United Bank

Branch Manager

United Bank • $62K — $102K *
Winchester, VA 22602In-Person
Finance & Insurance
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred or equivalent experience
  • Minimum of two years in a management role
  • Fluent in Spanish or another language is a plus
  • Must obtain an NMLS license within 90 days of employment
  • Strong sales and service capabilities
  • Proficiency in Microsoft Office products
  • Demonstrated strong interpersonal and problem-solving skills

Responsibilities

  • Leads and develops retail and business customer relationships
  • Achieves sales goals related to deposit growth and income
  • Coaches branch staff to provide effective financial solutions
  • Ensures compliance with Bank policies and regulations
  • Manages hiring, performance reviews, and staff development
  • Conducts branch audits and manages cash settlements
  • Promotes Bank services through local civic engagement

Benefits

  • Professional development opportunities including training and mentoring
  • Focus on employee wellness initiatives
  • Career advancement possibilities
  • Participation in leadership programs
  • Inclusivity of various compensation and bonus structures
Full Job Description
Job Description

This Branch Manager opportunity will be responsible for managing the functions of a full service branch, including maintaining existing and developing new customer relationships, both personal and business. The Branch deposit size is normally under $25,000,000. Accountability includes achieving sales performance objectives of the branch relating to deposit growth, fee income, and expense control. Responsible for the supervising, coaching, and developing of branch staff and ensuring the communication and adherence with all Bank best practices, policies, procedures, and regulations.

RESPONSIBILITIES:
  • Leads by example and proactively builds existing retail and business customer relationships and develops new consumer relationships
  • Develops new business relationships by identifying qualified prospects, using pre-call planning tools and resources, and following up with all external business development calls
  • Achieves sales performance goals and objectives relating to, deposit growth, investment and fee income, and cost control
  • Reinforces sales skills to effectively uncover customer needs and recommend appropriate Bank products and services.
  • Manages and coaches the branch sales team to effectively provide financial solutions to customers
  • Provides customer resolution to problems and inquiries through direct personal action or referral to the proper department
  • Has knowledge of and complies with Bank security and operating policies and procedures, as well as compliance regulations including KYC, OFAC, CIP, and Information Security policies and procedures;
  • Ensures that dual control is in place for all vaults/safes containing cash/negotiables;
  • Coordinates with Regional Managers and Human Resources on the hiring of new employees, performance reviews, employee discipline, terminations and salary adjustments
  • Takes responsibility in meeting monthly branch and/or individual scorecard sales goals on a consistent basis by monitoring self-performance and following action plans
  • Keeps up-to-date on Bank products and services to effectively provide financial solutions to customers, as well as to branch sales team;
  • Provides regular team meetings for branch personnel to convey information received in seminars, manager's meetings, conference calls and other sources
  • Refers customers to wealth management, brokerage and commercial representatives as appropriate
  • Manages the approval of all new accounts, the approval of checks for cashing, and the signing of official checks and certificates of deposit
  • Manages overall responsibility for settlement of branch cash
  • Conducts audits and oversees completion of monthly and quarterly branch audits
  • Opens and closes branch office adhering to bank's security policy and procedures
  • Participates as a member of branch-local civic organizations to promote Bank name, products and services.
  • Coaches and ensures that best practices are being followed with regard to mystery shops, @ your service standards, and the distribution and effective discussion of bank marketing materials, as assigned.
  • As business needs arise, ability to open and/or close the Branch and may require working hours outside normal scheduled work hours.


Qualifications

  • Bachelor's degree preferred or equivalent work experience
  • Minimum of two years in a management capacity required
  • Excellent verbal and written communications skills in Spanish or additional language a plus.
  • Must possess an NMLS license or obtain NMLS license within 90 days of employment
  • Ability to complete ongoing NMLS training and ensure SAFE Act compliance is required
  • Strong sales and service skills
  • Strong planning and organizational skills
  • Strong communication, problem solving, and coaching skills.
  • Proficiency in Microsoft Office products
  • Demonstrated strong interpersonal skills
  • Demonstrated ability to be flexible and adaptable
  • Ability to travel to other branch locations as business needs arise
  • Flexibility on work schedule as business needs arise


KEY COMPETENCIES:
  • Accountability
  • Leadership Skills
  • Interpersonal Skills
  • Strategic Planning and Execution
  • Organization


Essential Functions:
  • Sitting for extended periods of time.
  • Ability to efficiently operate a computer keyboard, mouse and other computer components.
  • Ability to converse and exchange information with all levels of staff within organization.
  • Ability to observe, perceive, identify, and translate data
  • Ability to travel via air, rail, automobile and/or bus.


In Sunnyside, VA, the expected base pay salary range for this role is 62,355 to 102,885. Placement within the range will be determined on an individualized basis commensurate with experience and skills and is only one part of the total compensation package. Your base salary may be subject to an annual merit increase based upon performance and, depending on the position, may be eligible for cash bonuses, long-term incentives, commissions, and other United Bank sponsored benefit programs. At United, we recognize our employees as our greatest asset, and we strive to provide professional and personal development opportunities such as career advancement, job and industry trainings, wellness initiatives, mentoring and leadership programs.

Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.

About United Bank

United Bankshares, Inc. is a bank holding company that operates through its subsidiary, United Bank. The bank offers a range of commercial and retail banking services, including checking and savings accounts, loans, mortgages, credit cards, and online banking. United Bank has over 200 branches in West Virginia, Virginia, Maryland, Ohio, Pennsylvania, and Washington, D.C. The company was founded in 1982 and is headquartered in Fairfax, Virginia.
Learn more about United Bank
Size
200 employees
Industry
Finance & Insurance
* Ladders Estimates

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