Salary: $88,332.00 - $118,800.00 Annually
Location : Thurston County - Olympia, WA
Job Type: Full Time - Permanent
Remote Employment: Flexible/Hybrid
Job Number:
Department: Washington Technology Solutions
Division: SMD PDP
Opening Date: 06/05/2026
Closing Date: 7/5/2026 11:59 PM Pacific
Salary Information: The high end of the salary range, Step M is typically a longevity step

Description
Billing Systems Administrator

(IT System Administration-Journey)

Washington Technology Solutions (WaTech) is recognized nationally for driving innovation that enhances how state services are delivered to Washingtonians. As the state's central technology agency, WaTech provides essential IT services and shapes technology strategy across a wide range of programs and domains.
About the opportunity:
This position is part of WaTech's Agency Technology Services (ATS) unit, which operates within the Project Delivery and Performance Unit of the Strategy and Management Division. ATS provides application support and services to both internal and external agency staff. The position reports to the ATS Manager.
Duties
Some of what to expect with this role:

• Lead development work for bug fixes, enhancement and new service offerings and agencies for multiple billing systems.
• Analyze and resolve complex problems or conflicts with applications related to multiple data interfaces and billing issues for WaTech customers.
• Take the lead in maintenance, troubleshooting and configuring, and assist with development of internal billing applications that integrate enterprise billing systems.
• Maintain and execute jobs (fee-for-service billing system (FINS) on mainframe.
• Applies technical analytical skills to analyze and evaluate complex processes, system changes and issues. Trains other staff as needed in how to effectively do work, and double checks any of their work.
• Executes necessary system changes, inclusive of data conversions or transfers for customers.
• Research available billing history to respond and provide answers to customers.
• Identify, verify, validate, and implement code and data changes on various system functions.
• Monitors, troubleshoots and resolves problems with monthly billing process to ensure timely and accurate billing.
• Assesses the need for system enhancements and/or business process change.
• Document root cause of issues to avoid future system failures.
• Document known issues and resolution to quickly resolve issues when they arise.

Qualifications
Here's what we're looking for:

• Seven years of systems administration experience. This experience must include:
  • Three years of experience as a system administrator of software solutions responsible for configuration, maintenance, testing and customer communication.
  • Two years of experience analyzing business processes and communicating technical details to non-technical staff.
  • One year of experience with software administration for a Cloud SaaS solution, for example, ServiceNow.
  • One year of experience working with large data sets in a database environment, including writing queries.
  • One year of experience writing code for application enhancements and automating, in either C# or similar programming language.
• * A bachelor's degree in computer science, finance or a related field may be substituted on a year-for-year basis for up to four years of the required experience.
• One year of experience working with billing and accounting systems (this can be concurrent with the total seven years' required experience).

Preference may be granted to applicants with the following:

• One year of experience with software automation tools, for example, Power Automate or UiPath.
• Knowledge of IT Infrastructure Library (ITIL).

Supplemental Information
Telework: This position is approved for telework.
We value diversity and different perspectives:

WaTech is committed to providing equal access and opportunities to all qualified applicants and employees. We seek to attract and retain a diverse staff and welcome your experiences, perspectives and unique identity. We invite you to include your preferred name and pronouns in your material to ensure we address you correctly throughout the application process.
What WaTech offers:

As an employee of WaTech, you'll have access to an outstanding that includes medical and dental plan options for you and your family, paid leave and holidays, retirement plan options and more.
While WaTech is headquartered in Olympia, Washington, which is near some of the country's most , we are able to offer many of our positions telework and flexible schedule options to help support a healthy work-life balance.
To learn more about WaTech and what our employees enjoy about working here, please .
Additional information about this role:

• This position requires a background check. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability to perform in the position and is a continued condition of employment.

How to apply:

Applications for this recruitment will be accepted electronically. Please select the large "apply" button at the top of this announcement. In addition to completing your online application, please also include the following attachments:

• A current resume detailing your applicable experience, training and/or education.
• A letter of interest highlighting how your experience aligns with the outlined job posting.

Top candidates will be asked to provide a list of their professional references with contact information.
Reminders:

• A real person is reviewing your application material. It is in your best interest to complete the application in its entirety and review thoroughly before submitting. You will not be eligible to re-apply for this posting for 30 days.
• Applications with missing or incomplete fields, or supplemental question responses such as "see resume" may be considered incomplete and removed from consideration.
• Applicants wishing to claim Veterans Preference should attach a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs to their application. (Please redact any personally identifiable data such as social security number and date of birth prior to submittal.)

By submitting your materials, you affirm that all information is true and correct. Any untruthful information is cause for removal from the applicant pool. If hired as a result of this recruitment, the discovery of incorrect or falsified information may lead to disciplinary action or dismissal.
Recruitment process:

The first round of application assessments will be conducted seven days after the initial job posting date. The hiring authority reserves the right to offer the position at any time after the initial seven-day job posting date. It is to the applicant's advantage to apply as early as possible. This recruitment may be used to fill multiple positions.
The salary range reflected above reflects the full potential for this position. The base pay offered to the selected candidate will consider the candidate's specific qualifying experience and internal equity of the existing team.
Contact us: For inquiries about this position, please contact Rebekah Wilkes at (360) 407-8646 or email to
If you'd like to request an accommodation for any part of the selection process, or to receive the application material in an alternate format, please contact Human Resources at (360) 407-8242 or .Persons of disability or those who are deaf or hard of hearing can call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.