Ace Hardware Corp

Boston Unique Indoor Comfort - HVAC Outside Sales Representative

Ace Hardware Corp$80K — $150K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of outside sales experience in HVAC
  • Strong knowledge of HVAC technology
  • Valid driver’s license with reliable transportation
  • Ability to learn about state and local HVAC rebate programs
  • Excellent customer service and relationship-building skills
  • Results-driven and able to manage multiple tasks independently
  • Strong communication skills and ability to overcome objections

Responsibilities

  • Generate new business by meeting with residential and light commercial HVAC customers
  • Follow up with potential and existing customers via various communication methods
  • Provide customized HVAC solutions and maintenance program recommendations
  • Create and deliver accurate sales estimates using vendor pricing
  • Conduct post-sale follow-ups to ensure customer satisfaction
  • Educate customers about state and local energy-efficient HVAC rebate programs
  • Participate in sales activities including trade shows and vendor communications

Benefits

  • Incentive/Commission/Bonus opportunities
  • 401(k) retirement plan with company matching
  • Comprehensive health coverage including medical, dental, vision, and life insurance
  • Discount on warehouse merchandise
  • Paid time off and holidays based on role and hire date
  • Career growth opportunities across various service channels
  • Employee Assistance Program offering personal, financial, and childcare support
Full Job Description
Compensation Details:

$80000 - $150000 per year (depending on sales volume)

Job Description:

About This Role

The HVACOutside Sales Representative is responsible for generating business, developing, and maintaining relationships with customers and clients, and reaching/exceeding sales goals. The Outside Sales Representative manages the full sales process including identifying prospective customers, scheduling meetings with potential customers to discuss HVAC needs, preparing and presenting HVAC estimates, and closing the sale. Working independently, the Outside Sales Representative must be willing and able to drive throughout the sales region to meet the needs of customers and clients.

What You'll Do
  • Perform outside sales activities such as sourcing, meeting with, closing, and following up with both residential and light commercial HVAC customers in their homes or places of business.
  • Follow up with potential customers via email, text, and phone calls and generating new leads through the distribution of print marketing materials, lead aggregators, and other potential lead sources.
  • Consult with customers to provide a customized HVAC system solution including maintenance programs.
  • Create accurate sales estimates using vendor pricing and company templates
  • Provide customers with multiple solutions for their HVAC and other home comfort needs.
  • Independently complete the sales process to ensure customer satisfaction.
  • Conduct post-sale follow-up to ensure all sales agreements have been fulfilled to customer satisfaction.
  • Follow up with existing sales, bids, and leads to offer any additional information as needed to convert them into sales.
  • Overcome technical and business objections of prospective customers.
  • Emphasize salable features, quotes, prices, and credit terms and prepare sales orders for jobs sold.
  • Educate customers on available state and local rebate programs, ensuring they understand potential savings and incentives tied to energy-efficient HVAC systems.
  • Build and maintain customer relationships.
  • Participate in various sales activities to support corporate efforts including, but not limited to, trade shows, referral groups, communication with vendors, etc.
  • Attend weekly sales meetings and other business meetings as required.
  • Complete special projects and perform other job duties as assigned.

Required Skills
  • 3+ years successful outside sales experience in HVAC
  • Excellent knowledge of and command of HVAC technology
  • Able to pass a drug screening and background check
  • A valid driver's license with at least 3 years of US driving experience, is required for this role
  • Able to learn about the state and local rebate programs that are available
  • Able to learn about the local permitting requirements associated with HVAC system installation in various municipalities
  • Customer focused, able to relate and respond to all personalities
  • Competitive, hardworking, responsible, and committed
  • Results orientated and goal driven
  • Capable of handling multiple tasks simultaneously
  • Able to work independently without requiring close supervision

Physical Requirements
  • Ability to talk, hear, and use hands and fingers to manipulate computer keyboard, objects, or controls.
  • Ability to walk, stand, climb, stoop, bend, kneel, reach in all directions.
  • Ability to hear and speak to exchange information.
  • Vision abilities (with correction) include close, distance, and ability to adjust focus.
  • Ability to drive travel both locally and out of state as needed.

This position is not eligible for employment visa sponsorship now or in the future.

Why should you join our team?

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace Hardware Home Services, Inc. is different. These things are important to us. They represent our commitment to the company, our employees, and to the Ace brand.

In addition to providing our employees a great culture, we offer competitive benefits* that address life's necessities and perks, many of which expand and improve year after year, including:
  • Incentive/Commission/Bonus opportunities (Based on role / grade level)
  • 401(k) retirement savings plan with matching company contributions, eligible on your first day!
  • Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents.
  • Warehouse Merchandise Discount!
  • Paid time off & paid holidays (depending on role and month of hire)
  • Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others). Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities.
  • You are joining a team that's committed to your success and invested in your future. We provide the tools, hands-on training, formal education, and coaching to help you become a trusted expert in your craft, grow your career, and make a meaningful impact serving co-workers, customers, and your community.
  • Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support.


* Benefits are provided in compliance with applicable laws, plans and policies.

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About Ace Hardware Corp

Ace Hardware Corporation is a hardware retailers' cooperative based in Oak Brook, Illinois, United States. It is the world's largest hardware retail cooperative, and the largest non-grocery American retail cooperative.
Learn more about Ace Hardware Corp
Size
13,849 employees
Industry
Founded
1924
NASDAQ

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