Duties and Responsibilities:

• Understand computational and analytical needs from customers; define the informatics and analysis solutions as well as data journey for customers

• Test, deploy, automate, run and support next-generation sequencing informatics tools

• Troubleshoot data analysis issues and address questions from internal and external customers

• Benchmark and evaluate pipeline performance, recommend and implement improvements

• Educate sales and support teams on NGS, data analysis requirement and customers’ data journey

• Be the champion for customers, lead voice-of-customer data collection, and use these to influence product development core teams

Required Skills:

• BS degree in biology, computer science, or related field.

• Experience with NGS and Genomics data and analysis.

• Experience in an external customer-facing role

• Capacity to work in a fast-paced environment, quick learner with ability to adapt to change

• Strong written and verbal communication

• Team-oriented

• Highly motivated, responsible, independent self-starter, and problem solver

Preferred Skills:

• MS/PhD in biology, computer science, or related field.

• Molecular biology and/or immunology background

• Experience with next-generation sequencing data formats (FASTQ, SAM/BAM, FASTA)

• Experience in generating content for customer and stakeholder training

• Experience with single-cell RNA-seq assays or other NGS assays highly desirable

• Experience with any of the following: docker, common workflow language (CWL), Seven Bridges, Arvados or AWS

Compensation

The expected Base Pay Range for this role is $95,600.00 - 153,000.00 USD Annual plus incentives. Final compensation will be determined based on experience, skills, and geographic location.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Candidates whose job duties will be physically performed within unincorporated Los Angeles County limits: All qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. BD abides by any and all laws or regulations that impose restrictions or prohibitions for hiring applicants with criminal histories for posted positions.

Primary Work LocationUSA CA - Milpitas 155

At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You."

Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.

Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.

Salary Range Information