As an Advisory+ Consultant, you will play acrucial rolein fostering long-term consulting relationshipswith customers who useFinancial Edge NXT. Your mission is to provideproactive best practices optimization consultingthroughout their contract, ensuring their success with product adoption and maximizing the value of their software subscription. Advisory+ is Blackbaud92s premium consulting offer which focuses on driving outcomes for customers using Financial Edge NXT.

What you' ll do:

Deliver High-Quality Consulting:

• Deliver customized prescriptive consultingto a diverse portfolio ofFENXT customers.

• Understand customer needs andexpertly craft a roadmap to adopt or expand on functionality to achieve desired outcomes.

Proactive Customer Engagement:

• Engage with customers in your portfolio throughout the duration of their engagement, often at the start of implementation and continuing through renewal. You92ll support them in navigating new releases, adjusting business processes, helping new staff, and ultimately building a strong relationship and customer who is maximizing the value of their Financial Edge NXT subscription.

• Partner with internal stakeholders, including Sales, CSMs, or other services teams to ensure aseamless and cohesive experienceacross the customer journey.

Contribute to Service Offerings:

• Shape new success services offeringsby sharing insights and expertise.

• Collaborate with cross-functional teams to enhance customer experience.

• Act as a subject matter expert on sales calls to expand footprint of Advisory+

What you'll bring:

• 5+ yearsof experience using, supporting, or consulting onBlackbaud Financial Edge (FE7 and FENXT).

• Experience in multiple areas of accounting is encouraged

• Comfortable engaging withkey stakeholders and end-users. Experience with driving organizational change and making recommendations to customers.

• Keen attention to detailin understanding customer needs.

• Ability to successfully manage a portfolio of customers.

• Have a self-starter mindset by proactively managing customer deliverables with limited supervision.

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The starting base pay is $77,700.00 to $104,500.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations.

Benefits Include:

• Medical, dental, and vision insurance

• Remote-flexible workforce

• Wellness Programs

• 401(k) program with employer match

• Flexible paid time off

• Generous Parental Leave

• Donations for Doers

• Pet insurance, legal and identity protection

• Tuition reimbursement program