Boutique Manager, River Oaks

LVMH • $80K — $90K *
Houston, TX 77084In-Person
Retail & Consumer Goods
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 5+ years in prestige beauty, fragrance, or skincare sales and management roles in boutique settings.
  • Experience in business management, sales, or training positions.
  • Passionate advocate for the MFK brand, effectively sharing values with team and clients.
  • Empathetic and results-driven with an entrepreneurial approach to business development.
  • Strong team player with excellent listening and communication skills, proficient in building high-performing teams.
  • Proficient in networking and establishing partnerships across various levels.
  • Resourceful with strong analytical skills for continual problem-solving and store management improvements.
  • Experience with Microsoft Office applications (preferred).

Responsibilities

  • Manage sales activities to meet and surpass sales goals by overseeing boutique team performance.
  • Prepare weekly business recap reports for Account Executives and Sales Directors.
  • Plan and execute special events and collaborate with management for training workshops.
  • Maintain a luxurious brand image through effective product merchandising and staff presentation.
  • Ensure staff have the necessary tools for daily operations, including sampling and gift-wrapping.
  • Monitor business performance, analyzing trends and opportunities for growth and customer engagement.
  • Enhance customer relations by delivering exceptional service and accurately managing client information in the CRM system.
  • Track daily sales activity and inventory, addressing underperforming items effectively.
  • Leverage MFK Backstage training app to ensure all training modules are completed to 100%.
  • Manage boutique operations, including inventory, visual changes, scheduling, and communication of needs.

Benefits

  • Opportunities for professional growth and development through training programs.
  • Engagement in a dynamic and prestigious brand environment.
  • Potential for performance-based rewards and recognition.
  • Access to a supportive team culture focused on collaboration.
Full Job Description
Job Description
  • Managing the execution of sales activities to meet and exceed monthly, seasonal, and annual sales goals by holding boutique team accountable for sales and IPT goals
  • Completing weekly business recaps for Account Executive and Sales Director team
  • Planning, organizing, staffing, and executing special events. Partnering with Senior Regional Account Executive/Training Manager to schedule and execute in-Store trainings/morning meetings for launches, promotions, company focuses, etc.
  • Maintaining impeccable and luxurious brand image by monitoring proper product merchandising, staff presentation and the Counter cleanliness and organization
  • Keeping boutique staff well informed and supplied with the proper tools for them to manage their daily business. Including smart sampling, wrapping ceremonies and the art of gifting
  • Monitoring business and analyzing results to recognize areas of opportunity, areas of growth, and CRM opportunities to build and impact on overall business and communicating with the Regional Account Executive and Regional Sales Director on business trends, opportunities and boutique needs
  • Maintaining excellent customer relations and delighting the customer by providing outstanding customer service. Ensuring every client is placed into CRM system and monitoring team follow up
  • Consistently track daily business activity: sales, samples, and stock. Monitoring sales diversification to improve sales on items underperforming to North America and expectations
  • Develop professional expertise regarding MFK business procedures, product knowledge, and selling efficiency
  • Consistent utilization of MFK Backstage training app, ensuring courses are completed at 100%.
  • Responsible and available for store alarm calls, letting maintenance and contract workers in prior to store opening and remaining with them
  • Execute and maintain operational management of the boutique; responsibilities of store not limited to but including:
    • Monthly/Quarterly boutique inventory
    • Quarterly visual change out and repair requests
    • Monthly schedule for store and team to be given to AE for final approval
    • Daily inventory and POS management, communication of needs to Account Executive


Qualifications
  • 5+ years of prestige beauty, fragrance, and/or skincare sales and management experience at a Boutique or freestanding store environment.
  • Prior experience as Business Manager, Sales and/or Training.
  • Passionate about MFK brand and its values, and able to convey this passion to the team and the clients.
  • Empathetic and positive, results-oriented, and with an entrepreneurial mindset to develop the business.
  • Team player and strong listener, in addition to knowledge of how to recruit and build a high-performing and collaborative team. Effective communication skills required.
  • Must be able to network and build partnerships across all relevant levels.
  • Resourceful and strong analytic skills for proactive problem solving and for improving the store management on a continuous basis.
  • Able to understand and maintain confidentiality of business at the counter.
  • Microsoft Office experience preferred.
  • Availability must meet the needs of the business.
  • Limited travel based on needs of the business.


Additional Information

This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure.

While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published range of $80,000-$90,000.

About LVMH

LVMH Careers

Joining LVMH means becoming part of an international leader in luxury goods, renowned for its commitment to craftsmanship, innovation, and sustainability. LVMH offers a plethora of job opportunities across its various sectors, including fashion, jewelry, wines, and spirits, providing a unique platform for professionals to advance their careers in luxury markets.

Work You’ll Do

At LVMH, every position contributes to the company's global success, from enhancing brand legacy to driving future growth through strategic innovation. LVMH’s team of professionals leads the luxury market by blending traditional techniques with cutting-edge practices, all while fostering a culture of leadership and continuous improvement.

Explore LVMH’s Diverse Opportunities

LVMH is actively hiring and offers a range of professional paths from internships to full-time positions. The company values diversity and is committed to creating an inclusive environment where all employees can thrive. LVMH’s commitment to diversity training ensures that the team not only grows in numbers but also in perspective and skills.

Innovate and Lead

Join a team where innovation is at the heart of the business strategy. LVMH encourages its employees to take leadership roles in projects that challenge the status quo and set new industry standards. The company supports career growth through professional development programs and networking opportunities within the luxury sector.

Benefits and Culture at LVMH

LVMH recognizes that its employees are the cornerstone of its success and offers competitive benefits to support their health, well-being, and financial security. The company culture at LVMH is built on a foundation of respect, creativity, and entrepreneurial spirit, making it an ideal workplace for those who are driven to excel in their careers.

Join the LVMH Team

Discover job opportunities at LVMH by exploring open positions that match your skills and interests. LVMH looks for passionate, curious, and creative team players who are ready to contribute to the company’s legacy and drive future success.

Stay Connected with LVMH Careers

Keep up to date with career tips, industry insights, and the latest job openings at LVMH. Personalize your subscription to receive updates that align with your career preferences and learn about the rewarding opportunities that await at LVMH.

Interview and Resume Tips

Prepare for your interview at LVMH by tailoring your resume to highlight experiences and skills that align with the luxury industry’s demands. LVMH seeks candidates who demonstrate a keen understanding of luxury markets and an ability to innovate within them.

Career Growth at LVMH

Embark on a career journey where your professional growth is supported at every step. LVMH offers unparalleled opportunities for advancement and skill development, ensuring that every employee has the tools to succeed and lead in their field.

Apply Now

Ready to take the next step in your luxury career? Search LVMH jobs and submit your application today. Join a prestigious team that is shaping the future of luxury worldwide.
Learn more about LVMH
Industry
Retail & Consumer Goods
* Ladders Estimates

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