Branch Director

The Master Group

$75K — $90K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of leadership experience in the HVAC industry or related field
  • Strong analytical skills and ability to make data-driven decisions
  • Proven track record in sales and revenue growth
  • Effective interpersonal and team collaboration skills
  • Demonstrated ability to manage budgets and financial planning
  • Experience with staff hiring, training, and development
  • Ability to work under pressure and meet tight deadlines

Responsibilities

  • Plan, organize, direct, and evaluate branch operations
  • Manage budgets for contracts, equipment, and supplies
  • Provide technical support to clients and internal staff
  • Oversee client order fulfillment and inventory activities
  • Interview, hire, and train staff to ensure team competence
  • Develop sales strategies to meet objectives and enhance revenue
  • Maintain strong relationships with suppliers and stakeholders

Benefits

  • Comprehensive medical and dental coverage from day one
  • Short and long-term disability protection
  • Contribution to registered retirement savings plan
  • Wellness spending account
  • Employee assistance program for mental and legal support
  • Access to telemedicine services from the start
  • Reimbursement for professional association membership fees
  • Early vacation program
Full Job Description
Job Number:

Job Type: Regular

City, Province, Country: Kelowna, British Columbia, Canada

Job Category: Branch offices

Number of Positions: 1

Reports to: Regional Director

Job Location: Kelowna

Master Group is currently seeking a highly motivated and skilled Branch Director to lead our team at our Kelowna, BC branch. As a Branch Director, you will be responsible for planning, organizing, controlling, and evaluating branch operations to ensure efficient and effective performance. You will provide leadership, guidance, and support to staff, manage budgets, maintain administrative management, and cultivate strong relationships with clients, suppliers, and internal teams.

If you are a dynamic leader with a passion for the HVAC industry and a proven track record in managing teams and achieving results, we invite you to apply for the Branch Director position. Join our passionate and driven team!

What you will accomplish with us:
• Plan, organize, direct, and evaluate branch operations to achieve organizational goals.
• Plan, administer, and control budgets for contracts, equipment, inventory, supplies, etc.
• Provide support to client services, including answering client calls and offering technical support to clients and employees.
• Take client orders and ensure timely fulfillment.
• Plan and participate in annual inventory activities.
• Interview, hire, and oversee training of staff to ensure a skilled and motivated workforce.
• Manage internal staff, providing leadership, motivation, and coaching to achieve team goals.
• Maintain strong relationships with suppliers to ensure timely and efficient product availability.
• Develop and implement sales strategies to achieve objectives and increase revenue.
• Create a positive working climate that fosters sales efficiency and professional development of team members.
• Evaluate the needs of the team and make recommendations for necessary actions.
• Stay updated on markets, trends, and developments in the industry to stay ahead of competitors' activities.
• Develop and maintain good business relations with internal and external stakeholders.
• Resolve technical problems related to products in a timely and effective manner.
• Perform all other related duties as assigned.

What You Bring to Our Team:
• Excellent leadership, motivation, and coaching skills with a focus on people and results.
• Good interpersonal relationships and ability to work as a team player.
• Strong analytical skills and ability to support convictions with sound reasoning.
• Excellent skills in planning, organization, and time management.
• Ability to make decisions and work independently.
• Strong sales abilities and persuasiveness to drive revenue growth.
• Ability to work under pressure and meet deadlines.
• Proactive initiative and resourcefulness to solve problems and seize opportunities.
• Efficient and results-oriented approach to tasks and responsibilities.
• Diplomacy and courtesy in dealing with diverse stakeholders.

Base Salary Range: $75,000 - $90,000 annually
Supplemental Pay Types Include: annual bonus
The final salary will be determined based on the candidate's skills and experience, in compliance with applicable regulations.

Competitive Benefits: In addition to a rewarding career within our team, we offer

  • Medical and dental coverage from day one, along with short and long-term disability protection
  • Contribution to a collective registered retirement savings plan upon starting your role.
  • Wellness spending account
  • An employee assistance program including psychological, financial, and legal support.
  • Access to telemedicine from the beginning of your employment.
  • Reimbursement of professional association membership fees.
  • Early vacation program.
  • Daily onsite presence is required to meet operational needs, Monday to Friday.


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