Bodily Injury Adjuster - Extended Handler

Allstate Insurance Company

$50K — $124K *
US-Anywhere
+ 37 other locationsRemote
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience handling bodily injury claims
  • Active adjuster's license preferred due to the states served
  • Strong understanding of insurance policy language
  • Proficient in negotiation and claims evaluation
  • Ability to identify coverage issues and analyze case details
  • Familiarity with handling soft tissue to moderate-severity claims

Responsibilities

  • Investigates and confirms facts of loss for advanced auto accidents
  • Determines coverage, liability, and damages on claims
  • Negotiates settlements within level of authority
  • Evaluates and negotiates personal injury claims as appropriate
  • Identifies customer needs and provides excellent service
  • Recognizes potential for fraud or subrogation issues
  • Uses advanced understanding to improve claim handling processes

Benefits

  • Comprehensive technology setup for remote work including laptop and peripherals
  • Monthly reimbursement for internet connectivity costs
  • No outside appointments allowed during employment
  • Opportunity for specialized position rotations within the company
  • Supportive team handling claims across the Northeastern states
Full Job Description
Job Description
Responsible for investigating and confirming the facts of loss for advanced automobile accidents. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority.

We are seeking a Bodily Injury Adjuster to manage extended-handling BI claims ranging from soft tissue injuries to moderate-severity claims. This team supports claims across the Northeastern states. The ideal candidate will have experience handling bodily injury claims, interpreting policy language, and identifying coverage issues. Litigation experience is not required. An active adjuster's license is preferred due to the states supported by this team. We are open to candidates located in the eastern or central time zone states.

Key Responsibilities
• Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Handles investigation regarding all aspects of advanced auto claims (coverage, liability and damages) with the exercise discretion and independence within increased level of authority
• For claims involving injuries (if handled), learns how to review, evaluate, and negotiate basic to moderate injury claims
• Recognizes and identifies body parts of a vehicle and understanding other potential property damage
• Identifies customer needs and works to meet those needs using appropriate customer service skills
• Determines subrogation or fraud potential and how to handle
• Applies increased experience in the Adjuster II level or a rotation into a specialty position (Coverage, Investigation Specialist, Total Loss, Initial Handler, Extended Handler, etc.)

Supervisory Responsibilities
• This job does not have supervisory duties.

As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply.

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Skills
Auto Insurance Claims, Automobile Accidents, Bodily Injury Claims, Case Management, Claims Administration, Claims Resolution, Claims Review, Insurance Claims Investigations, Insurance Coverage, Insurance Policies, Insurance Policy Review, Multitasking, Negotiation, Personal Injuries, Personal Injury Claims, Policy Interpretation, Prioritization, Soft Tissue, Soft Tissue Injuries, Task Management, Time Management

Compensation
Base compensation offered for this role is:

BI Adjuster Analyst III: $50,000 -$74,350
BI Adjuster Cons I: $50,000 - $86,400
BI Adjuster Cons II: $56,000 - $93,250
BI Adjuster Sr Cons I: $68,500 -$117,700
BI Adjuster Sr Cons II: $70,100- $124,500

Annually and is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

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