TeleTech

Bioinformatics and Operational Lead

TeleTech$86K — $198K *
Pharmaceuticals & Biotech
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in bioinformatics workflows and data analytics such as genomics and sequencing on Linux systems
  • Proficiency in scripting languages (Python, R, or Shell) and bioinformatics toolkits
  • Experience with parallel programming using workflow tools like Snakemake or Nextflow
  • Familiarity with next-generation sequencing and omics data analysis
  • Understanding of data technologies used for bioinformatics, including SQL and NoSQL databases
  • Strong troubleshooting and operational coordination skills
  • Master's degree in a relevant field preferred

Responsibilities

  • Lead adoption and enhancement of bioinformatics platforms in both cloud and on-premises environments
  • Create clear training materials for bioinformatics tools for stakeholders
  • Conduct product demonstrations and facilitate user engagement activities
  • Collaborate with product and engineering teams to ensure user-centered platforms
  • Translate user scientific and operational requirements into platform capability
  • Track project requirements and delivery using tools like Azure DevOps or Jira
  • Drive user satisfaction and platform adoption through actionable solutions

Benefits

  • Health, life, and disability insurance
  • Financial and retirement benefits
  • Paid leave and professional development opportunities
  • Tuition assistance and work-life programs
  • Recognition awards program for exceptional performance
Full Job Description
Bioinformatics and Operational Lead
The Opportunity:

Serve as a Bioinformatics and Operational Lead supporting the adoption and enhancement of enterprise on-prem and cloud bioinformatics platforms and analytical tools. Apply bioinformatics domain knowledge to support creation of clear scientific and public health training materials for bioinformatics platforms and tools. Assist with product demonstrations, stakeholder briefings, and user engagement activities to support adoption and feedback including user acceptance testing activities. Partner closely with product managers and engineering teams to take in new bioinformatics use cases and ensure bioinformatics platforms are user-centered. Work collaboratively to ensure user satisfaction, drive platform adoption, and deliver actionable solutions to a variety of bioinformatics support and operational challenges. Apply a bioinformatics lens to gather, analyze, and translate scientific and operational requirements from users into platform and product capabilities. Track requirements and delivery progress using tools such as Azure DevOps or Jira. This position is located in Atlanta, GA.

You Have:
  • 5+ years of experience supporting or analyzing bioinformatics workflows, data types, and analytical use cases such as genomics, sequencing data, pipelines, or surveillance analytics on Linux based on-premise high-performance computing environments
  • Experience with bioinformatics and genomic toolkits, databases, and scripting languages, including Python, R, or Shell
  • Experience using parallel programming capabilities through workflow tools, including Snakemake or Nextflow, on Linux based on-premise high-performance computing environments
  • Experience with next-generation sequencing, omics data analysis, and open-source omics analysis tools and workflows as they apply to public health genomics
  • Knowledge of data technologies used in bioinformatics or analytical applications, including SQL, NoSQL databases, or web-based interfaces
  • Ability to troubleshoot operational issues, identify dependencies and risks, and coordinate with technical teams to drive issues toward resolution
  • Ability to manage multiple workflows, requirements, tasks, and priorities in a structured delivery environment
  • Ability to lead client and stakeholder discussions, document requirements, and translate scientific or technical needs into actionable implementation steps
  • Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements
  • Master's degree


Nice If You Have:
  • Experience incorporating CI/CD, DevSecOps, and MLOps best practices into the development process
  • Experience working in cloud-based environments, including AWS or Azure
  • Experience with a wide range of supervised and unsupervised machine learning techniques, including neural networks, decision trees, logistic regressions, or dimension reduction
  • Experience with visualization tools, including Power BI or Tableau
  • Knowledge of Agile, Scrum, Kanban, or SAFe delivery environments
  • Ability to write white papers and scientific and technical manuscripts for publication
  • Master's degree in Bioinformatics, Math, Biostatistics, Physics, Analytics, Computer Science, Data Science, Epidemiology, or Life Science preferred; Doctorate degree in Bioinformatics, Math, Biostatistics, Physics, Analytics, Computer Science, Data Science, Epidemiology, or Life Science a plus


Vetting:

Applicants selected will be subject to a government investigation and may need to meet eligibility requirements of the U.S. government client.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,800.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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