Branch Executive Officer III - Branch Manager

Orrstown Bank

$80K — $95K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field.
  • Minimum of 4 years in banking or financial services.
  • Experience fulfilling duties of a Branch Executive Officer I and II.

Responsibilities

  • Manage and prepare branch teams for success.
  • Supervise, motivate, and mentor staff to enhance client service.
  • Ensure branch is adequately staffed and trained.
  • Enforce compliance with branch operating policies and procedures.
  • Approve and manage staff time and attendance records.
  • Assist in recruiting new branch personnel as needed.
  • Oversee branch security and ensure staff training in security protocols.
  • Maintain active networking for client development and retention.
  • Conduct regular sales meetings to drive performance.
  • Expertly manage client transactions and cross-sell services.
  • Process loans according to bank's credit guidelines and requirements.
  • Handle resolution of client complaints effectively.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Long-term disability
  • Short-term disability
  • Life and AD&D insurance for employees and dependents
  • Flexible spending accounts
  • Dependent care spending accounts
  • Employee stock purchase plan
  • 401(k) and profit-sharing program
  • Paid time off
  • Paid holidays
  • Paid parental leave
  • Employee service recognition
Full Job Description
About the Role:

The Branch Executive Officer III will manage one or more branch offices to meet the financial service needs of the community while achieving branch profitability objectives; provide direct supervision to branch personnel; develop new business for the Bank as part of the business development program and objectives.

Minimum Qualifications:
  • Bachelor's degree in related field.
  • A minimum of four (4) years' relative banking or progressive financial industry experience.
  • Meeting or exceeding the essential duties and requirements of a Branch Executive Officer I and II.

Responsibilities:
  • Manage and prepare a team for success.
  • Supervise, motivate and mentor the branch staff to ensure optimal client service is being provided.
  • Ensure branch is properly staffed.
  • Ensure branch personnel are informed and knowledgeable of products and services; inform and administer policies and procedures affecting branch operations; confirm branch operations are performed in accordance with these policies and procedures.
  • Manage and approve personnel time and attendance.
  • Assist in the selection of new personnel as applicable.
  • Supervise and provide proper branch security ensuring branch personnel are trained in all security areas.
  • Maintain business and social contacts in the Bank's marketing area to develop and retain new client business.
  • Conduct regularly scheduled sales meetings.
  • Demonstrate thorough knowledge of all bank products and services; refer clients to business partners and cross-sell bank products and services; process numerous types of transactions while engaging in conversation.
  • Make and process all types of loans to ensure adherence in meeting the Bank's established credit guidelines; provide required documentation in a correct and efficient manner.
  • Manage resolution of client complaints.
  • Maintain an active National Mortgage Licensing System registration adhering to requirements.
  • Perform the duties of a Client Service Representative and a Teller.
  • Satisfactorily completes all required annual regulation, sales, and service training.

Skills:

Strong reading, verbal and written communication, mathematical, visual, auditory, interpersonal relations, management and sales skills; proficient lending, credit analysis and branch operating systems skills; sound working knowledge of Bank operating policies and procedures; effectively coach, mentor, motivate and earn trust to create a positive work environment where the staff aspires to do their best; competently handle high workloads, competing demands, interruptions and distractions with poise and ease; possess a valid driver's license.

Benefits:

At Orrstown Bank, our employees are our most valuable asset. Our benefits package is designed to help our team achieve work/life balance, maintain a healthy lifestyle, and plan for the future.
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Long-term disability
  • Short-term disability
  • Employee, spouse and dependent life and AD&D insurance
  • Flexible spending account
  • Dependent care spending account
  • Employee stock purchase plan
  • 401(k)/profit-sharing program
  • Paid time off
  • Paid holidays
  • Paid parental leave
  • Employee service recognition

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