Job DescriptionThe world's leading organizations and global players choose Proskauer to represent them when they need it the most. With 800+ lawyers in key financial centers around the world, we are known for our pragmatic and business-savvy approach.
Proskauer is the place to turn when a matter is complex, innovative and game-changing. We work seamlessly across practices, industries and jurisdictions with asset managers, private equity and venture capital firms, Fortune 500 and FTSE companies, major sports leagues, entertainment industry legends and other industry-redefining companies.
Proskauer is seeking a Billing Specialist to execute the client administrative process, including engagement management, client intake, billing, collections, reporting and liaising with clients and partners. The Specialist will work closely with a Client Operation Supervisor ("Supervisor") to support a group of partners and establish and execute an effective and customer focused full-service client processes, for the benefit of the Firm's partners and clients.
This is a high-profile role within the Firm and will require daily interactions with partners and clients. Consequently, a high level of personal confidence and professionalism is required.
Responsibilities - Gain the respect and confidence of partners that client relationships will be appropriately executed by demonstrating professionalism, responsiveness and a strong work ethic
- Interface with client accounts payable departments (or other designated representatives) in a manner that demonstrates professionalism in keeping with the Firm's values and commitment to client service
- Prepare and review monthly draft bills to include addressing billing discrepancies in advance of partner review; discussing and implementing any changes; obtaining billing billing authorization from the partner; and ensuring consistent adherence to client-specific guidelines
- Respond to all queries regarding time entry and/or billing; proactively contact timekeepers to review time entry protocols
- Obtain third party/vendor expense back-up, and redact all client and personal information not relevant to the matter
- Participate in the collections process, resolving delinquent accounts in a timely manner according to Firm policy and escalating appropriately to Firm's management
- Conduct client reviews verifying client/matter arrangement and information in management and reporting system
- Administer client engagement letter process, confirming letters adhere to the Firm's standard, are issued on a timely basis, are properly signed with all appropriate schedules included, and are returned by the client
- Provide timely information on billing and collections
- Maintain records in accordance with applicable laws and Firm policy
Qualifications - Undergraduate degree required; some exposure to finance or accounting preferred
- 2+ years in a related field, preferably service industry client operations
- Strong attention to detail and organization skills
- Corporate/Fund Formation billing experience a plus
- Ability to efficiently execute, review and organize a high-volume of client case activity
- Excellent interpersonal and client service skills
- Strong technical skills in Microsoft Excel
- Experience dealing with demanding clients, whether internal or external to the organization
- A demonstrated ability to consistently multi-task and meet multiple deadlines
- Understanding and delivery of an effective control environment
- Strong communication, presentation and negotiation skills
- Strong analytical and process skills
- Ability to work independently as well as within a team
- Ability to effectively interact with personnel across different functions and levels of the organization
- Prior law firm billing experience a plus.
- Knowledge of Elite and/or Aderant a plus
- Understanding of flat fee billing a plus
- Understanding of electronic billing a plus
This position may require periodic physical presence in Proskauer's offices as business needs require. The anticipated compensation range for this position is $80,000-$100,000. The actual salary offered will be based on a number of factors including but not limited to the qualifications of the applicant, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job.
Proskauer is committed to providing a work environment that includes equal opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.
