuals and businesses. The bank offers checking and savings accounts, loans, mortgages, credit cards, and investment services, as well as online and mobile banking. First Citizens Bank operates more than 500 branches in 19 states and the District of Columbia. The bank was founded in 1898 and is headquartered in Raleigh, North Carolina.
Learn more about First Citizens Bank
Size
6,000 employees
Industry
Founded
1898

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